At a Glance
- Tasks: Welcome guests, maintain cleanliness, and ensure a high-quality experience at our health club and spa.
- Company: Norton House Hotel & Spa, a blend of Scottish charm and luxury.
- Benefits: Starting at £13.00 per hour, service charge, and excellent colleague benefits.
- Other info: Flexible hours, ongoing training, and a welcoming culture await you.
- Why this job: Join a supportive team and make a real difference in guests' experiences.
- Qualifications: Passion for hospitality and a friendly, professional attitude.
The predicted salary is between 27040 - 28000 £ per year.
Health Club & Spa Attendant – Norton House Hotel & Spa
Location: Newbridge, Scotland, EH28 8LX
Salary: Starting at £13.00 per hour + service charge + excellent colleague benefits
Job Type: Part-time (32 hrs) | Permanent | 5 days out of 7
We are currently seeking an enthusiastic Health Club & Spa Attendant at Norton House Hotel & Spa, part of Hand Picked Hotels. Nestled in the peaceful countryside just minutes from Edinburgh, Norton House Hotel combines classic Scottish charm with contemporary luxury. Our historic 19th-century manor house is renowned for exceptional service, beautiful surroundings, and unforgettable guest experiences.
Whether you're welcoming guests, preparing incredible food, keeping our spaces pristine, or supporting behind the scenes, your role will help shape these memorable moments. Here, you’ll be part of a warm and welcoming team dedicated to delivering exceptional experiences, personalised service, with an emphasis on service excellence & consistency.
If you’re passionate about hospitality, thrive in an elegant and supportive environment, and enjoy making a real difference to someone’s day, Norton House Hotel & Spa offers an inspiring place to grow your career.
What will the role involve?
As a Health Club & Spa Attendant, you’ll play a key role in delivering a welcoming, safe, and high-quality experience for every member & guest. You will be responsible for maintaining exceptional standards of cleanliness, hygiene, and presentation across the health club and spa, ensuring all areas are consistently inviting and well-stocked. This is a hands-on, customer-facing role where you will interact with both hotel guests and members, offering a friendly, helpful, and professional service at all times. From carrying out regular cleaning duties and poolside safety checks to supporting reception when needed, you’ll take pride in creating a relaxing and enjoyable environment.
This is a Part-time role working 4 days out of 7 including weekends on a rota basis, 32 hours per week, which may vary depending on business. Flexible working hours can be accommodated where possible.
What’s in it for you?
- A competitive hourly rate of £13.00 with incremental pay reviews based on recognition of commitment and performance, plus a share of service charge.
- A welcoming, inclusive culture where long-term friendships and diversity are celebrated.
- Ongoing career development with in-house and external training, including apprenticeships and industry-recognised courses.
- 28 days holiday per year including...
NHH Health Club Assistant in Edinburgh employer: Hand Picked Hotels Ltd
Norton House Hotel & Spa, part of Hand Picked Hotels, is an exceptional employer that offers a warm and inclusive work culture in the stunning countryside near Edinburgh. With competitive pay starting at £13.00 per hour, flexible working hours, and a strong emphasis on employee growth through ongoing training and development, we provide a supportive environment where you can thrive in your hospitality career while making a meaningful impact on our guests' experiences.
StudySmarter Expert Advice🤫
We think this is how you could land NHH Health Club Assistant in Edinburgh
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who work in hospitality. They might know about openings at places like Norton House Hotel & Spa or can put in a good word for you.
✨Tip Number 2
Be ready for an impromptu chat! When you apply through our website, keep your phone handy. You never know when they might want to have a quick chat about your application.
✨Tip Number 3
Show off your personality! During interviews, let your passion for hospitality shine through. Share stories about how you've made someone's day better – it’s all about those memorable moments!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows you're genuinely interested and helps keep you on their radar as they make their decision.
We think you need these skills to ace NHH Health Club Assistant in Edinburgh
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your enthusiasm for the hospitality industry shine through. We want to see how much you care about creating memorable experiences for guests and how you can contribute to our warm and welcoming team.
Tailor Your Application:Make sure to customise your application to highlight relevant experience and skills that match the Health Club & Spa Attendant role. We love seeing how your background aligns with our values of service excellence and consistency.
Be Professional Yet Friendly:While we appreciate a casual tone, remember to maintain professionalism in your written application. Use friendly language that reflects the welcoming atmosphere we promote at Norton House Hotel & Spa.
Apply Through Our Website:For the best chance of success, make sure to submit your application through our website. This way, we can easily track your application and get back to you quickly. We can't wait to hear from you!
How to prepare for a job interview at Hand Picked Hotels Ltd
✨Know the Company
Before your interview, take some time to research Norton House Hotel & Spa. Understand their values, mission, and what makes them unique in the hospitality industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Show Your Passion for Hospitality
During the interview, express your enthusiasm for working in a health club and spa environment. Share any relevant experiences where you’ve gone above and beyond to provide excellent service. This role is all about creating memorable experiences, so let your passion shine through!
✨Prepare for Customer Interaction Scenarios
Since this position involves direct interaction with guests and members, be ready to discuss how you would handle various customer service scenarios. Think of examples from your past where you successfully resolved issues or made someone's day better. This will demonstrate your ability to thrive in a customer-facing role.
✨Dress the Part
First impressions matter! Dress smartly and appropriately for the interview, reflecting the elegant and professional atmosphere of Norton House Hotel & Spa. This shows that you understand the importance of presentation in the hospitality industry and are serious about the role.
