At a Glance
- Tasks: Assist in creating unforgettable events and ensure top-notch food and beverage service.
- Company: Join Hand Picked Hotels, a collection of stunning luxury retreats across the UK.
- Benefits: Earn £13/hour, enjoy live-in accommodation, and access fantastic training opportunities.
- Other info: Flexible shifts, career progression, and a supportive work environment await you.
- Why this job: Be part of a team that crafts magical experiences for guests in breathtaking locations.
- Qualifications: Experience in hospitality and a passion for delivering exceptional guest service.
The predicted salary is between 26000 - 28000 £ per year.
Hand Picked Hotels is a beautiful collection of 21 privately owned, luxury country houses and coastal retreats, each hand picked for their individuality. Architecturally distinctive and quintessentially British, every hotel boasts an extraordinary location, from Scotland to the Channel Islands, offering breathtaking views, from vast countryside to expansive beaches, to lush woodlands. With every need taken care of, the team at each hotel ensures every guest has a magical experience, encouraging them to return time and time again.
We are currently recruiting for a Conference & Events Assistant at Rhinefield House Hotel, part of Hand Picked Hotels. Known locally as the 'Jewel in the Forest', Rhinefield House is an award-winning luxury hotel steeped in natural beauty, hidden deep within the New Forest National Park. Rhinefield House is proud to be the only AA four red star hotel in the New Forest. The hotel has 50 bedrooms, including three feature suites, an outdoor pool, a small health suite and a 2 AA Rosette fine dining restaurant & bar. It is a popular wedding and Afternoon Tea venue with beautiful gardens and grounds.
About the Role
The role of a Conference & Events Assistant involves preparing food and beverage service areas to Hand Picked Hotels standards ensuring high standards of presentation are always maintained. You will be expected to be able to hold a good level of knowledge regarding food menu items and availability, including main ingredients, allergens and preparation style. Be able to offer accurate and enticing product descriptions with recommendations based on guest preferences. Working enthusiastically alongside team members to achieve departmental goals. As Conference & Events Assistant you will be expected to maintain a basic knowledge of the wine list and stock availability. Understand the basic principles of food and wine matching, different grape varieties and predominant flavours. Most of all we will want you to be inspired, have fun and enjoy being part of our Hand Picked Team.
About you:
To be considered for this role you will have current base knowledge and experience of food and beverage within a quality driven hotel, restaurant, or hospitality environment. You will be enthusiastic and willing to take on new responsibilities. Adopt a flexible approach to assist in different areas of the hotel as business and guest needs dictate. Having a high level of emotional intelligence, enabling you to anticipate our guests' needs ensuring they receive a Hand Picked experience. It is essential you can demonstrate how you would be able to deliver our guest experience standards at Hand Picked Hotels, which includes the ability to go above and beyond to ensure guests have a high-quality, personalised, and magical experience that they remember, recommend, and return to time and time again.
Company Benefits
- A competitive salary package of £13 per hour – plus a share of service charge.
- This is a Full-Time role working 5 days out of 7 including weekends on a rota basis, 40 hours per week, which may vary depending on business needs.
- Live in accommodation available at £77.70 per week.
- Company pension scheme with a generous employer contribution.
- Life assurance scheme.
- Employee Assistance Program to support you with whatever life throws at you.
- Company Sickness Scheme Benefit.
- 28 days holiday per year including bank holidays, increasing to 33 days including bank holidays with length of service.
- Forward career progression, with access to our In House and external training programs, including apprenticeships up to level 7, WSET Level 1 and 2 with our In house Wine Academy which are all supported by our learning and development team.
- Online retail discount platform offering thousands of savings with high street retailers and restaurants as well as a health and well-being platform.
- Opportunity to make lifelong friendships and be part of a team that celebrates Diversity and Inclusion.
Hand Picked Hotels is an Equal Opportunities employer. Candidates must be eligible to live and work in the UK.
Conference & Events Assistant – Luxury Hotel (Live-in) employer: Hand Picked Hotels Ltd
Hand Picked Hotels is an exceptional employer, offering a unique opportunity to work in a stunning luxury hotel set within the picturesque New Forest National Park. With a strong focus on employee development, competitive benefits including live-in accommodation, and a vibrant team culture that celebrates individuality and community, you will thrive in an environment that prioritises both guest satisfaction and personal growth. Join us at Rhinefield House Hotel, where every day brings the chance to create magical experiences for our guests while building lifelong friendships with your colleagues.
StudySmarter Expert Advice🤫
We think this is how you could land Conference & Events Assistant – Luxury Hotel (Live-in)
✨Tip Number 1
Get to know the hotel inside out! Familiarise yourself with the unique features of Rhinefield House and Hand Picked Hotels. This way, when you chat with the hiring team, you can show off your knowledge and passion for the brand.
✨Tip Number 2
Practice your food and beverage knowledge before the interview. Brush up on menu items, allergens, and wine pairings. Being able to discuss these confidently will impress the interviewers and show you're ready to deliver that magical guest experience.
✨Tip Number 3
Show your enthusiasm! The role is all about creating memorable experiences for guests, so let your passion shine through in your conversations. Share examples of how you've gone above and beyond in previous roles to enhance guest satisfaction.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on being part of the Hand Picked family right from the start!
We think you need these skills to ace Conference & Events Assistant – Luxury Hotel (Live-in)
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the hospitality industry shine through. We want to see how excited you are about creating magical experiences for our guests!
Tailor Your Application:Make sure to customise your application to reflect the specific role of Conference & Events Assistant. Highlight any relevant experience in food and beverage service, and don’t forget to mention your knowledge of wine and food pairing!
Be Personable:We love a friendly vibe! Use a conversational tone in your application to show us your personality. Remember, we’re looking for someone who can connect with our guests and make them feel special.
Apply Through Our Website:For the best chance of success, apply directly through our website. It’s the easiest way for us to receive your application and ensures it gets into the right hands quickly!
How to prepare for a job interview at Hand Picked Hotels Ltd
✨Know Your Menu
Familiarise yourself with the food and beverage offerings at Hand Picked Hotels. Be ready to discuss main ingredients, allergens, and preparation styles. This knowledge will show your enthusiasm and readiness to provide guests with an exceptional experience.
✨Showcase Your Emotional Intelligence
Prepare examples of how you've anticipated guest needs in previous roles. Highlighting your emotional intelligence will demonstrate that you can go above and beyond to ensure a magical experience for every guest.
✨Team Spirit is Key
Be ready to discuss how you work collaboratively with team members. Share experiences where you contributed to achieving departmental goals, as this role requires a flexible approach and a willingness to support others.
✨Passion for Hospitality
Express your genuine passion for the hospitality industry during the interview. Share what excites you about working in a luxury hotel environment and how you plan to contribute to the unique Hand Picked experience.
