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For Companies At a Glance
- Tasks: Deliver exceptional spa treatments and create memorable experiences for guests.
- Company: Join Hand Picked Hotels, a collection of unique luxury retreats across the UK.
- Benefits: Enjoy a competitive salary of £14.82 per hour and flexible casual hours.
- Why this job: Be part of a fun, diverse team dedicated to mindfulness and guest satisfaction.
- Qualifications: Must have NVQ Level 3 Spa Qualifications and experience in a luxury hotel spa.
- Other info: Opportunity to build lifelong friendships in a supportive work environment.
About the Company
At 800 years old, this luxurious hotel has a long history of delivering exceptional hospitality to discerning guests. Replete with contemporary comforts, our spa and health club offers an oasis of relaxation complimented by our award winning 2AA Rosette restaurant and extensive meetings and events operation, which a popular choice for weddings, bespoke events and conferences.
About the Role
- As a Spa Therapist, you will help support the success of your team, feeling engaged and ready to consistently deliver exceptional service, putting the guest at the heart of all activities.
- You will be expected to demonstrate that you can deliver outstanding Spa treatments and develop your knowledge to ensure you feel confident in delivering positive recommendations for our guests.
- Mindfulness and well-being is your top priority, so you will be passionate about maintaining high standards and delivering memorable guest experiences to ensure that all clients leave feeling on top of the world and with a clear mind.
- Most of all we will want you to be inspired, have fun and enjoy being part of our Hand Picked Team.
About you:
- Previous experience as a Spa Therapist, working in a luxury 4/5 star Hotel Spa environment is desirable for this role.
- It is essential you have current UK Spa Qualifications, NVQ Level 3,and are confident in demonstrating these skills, able to carry out all treatments including facials, massage, nail and feet treatments including gel nail application.
- Being driven to deliver outstanding and memorable customer service will be your passion and motivation.
- You will be excellent at building a rapport with guests making them feel at home, relaxed and importantly identify and create magical memories at every possible opportunity.
- Be able to demonstrate a high level of emotional intelligence, enabling you to be able to anticipate our guests needs ensuring they receive a Hand Picked experience.
- Most of all, you will have a professional, organised and friendly approach and be able to anticipate our guests needs and create memories.
Company Benefits
- A competitive salary package of £14.82 per hour.
- This is a casual hours role, working hours depending on business needs.
- Opportunity to make lifelong friendships and be part of team that celebrates Diversity and Inclusion.
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Casual Spa Therapist employer: Hand Picked Hotels Ltd
Contact Detail:
Hand Picked Hotels Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Casual Spa Therapist
✨Tip Number 1
Familiarise yourself with Hand Picked Hotels' values and mission. Understanding their commitment to individuality, community, and care will help you align your approach during interviews and discussions, showcasing that you're a great fit for their team.
✨Tip Number 2
Network with current or former employees of Hand Picked Hotels. Engaging with them can provide valuable insights into the company culture and expectations, which can be beneficial when discussing your experiences and how they relate to the role.
✨Tip Number 3
Prepare to discuss specific spa treatments and techniques you excel in. Being able to articulate your expertise and how it can enhance the guest experience will demonstrate your passion and readiness for the role.
✨Tip Number 4
Showcase your emotional intelligence during interactions. Highlighting your ability to anticipate guests' needs and create memorable experiences will resonate well with the hiring team, as this is a key aspect of the Spa Therapist role.
We think you need these skills to ace Casual Spa Therapist
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the specific requirements and responsibilities of a Spa Therapist at Hand Picked Hotels. Tailor your application to highlight relevant experience and skills.
Highlight Relevant Experience: Emphasise your previous experience in luxury hotel spas, particularly any roles where you delivered exceptional customer service. Mention specific treatments you are skilled in, such as facials, massages, and nail treatments.
Showcase Your Passion: In your cover letter, express your passion for mindfulness and well-being. Share examples of how you have created memorable experiences for guests in the past, demonstrating your commitment to high standards.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your professionalism and attention to detail, which is crucial in the hospitality industry.
How to prepare for a job interview at Hand Picked Hotels Ltd
✨Showcase Your Passion for Well-being
Make sure to express your enthusiasm for mindfulness and well-being during the interview. Discuss how you prioritise these values in your work as a Spa Therapist, and share any personal experiences that highlight your commitment to creating a relaxing environment for guests.
✨Demonstrate Your Skills Confidently
Be prepared to discuss your qualifications and experience in detail. Highlight your NVQ Level 3 certification and any specific treatments you excel at, such as facials or massages. If possible, bring along a portfolio of your work or testimonials from previous clients to showcase your expertise.
✨Emphasise Customer Service Excellence
Since delivering outstanding customer service is key for this role, be ready to provide examples of how you've gone above and beyond for guests in the past. Share stories that illustrate your ability to build rapport and create memorable experiences, ensuring the interviewer sees your dedication to guest satisfaction.
✨Research Hand Picked Hotels
Familiarise yourself with Hand Picked Hotels and their values before the interview. Understanding their commitment to individuality, community, and care will help you align your answers with their ethos, demonstrating that you're not just a good fit for the role, but also for the company culture.
