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- Tasks: Supervise food and beverage service, ensuring high standards and guest satisfaction.
- Company: Join Hand Picked Hotels, a collection of luxury country houses and coastal retreats.
- Benefits: Earn £14 per hour, enjoy 28 days holiday, and access training programmes.
- Why this job: Be part of a team that creates magical experiences for guests in stunning locations.
- Qualifications: Experience in food and beverage within a quality-driven hospitality environment.
- Other info: Flexible hours, career progression, and a supportive team culture await you.
The predicted salary is between 28 - 32 £ per hour.
Hand Picked Hotels is a beautiful collection of 21 privately owned, luxury country houses and coastal retreats, each hand picked for their individuality. Architecturally distinctive and quintessentially British, every hotel boasts an extraordinary location, from Scotland to the Channel Islands, offering breathtaking views, from vast countryside to expansive beaches, to lush woodlands. With every need taken care of, the team at each hotel ensures every guest has a magical experience, encouraging them to return time and time again. Hand Picked Hotels was founded in 2001 by owner and Chairman, Julia Hands MBE. Whilst each hotel is individual, every property fulfils the company values of family, individuality, community and care, ensuring a hand picked experience for every guest and employee.
We are currently recruiting for a Food & Beverage Supervisor at Rhinefield House Hotel, part of Hand Picked Hotels. Known locally as the 'Jewel in the Forest', Rhinefield House is an award-winning luxury hotel steeped in natural beauty, hidden deep within the New Forest National Park. Rhinefield House is proud to be the only AA four red star hotel in the New Forest. The hotel has 50 bedrooms, including three feature suites, an outdoor pool, a small health suite and a 2 AA Rosette fine dining restaurant & bar. It is a popular wedding and Afternoon Tea venue with beautiful gardens and grounds.
About the Role
The role of a Food and Beverage Supervisor involves preparing food and beverage service areas to Hand Picked Hotels standards ensuring high standards of presentation are always maintained. You will be expected to be able to hold a good level of knowledge regarding food menu items and availability, including main ingredients, allergens and preparation style. Be able to offer accurate and enticing product descriptions with recommendations based on guest preferences. Working towards the achievement of departmental goals, contributing ideas and being open to trying new ways of working. Take personal ownership, operating within role parameters. As Food and Beverage Supervisor, you will be expected to be able to maintain a good knowledge of the wine list and stock availability. Understand the principles of food and wine matching, different grape varieties and predominant flavours. Most of all we will want you to be inspired, have fun and enjoy being part of our Hand Picked Team.
About you
To be considered for this role you will have current base knowledge and experience of food and beverage within a quality driven hotel, restaurant, or hospitality environment. You will be enthusiastic and willing to take on new responsibilities. Adopt a flexible approach to assist in different areas of the hotel as business and guest needs dictate. Having a high level of emotional intelligence, enabling you to be able to anticipate our guests needs ensuring they receive a Hand Picked experience. It is essential you can demonstrate how you would be able to deliver our guest experience standards at Hand Picked Hotels, which includes the ability to go above and beyond to ensure guests have a high-quality, personalised, and magical experience that they remember, recommend, and return to time and time again.
Company Benefits
- A competitive salary package of £14 per hour with incremental pay reviews based on recognition of commitment and performance plus a share of service charge.
- This is a Full-Time role working 5 days out of 7 including weekends on a rota basis, 40 hours per week, which may vary depending on business needs.
- Company pension scheme with a generous employer contribution.
- Life assurance scheme.
- Employee Assistance Program to support you with whatever life throws at you.
- Company Sickness Scheme Benefit.
- 28 days holiday per year including bank holidays, increasing to 33 days including bank holidays with length of service.
- Forward career progression, with access to our In House and external training programs, including apprenticeships up to level 7, WSET Level 1 and 2 with our In House Wine Academy which are all supported by our learning and development team.
- Annual loyalty awards (like afternoon teas and overnight stays).
- Online retail discount platform offering thousands of savings with high street retailers and restaurants as well as a health and well-being platform.
- Opportunity to make lifelong friendships and be part of a team that celebrates Diversity and Inclusion.
Hand Picked Hotels is an Equal Opportunities employer. Candidates must be eligible to live and work in the UK.
Food & Beverage Supervisor - Live In in Brockenhurst employer: Hand Picked Hotels Ltd
Contact Detail:
Hand Picked Hotels Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food & Beverage Supervisor - Live In in Brockenhurst
✨Tip Number 1
Get to know the company! Research Hand Picked Hotels and their values. When you walk into that interview, show us you understand what makes them special and how you can contribute to that unique experience.
✨Tip Number 2
Practice your food and beverage knowledge! Brush up on menu items, allergens, and wine pairings. We want to see you confidently recommend dishes and drinks that will wow the guests.
✨Tip Number 3
Be ready to share your ideas! During the interview, don’t hesitate to suggest new ways of working or improvements. Show us your enthusiasm for contributing to the team and making the guest experience even better.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re genuinely interested in being part of the Hand Picked family.
We think you need these skills to ace Food & Beverage Supervisor - Live In in Brockenhurst
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the food and beverage industry shine through. We want to see how much you love creating memorable experiences for guests, so share any relevant stories or experiences that highlight your passion!
Tailor Your Application: Make sure to customise your application to reflect the values of Hand Picked Hotels. Mention how your skills align with our commitment to individuality, community, and care. This shows us that you understand what we’re all about and are a great fit for our team.
Be Specific About Your Experience: Don’t just list your previous roles; dive into the details! Talk about specific responsibilities you’ve had in food and beverage settings, especially in quality-driven environments. We want to know how your experience can contribute to our high standards at Rhinefield House.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about Hand Picked Hotels and what we stand for!
How to prepare for a job interview at Hand Picked Hotels Ltd
✨Know Your Menu Inside Out
Make sure you have a solid understanding of the food and beverage offerings at Hand Picked Hotels. Familiarise yourself with the menu items, main ingredients, allergens, and preparation styles. This knowledge will help you confidently answer questions and impress your interviewers with your expertise.
✨Showcase Your Passion for Guest Experience
During the interview, emphasise your commitment to providing a magical experience for guests. Share examples from your past roles where you went above and beyond to ensure customer satisfaction. This will demonstrate that you align with the company's values of care and individuality.
✨Be Ready to Discuss Wine Pairings
Since the role involves a good knowledge of wine, brush up on the wine list and be prepared to discuss food and wine matching principles. Highlight your understanding of different grape varieties and flavours, as this will show your dedication to enhancing the dining experience.
✨Emphasise Flexibility and Team Spirit
Hand Picked Hotels values teamwork and adaptability. Be ready to talk about how you've successfully worked in various roles or departments in previous jobs. Show that you're open to taking on new responsibilities and can adjust to the dynamic needs of the hotel environment.