At a Glance
- Tasks: Lead the Night Reception Team to deliver exceptional guest experiences and ensure smooth hotel operations.
- Company: Join Hand Picked Hotels, a family-owned luxury hotel group with a commitment to excellence.
- Benefits: Enjoy a competitive salary, career development, and fantastic colleague perks including discounts and awards.
- Other info: Flexible working hours and a supportive culture where teamwork and diversity are celebrated.
- Why this job: Make a real difference in guests' stays while working in a beautiful countryside setting.
- Qualifications: Previous management experience in a hotel nights team is essential; passion for hospitality is a must.
The predicted salary is between 34000 - 34000 £ per year.
- Hand Picked Hotels
- Night Manager – Woodlands Park Hotel
Location: Cobham, Surrey, KT11 3QB
Salary: £34,000 per year + service charge + excellent colleague benefits
Job Type: Full-time | Permanent | 5 days out of 7
Come and join our Team...
We are currently seeking an enthusiastic Night Manager at Woodlands Park Hotel, part of Hand Picked Hotels.
Set amid Surrey’s picturesque countryside, Woodlands Park Hotel is more than a striking country house retreat – it’s a workplace where excellence, creativity, and hospitality come together.
From luxurious weddings and distinguished events to indulgent getaways, our team crafts experiences that guests remember long after they leave.
Joining us means being part of a team that values professionalism, attention to detail, and genuine care.
With 57 beautifully styled bedrooms, acclaimed dining, and elegant event spaces, you’ll work in surroundings that are as inspiring as the experiences we deliver.
Whether your passion lies in guest services, culinary excellence, event management, or wellness, Woodlands Park Hotel offers opportunities to grow, learn, and contribute to a team committed to creating exceptional moments.
Here, every role matters and every day is an opportunity to make a lasting impression.
As a member of our team, you will help create unforgettable moments for guests as they explore our tranquil parkland, celebrate special events, and enjoy our personalised service, with an emphasis on service excellence & consistency.
If you’re passionate about hospitality, thrive in a supportive environment, and enjoy making a real difference to someone’s stay, Woodlands Park Hotel offers an inspiring place to grow your career.
What will the role involve?
As Night Manager, you will be at the heart of our overnight operation, leading and inspiring the Night Reception Team to deliver exceptional guest experiences from dusk until dawn.
You will play a pivotal role in ensuring the smooth running of the hotel throughout the night, motivating your team to achieve departmental goals, drive continuous improvement, and maintain the highest standards of service.
With a strong focus on safety, security, and operational excellence, you will create a welcoming and secure environment for both guests and colleagues while confidently managing day-to-day decision-making.
This varied and hands‑on role also requires a commercial mindset, with responsibility for areas such as labour management, forecasting, and budgets.
From supporting bar service and room service deliveries to conference room setup and team development, no two nights are the same.
Above all, we’re looking for someone who leads with enthusiasm, enjoys building positive relationships, and is excited to be part of our passionate and dedicated team.
This is a full‑time role working 5 days out of 7 including weekends on a rota basis, 40 hours per week, which may vary depending on business.
Flexible working hours can be accommodated where possible.
What’s in it for you?
- A competitive yearly salary of £34,000, plus a share of service charge.
- A welcoming, inclusive culture where long‑term friendships and diversity are celebrated.
- Ongoing career development with in‑house and external training, including apprenticeships and industry‑recognised courses.
- 28 days holiday per year including bank holidays, increasing to 33 days including bank holidays with length of service.
- Uniform and meals on shift provided.
- Free onsite parking (where applicable).
- Access to wellbeing support through our Employee Assistance Programme.
- Company pension, enhanced sick pay & Life assurance scheme.
- Online retail discount platform offering thousands of savings with high street retailers and restaurants as well as a health and well‑being platform.
- Discounted stays in our hotels and on food, drink, spa treatments & products.
- Annual loyalty awards (like afternoon teas and overnight stays).
- Introduction bonus for new colleague recommendations.
- Colleague of the Month awards, which leads to our annual awards ceremony.
- Regular team gatherings and appreciation events.
Are you Hand Picked?
- We are looking for proactive and enthusiastic candidates that have a willing attitude and a welcoming and friendly nature.
We thrive on excelling together to ensure as a team we deliver service, excellence and consistency, fostering a culture of collaboration, partnership & teamwork.
- You will have passion and pride in delivering exceptional, high‑quality, personalised service to ensure our guests experiences are memorable.
- Previous experience working at Management or Supervisory level within a Hotel Nights team is a requirement for this role. Ideally with an 4/5-star luxury hotel.
- Having a good working knowledge of Opera is desirable but not essential, you will be confident in using property management systems and night audit process.
- Proven experience of managing, coaching and developing teams, and you will enjoy motivating others to be their best, achieve their goals and full potential.
- Being driven to deliver outstanding and memorable customer service, ensuring our guests feel safe, and at home will be your passion and motivation.
You will be excellent at building a rapport with colleagues and guests.
- Most of all, you will have a professional, organised and friendly approach and be able to anticipate our guests needs and create memories.
Who we are…
Hand Picked Hotels was founded in 2001 by owner and Chairman, Julia Hands MBE, and today still remains a family‑owned group which has 21 unique luxury country houses and coastal retreats, each hand picked for their individuality.
Architecturally distinctive and quintessentially British, every hotel boasts an extraordinary location from Scotland to the Channel Islands, offering breathtaking views from vast countryside to expansive beaches, to lush woodlands.
Dedicated to creating unique and enchanting stays, curated personalised service runs through the heart of every hotel.
Whilst each hotel is individual, each property fulfils the company values of family, individuality, community and care, with a team commitment to aiming higher and delight their guests with magical experiences that offer a true escape from the every day.
Hand Picked Hotels are committed to protecting the environment for a sustainable future, and all of our hotels have received the ‘Green Tourism’ accreditation.
A Recognition of our progress in reducing energy use and waste, supporting biodiversity, and sourcing responsibly from local and ethical partners.
Hand Picked Hotels is an Equal Opportunities employer. Candidates must be eligible to live and work in the UK.
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Night Manager in Cobham employer: Hand Picked Hotels Ltd
Hand Picked Hotels is an exceptional employer, offering a unique opportunity to work in the stunning Nutfield Priory Hotel & Spa, where the blend of historical charm and modern luxury creates an inspiring environment for personal and professional growth. With a strong emphasis on employee well-being, competitive pay, and ongoing training, our inclusive culture fosters long-lasting friendships and celebrates diversity, making it a truly rewarding place to thrive in your hospitality career.
StudySmarter Expert Advice🤫
We think this is how you could land Night Manager in Cobham
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Hand Picked Hotels Ltd. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Hand Picked Hotels Ltd
Don't be shy about reaching out to Hand Picked Hotels Ltd directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Night Manager in Cobham
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Hand Picked Hotels Ltd and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Hand Picked Hotels Ltd
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
