At a Glance
- Tasks: Assist in preparing food and beverage areas for events, ensuring high presentation standards.
- Company: Join Hand Picked Hotels, a collection of luxury country houses known for their unique charm and stunning locations.
- Benefits: Enjoy a competitive salary of Β£13.82 per hour and flexible working hours.
- Why this job: Be part of a fun team that values diversity and creates magical experiences for guests.
- Qualifications: Experience in food and beverage service is preferred; enthusiasm and flexibility are key.
- Other info: Opportunity to build lifelong friendships while working in a renowned hotel environment.
About the Company
Hand Picked Hotels is a beautiful collection of 21 privately owned, luxury country houses and coastal retreats, each hand picked for their individuality. Architecturally distinctive and quintessentially British, every hotel boasts an extraordinary location, from Scotland to the Channel Islands, offering breathtaking views, from vast countryside to expansive beaches, to lush woodlands. With every need taken care of, the team at each hotel ensures every guest has a magical experience, encouraging them to return time and time again.
Hand Picked Hotels was founded in 2001 by owner and Chairman, Julia Hands MBE. Whilst each hotel is individual, every property fulfils the company values of family and community, Individuality, Care, Aiming Higher and Delighting our guests ensuring a hand picked experience for every guest and employees.
We are currently recruiting for a Casual Conference & Events Assistant at Rookery Hall Hotel & Spa, part of Hand Picked Hotels. Rookery Hall Hotel & Spa is located in Nantwich; the hotel is one of the most renowned country house hotels in Cheshire, expertly blending old-world charm with modern amenities. This stunning award-winning property is proud to boast 4 AA Red Star status and several notable accolades for its dining.
About the Role
The role of a Conference and Events Assistant involves preparing food and beverage service areas to Hand Picked Hotels standards ensuring high standards of presentation are always maintained. You will be expected to hold a good level of knowledge regarding food menu items and availability, including main ingredients, allergens and preparation style. Be able to offer accurate and enticing product descriptions with recommendations based on guest preferences. Work enthusiastically alongside team members to achieve departmental goals. As Conference and Events Assistant, you will be expected to maintain a basic knowledge of the wine list and stock availability. Understand the basic principles of food and wine matching, different grape varieties and predominant flavours. Most of all, we will want you to be inspired, have fun and enjoy being part of our Hand Picked Team.
About you:
To be considered for this role, you will have current base knowledge and experience of food and beverage within a quality driven hotel, restaurant, or hospitality environment. Bar experience is preferred. You will be enthusiastic and willing to take on new responsibilities. Adopt a flexible approach to assist in different areas of the hotel as business and guest needs dictate. Having a high level of emotional intelligence, enabling you to anticipate our guests' needs ensuring they receive a Hand Picked experience. It is essential you can demonstrate how you would be able to deliver our guest experience standards at Hand Picked Hotels, which includes the ability to go above and beyond to ensure guests have a high-quality, personalised, and magical experience that they remember, recommend, and return to time and time again.
Company Benefits
- A competitive salary package of Β£13.82 per hour
- Flexible hours
- Opportunity to make lifelong friendships and be part of a team that celebrates Diversity and Inclusion.
- Hand Picked Hotels is an Equal Opportunities employer.
- Candidates must be eligible to live and work in the UK.
Casual Conference and Events assistant employer: Hand Picked Hotels Ltd
Contact Detail:
Hand Picked Hotels Ltd Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Casual Conference and Events assistant
β¨Tip Number 1
Familiarise yourself with Hand Picked Hotels' values and mission. Understanding their commitment to individuality, care, and guest delight will help you align your approach during interviews and discussions.
β¨Tip Number 2
Gain a solid understanding of food and beverage service standards, particularly in a luxury setting. Being able to discuss your knowledge of menu items, allergens, and wine pairings can set you apart from other candidates.
β¨Tip Number 3
Showcase your enthusiasm for the hospitality industry. Share personal experiences or stories that highlight your passion for creating memorable guest experiences, as this aligns perfectly with the role's requirements.
β¨Tip Number 4
Network with current or former employees of Hand Picked Hotels if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying.
We think you need these skills to ace Casual Conference and Events assistant
Some tips for your application π«‘
Understand the Company Culture: Familiarise yourself with Hand Picked Hotels' values such as family, individuality, and care. Reflect these values in your application to show that you align with their mission.
Highlight Relevant Experience: Emphasise any previous experience in food and beverage service, especially in a hotel or hospitality setting. Mention specific roles or responsibilities that relate to the Conference and Events Assistant position.
Show Enthusiasm: Convey your passion for hospitality and your eagerness to contribute to the team. Use positive language to express your excitement about the role and working at Hand Picked Hotels.
Tailor Your Application: Customise your CV and cover letter to reflect the specific requirements of the job description. Address how your skills and experiences make you a perfect fit for the Conference and Events Assistant role.
How to prepare for a job interview at Hand Picked Hotels Ltd
β¨Know the Company Values
Familiarise yourself with Hand Picked Hotels' core values: family and community, individuality, care, aiming higher, and delighting guests. Be prepared to discuss how you embody these values in your previous experiences.
β¨Showcase Your Food and Beverage Knowledge
Since the role involves food and beverage service, brush up on your knowledge of menu items, allergens, and wine pairings. Be ready to answer questions about food preparation styles and make recommendations based on guest preferences.
β¨Demonstrate Emotional Intelligence
Highlight your ability to anticipate guests' needs and provide a personalised experience. Share examples from past roles where you went above and beyond to ensure customer satisfaction.
β¨Emphasise Teamwork and Flexibility
The role requires working enthusiastically alongside team members. Prepare to discuss your experience in collaborative environments and your willingness to adapt to different areas of the hotel as needed.