At a Glance
- Tasks: Supervise housekeeping, ensuring guest rooms are pristine and welcoming.
- Company: Join Hand Picked Hotels, a collection of luxury country houses and coastal retreats.
- Benefits: Earn £14.82 per hour, enjoy 29 days holiday, and access training opportunities.
- Other info: Be part of a diverse team with great career progression opportunities.
- Why this job: Create magical experiences for guests while working in stunning locations.
- Qualifications: Some housekeeping experience and a friendly, helpful attitude required.
The predicted salary is between 30000 - 31000 £ per year.
About the Hotel
Hand Picked Hotels is a beautiful collection of 21 privately owned, luxury country houses and coastal retreats. Each hotel is hand‑picked for its individuality, featuring distinctive architecture and quintessential British character. From Scotland to the Channel Islands, the properties offer breath‑taking views—from vast countryside to expansive beaches and lush woodlands—creating a magical experience that keeps guests returning time and time again.
About the Role
We are recruiting a Housekeeping Supervisor for L'Horizon Beach Hotel & Spa, part of Hand Picked Hotels. This is a temporary maternity cover role beginning in July 2026. The 4 AA Red Star L’Horizon Beach Hotel & Spa is located in St. Brelade’s Bay, one of Jersey’s most beautiful beaches. The hotel has 106 bedrooms and the Grill restaurant offers panoramic ocean views. It is ideal for romantic getaways and coastal weddings. The spa features six treatment rooms, a relaxation area, a pedicure & manicure area, and a sleep room.
Responsibilities
- The role involves ensuring all guest bedrooms are cleaned and maintained to a very high standard, creating a magical first impression.
- You will create a home‑from‑home experience, replenishing each room with fresh towels and toiletries.
- You will cover the Head Housekeeper’s responsibilities during absences or annual leave.
- Attention to detail is essential: you will maintain immaculate public areas and rooms.
- As part of our esteemed brand, you will set up tea, coffee and biscuit stations and deliver personalised amenities, including services for furry guests.
- You will support colleagues and demonstrate expertise in your field, checking rooms and offering assistance as needed.
- Your enthusiasm and enjoyment of the team culture are highly valued.
The position is full‑time (40 hours per week), 5 days a week on a rota basis, including weekends.
About you
- Some housekeeping or cleaning experience, comfortable working alone and within a fast‑paced, busy environment.
- Consistently high standards and pride in delivering them.
- A friendly, welcoming and helpful manner, essential for ensuring guests have a memorable experience.
- Enthusiastic, willing to take on new responsibilities and flexible to assist in various hotel areas as business and guest needs dictate.
- Demonstrated ability to deliver our guest experience standards, going above and beyond to ensure guests receive a high‑quality, personalised, magical experience.
Company Benefits
- A competitive hourly wage of £14.82 plus a share of service charge.
- Full‑time role (40 hours per week), 5 days out of 7 with a rota basis.
- Company pension scheme with a generous employer contribution.
- Life assurance scheme.
- Employee Assistance Program.
- Company sickness scheme benefit.
- 29 days holiday per year, including bank holidays, increasing to 33 days with length of service.
- Career progression opportunities and access to in‑house and external training programs.
- Discounted staff stays in the hotels and on food & drink.
- Annual loyalty awards such as afternoon teas and overnight stays.
- Online retail discount platform offering savings with high‑street retailers, restaurants, and a health & well‑being platform.
- Opportunities to build lifelong friendships and be part of a team celebrating diversity and inclusion.
Hand Picked Hotels is an Equal Opportunities employer. Candidates must be eligible to live and work in the UK.
Housekeeping Supervisor in City of Westminster employer: Hand Picked Hotels Ltd
Hand Picked Hotels is an exceptional employer, offering a vibrant work culture that values teamwork and individual contributions. As a Housekeeping Supervisor at the stunning L'Horizon Beach Hotel & Spa in Jersey, you will enjoy competitive pay, generous holiday allowances, and numerous opportunities for career progression within a supportive environment. With benefits like discounted stays, training programs, and a commitment to diversity and inclusion, you'll find a rewarding and fulfilling career in this beautiful coastal setting.
StudySmarter Expert Advice🤫
We think this is how you could land Housekeeping Supervisor in City of Westminster
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the hospitality industry. A personal recommendation can go a long way in landing that Housekeeping Supervisor role.
✨Tip Number 2
Show up in style! If you’re applying for a position at L'Horizon Beach Hotel & Spa, consider visiting the hotel beforehand. Familiarise yourself with the environment and maybe even chat with staff. It shows initiative and gives you a feel for the place!
✨Tip Number 3
Prepare for the interview by brushing up on your housekeeping knowledge. Be ready to discuss how you maintain high standards and create a magical experience for guests. We want to see your passion for cleanliness and attention to detail!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities and updates about Hand Picked Hotels right there!
We think you need these skills to ace Housekeeping Supervisor in City of Westminster
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share a bit about what makes you tick and why you’re excited about joining our team at Hand Picked Hotels.
Tailor Your Application:Make sure to tailor your application to the Housekeeping Supervisor role. Highlight your relevant experience and skills that match the job description. We love seeing how you can contribute to creating that magical experience for our guests!
Be Detail-Oriented:Attention to detail is key in housekeeping, so make sure your application reflects that! Check for any typos or errors before hitting send. A polished application shows us you take pride in your work, just like we do at Hand Picked Hotels.
Apply Through Our Website:We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll find all the info you need right there. Plus, it helps us keep track of your application better!
How to prepare for a job interview at Hand Picked Hotels Ltd
✨Know the Hotel Inside Out
Before your interview, take some time to research Hand Picked Hotels and L'Horizon Beach Hotel & Spa. Familiarise yourself with their values, unique features, and the guest experience they aim to provide. This will not only show your genuine interest but also help you tailor your answers to align with their expectations.
✨Showcase Your Attention to Detail
As a Housekeeping Supervisor, attention to detail is crucial. Prepare examples from your past experiences where you demonstrated this skill. Whether it’s about maintaining cleanliness or creating a welcoming atmosphere, be ready to discuss how you ensure high standards in your work.
✨Emphasise Team Spirit
The role requires working closely with colleagues, so highlight your ability to collaborate and support your team. Share instances where you’ve contributed to a positive team culture or helped a colleague, as this will resonate well with the hotel’s emphasis on teamwork and enthusiasm.
✨Prepare for Scenario Questions
Expect questions that assess how you would handle specific situations, like dealing with a guest complaint or managing staff during busy periods. Think through potential scenarios and how you would approach them, focusing on delivering a magical experience for guests while maintaining high standards.