At a Glance
- Tasks: Create unforgettable moments for guests and craft personalised experiences.
- Company: Luxury 4-star retreat known for its serene atmosphere and impeccable service.
- Benefits: Starting at £13 per hour, service charge, meals on shift, and flexible hours.
- Other info: Inclusive culture with opportunities for long-term friendships and career growth.
- Why this job: Join a passionate team and make a real difference in guests' stays.
- Qualifications: Previous reception experience in luxury hotels and strong computer skills.
The predicted salary is between 13 - 13 £ per hour.
Location: Wetherby, Yorkshire, LS22 4JA
Salary: Starting at £13 per hour + service charge + excellent colleague benefits
Job Type: Casual contract - hours as required
Come and join our team... We are currently seeking an enthusiastic Receptionist at Wood Hall Hotel & Spa, part of Hand Picked Hotels. Wood Hall Hotel & Spa is a luxury 4‑star retreat known for its serene atmosphere, impeccable service, and elegant country house charm. With 44 individually styled bedrooms, an award‑winning restaurant, a relaxing spa, and picturesque grounds, we offer guests a truly unforgettable experience – and we’re looking for passionate individuals to help us deliver it.
As a member of our team, you will help create unforgettable moments for guests as they explore our tranquil parkland, celebrate special events, and enjoy our personalised service, with an emphasis on service excellence & consistency. If you’re passionate about hospitality, thrive in a supportive environment, and enjoy making a real difference to someone’s stay, Wood Hall Hotel & Spa offers an inspiring place to grow your career.
What will the role involve?
- As a receptionist you will have the opportunity to create unforgettable moments, spark joy, and make every guest feel genuinely cared for from the moment they arrive.
- In this role, you’re not just welcoming guests, you are crafting personalised experiences that make them feel at home, relaxed, and truly valued.
- You’ll thrive in a dynamic environment where no two days are the same.
- Working closely with our passionate Front Office team, you will be in the centre of the action being connected, informed, and empowered to deliver a consistent and excelling standout service.
This is a casual contract and will require working a variety of shifts including weekends which may vary depending on business. Flexible working hours can be accommodated where possible.
What’s in it for you?
- A competitive hourly rate of £13 with incremental pay reviews based on recognition of commitment and performance, plus a share of service charge.
- A welcoming, inclusive culture where long‑term friendships and diversity are celebrated.
- Uniform and meals on shift provided.
Are you Hand Picked?
We are looking for proactive and enthusiastic candidates that have a willing attitude and a welcoming and friendly nature. We thrive on excelling together to ensure as a team we deliver service, excellence and consistency, fostering a culture of collaboration, partnership & teamwork. You will have passion and pride in delivering exceptional, high‑quality, personalised service to ensure our guests experiences are memorable.
Previous experience working in Front office as a Receptionist or similar role in a luxury four or five star hotel. Proficient computer skills, able to confidently navigate hotel reservation systems and Microsoft Office. Experience with Opera is highly desirable.
Who we are… Hand Picked Hotels was founded in 2001 by owner and Chairman, Julia Hands MBE, and today still remains a family‑owned group which has 21 unique luxury country houses and coastal retreats, each hand picked for their individuality. Architecturally distinctive and quintessentially British, every hotel boasts an extraordinary location from Scotland to the Channel Islands, offering breathtaking views from vast countryside to expansive beaches, to lush woodlands. Dedicated to creating unique and enchanting stays, curated personalised service runs through the heart of every hotel. Whilst each hotel is individual, each property fulfils the company values of family, individuality, community and care, with a team commitment to aiming higher and delight their guests with magical experiences that offer a true escape from the every day. Hand Picked Hotels are committed to protecting the environment for a sustainable future, and all of our hotels have received the ‘Green Tourism’ accreditation. A Recognition of our progress in reducing energy use and waste, supporting biodiversity, and sourcing responsibly from local and ethical partners.
Apply Today Hand Picked Hotels is an Equal Opportunities employer. Candidates must be eligible to live and work in the UK.
Casual Receptionist in Collingham employer: Hand Picked Hotels Ltd
Wood Hall Hotel & Spa, part of Hand Picked Hotels, is an exceptional employer that fosters a welcoming and inclusive culture, where long-term friendships and diversity are celebrated. With competitive pay starting at £13 per hour, flexible working hours, and a commitment to employee growth, this luxury retreat offers a unique opportunity to thrive in the hospitality industry while delivering memorable experiences to guests in a stunning Yorkshire setting.
StudySmarter Expert Advice🤫
We think this is how you could land Casual Receptionist in Collingham
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at Hand Picked Hotels Ltd and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Casual Receptionist in Collingham
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at Hand Picked Hotels Ltd that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at Hand Picked Hotels Ltd.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at Hand Picked Hotels Ltd get a sense of who you are beyond your experience!
How to prepare for a job interview at Hand Picked Hotels Ltd
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at Hand Picked Hotels Ltd and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
