At a Glance
- Tasks: Assist in creating unforgettable events and ensure top-notch food and beverage service.
- Company: Join Hand Picked Hotels, a collection of stunning luxury retreats across the UK.
- Benefits: Earn £13 per hour, enjoy live-in accommodation, and access great training opportunities.
- Other info: Enjoy 28 days holiday, career progression, and make lifelong friendships in a diverse team.
- Why this job: Be part of a passionate team that crafts magical experiences for guests in beautiful settings.
- Qualifications: Experience in food and beverage service and a positive, flexible attitude.
The predicted salary is between 26000 - 28000 £ per year.
Hand Picked Hotels is a beautiful collection of 21 privately owned, luxury country houses and coastal retreats, each hand picked for their individuality. Architecturally distinctive and quintessentially British, every hotel boasts an extraordinary location, from Scotland to the Channel Islands, offering breathtaking views, from vast countryside to expansive beaches, to lush woodlands. With every need taken care of, the team at each hotel ensures every guest has a magical experience, encouraging them to return time and time again.
We are currently recruiting for a Conference & Events Assistant at Rhinefield House Hotel, part of Hand Picked Hotels. Known locally as the 'Jewel in the Forest', Rhinefield House is an award-winning luxury hotel steeped in natural beauty, hidden deep within the New Forest National Park. Rhinefield House is proud to be the only AA four red star hotel in the New Forest. The hotel has 50 bedrooms, including three feature suites, an outdoor pool, a small health suite and a 2 AA Rosette fine dining restaurant & bar. It is a popular wedding and Afternoon Tea venue with beautiful gardens and grounds.
About the Role
The role of a Conference & Events Assistant involves preparing food and beverage service areas to Hand Picked Hotels standards ensuring high standards of presentation are always maintained. You will be expected to be able to hold a good level of knowledge regarding food menu items and availability, including main ingredients, allergens and preparation style. Be able to offer accurate and enticing product descriptions with recommendations based on guest preferences. Working enthusiastically alongside team members to achieve departmental goals. As Conference & Events Assistant you will be expected to be able to maintain a basic knowledge of the wine list and stock availability. Understand the basic principles of food and wine matching, different grape varieties and predominant flavours. Most of all we will want you to be inspired, have fun and enjoy being part of our Hand Picked Team.
About you:
To be considered for this role you will have current base knowledge and experience of food and beverage within a quality driven hotel, restaurant, or hospitality environment. You will be enthusiastic and willing to take on new responsibilities. Adopt a flexible approach to assist in different areas of the hotel as business and guest needs dictate. Having a high level of emotional intelligence, enabling you to be able to anticipate our guests needs ensuring they receive a Hand Picked experience. It is essential you can demonstrate how you would be able to deliver our guest experience standards at Hand Picked Hotels, which includes the ability to go above and beyond to ensure guests have a high-quality, personalised, and magical experience that they remember, recommend, and return to time and time again.
Company Benefits
- A competitive salary package of £13 per hour – plus a share of service charge.
- This is a Full-Time role working 5 days out of 7 including weekends on a rota basis, 40 hours per week, which may vary depending on business needs.
- Live in accommodation available at £77.70 per week.
- Company pension scheme with a generous employer contribution.
- Life assurance scheme.
- Employee Assistance Program to support you with whatever life throws at you.
- Company Sickness Scheme Benefit.
- 28 days holiday per year including bank holidays, increasing to 33 days including bank holidays with length of service.
- Forward career progression, with access to our In House and external training programs, including apprenticeships up to level 7, WSET Level 1 and 2 with our In house Wine Academy which are all supported by our learning and development team.
- Online retail discount platform offering thousands of savings with high street retailers and restaurants as well as a health and well-being platform.
- Opportunity to make lifelong friendships and be part of a team that celebrates Diversity and Inclusion.
Hand Picked Hotels is an Equal Opportunities employer. Candidates must be eligible to live and work in the UK.
Conference & Events Assistant - Live In employer: Hand Picked Hotels Ltd
Hand Picked Hotels is an exceptional employer, offering a unique opportunity to work in a stunning location at Rhinefield House Hotel, nestled in the picturesque New Forest National Park. With a strong emphasis on employee growth through comprehensive training programmes and a supportive work culture that values individuality and community, team members can thrive while delivering memorable experiences to guests. The competitive salary, live-in accommodation, and generous benefits package further enhance the appeal of joining this dedicated team, making it a truly rewarding place to build a career in hospitality.
StudySmarter Expert Advice🤫
We think this is how you could land Conference & Events Assistant - Live In
✨Tip Number 1
Get to know the hotel and its values! Research Hand Picked Hotels and understand their commitment to individuality and guest experience. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend local hospitality events. Building relationships can give you insider info about the role and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions related to food and beverage service. Think about how you would handle different guest scenarios and be ready to share your experiences. Confidence is key!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Hand Picked team. Don’t miss out on this opportunity!
We think you need these skills to ace Conference & Events Assistant - Live In
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for the hospitality industry shine through. We want to see how excited you are about creating magical experiences for our guests!
Tailor Your Application:Make sure to customise your application to reflect the specific role of Conference & Events Assistant. Highlight any relevant experience in food and beverage service, and don’t forget to mention your knowledge of wine and food pairing!
Be Personable:We love a friendly vibe! Use a conversational tone in your application to show us your personality. Remember, we’re looking for someone who can connect with our guests and make them feel special.
Apply Through Our Website:For the best chance of success, apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for this fantastic opportunity at Hand Picked Hotels!
How to prepare for a job interview at Hand Picked Hotels Ltd
✨Know Your Menu Inside Out
Make sure you have a solid understanding of the food and beverage offerings at Hand Picked Hotels. Familiarise yourself with the menu items, main ingredients, allergens, and preparation styles. This knowledge will help you impress during the interview and show that you're ready to provide guests with accurate and enticing product descriptions.
✨Show Your Enthusiasm
During the interview, let your passion for hospitality shine through. Talk about your previous experiences in food and beverage roles and how they’ve prepared you for this position. Employers love candidates who are genuinely excited about the role and the opportunity to create memorable experiences for guests.
✨Demonstrate Emotional Intelligence
Be prepared to discuss how you can anticipate guests' needs and go above and beyond to ensure they have a magical experience. Share examples from your past where you've successfully read a situation or a guest's mood and adapted your service accordingly. This will highlight your ability to connect with guests on a personal level.
✨Flexibility is Key
Hand Picked Hotels values a flexible approach, so be ready to discuss how you can adapt to different areas of the hotel as needed. Share instances where you've taken on new responsibilities or adjusted to changing circumstances in previous roles. This will show that you're a team player who can thrive in a dynamic environment.
