At a Glance
- Tasks: Assist in preparing food and beverage areas to create memorable guest experiences.
- Company: Join Hand Picked Hotels, a vibrant team focused on quality and guest satisfaction.
- Benefits: Earn £13 per hour, enjoy live-in accommodation, and access great training opportunities.
- Other info: Flexible shifts, career progression, and a supportive work environment await you.
- Why this job: Be part of a fun team, learn about food and wine, and make lasting memories.
- Qualifications: Experience in hospitality and a passion for delivering exceptional service.
The predicted salary is between 13 - 13 £ per hour.
The role of a Conference & Events Assistant involves preparing food and beverage service areas to Hand Picked Hotels standards, ensuring high standards of presentation are always maintained. You will be expected to hold a good level of knowledge regarding food menu items and availability, including main ingredients, allergens and preparation style. You should be able to offer accurate and enticing product descriptions with recommendations based on guest preferences. Working enthusiastically alongside team members to achieve departmental goals. You will be expected to maintain a basic knowledge of the wine list and stock availability, understand the basic principles of food and wine matching, different grape varieties and predominant flavours. We want you to be inspired, have fun and enjoy being part of our Hand Picked Team.
About you
- Current base knowledge and experience of food and beverage within a quality driven hotel, restaurant, or hospitality environment.
- Enthusiastic and willing to take on new responsibilities.
- Adopt a flexible approach to assist in different areas of the hotel as business and guest needs dictate.
- High level of emotional intelligence, enabling you to anticipate our guests' needs and ensure they receive a Hand Picked experience.
- Demonstrate how you would deliver our guest experience standards at Hand Picked Hotels, including the ability to go above and beyond to ensure guests have a high-quality, personalised, and magical experience that they remember, recommend, and return to time and time again.
Company Benefits
- A competitive salary package of £13 per hour plus a share of service charge.
- Full-time role working 5 days out of 7 including weekends on a rota basis, 40 hours per week, which may vary depending on business needs.
- Live-in accommodation available at £77.70 per week.
- Company pension scheme with a generous employer contribution.
- Life assurance scheme.
- Employee Assistance Program to support you with whatever life throws at you.
- Company sickness scheme benefit.
- 28 days holiday per year including bank holidays, increasing to 33 days including bank holidays with length of service.
- Forward career progression, with access to our in-house and external training programs, including apprenticeships up to level 7, WSET Level 1 and 2 with our in-house Wine Academy which are all supported by our learning and development team.
- Online retail discount platform offering thousands of savings with high street retailers and restaurants as well as a health and well-being platform.
- Opportunity to make lifelong friendships and be part of a team that celebrates diversity and inclusion.
Hand Picked Hotels is an Equal Opportunities employer. Candidates must be eligible to live and work in the UK.
Conference & Events Assistant - Live In in Brockenhurst employer: Hand Picked Hotels Ltd
Hand Picked Hotels is an exceptional employer that prioritises employee well-being and growth, offering a competitive salary of £13 per hour along with live-in accommodation options. Our vibrant work culture fosters teamwork and inclusivity, while our commitment to professional development provides access to extensive training programmes, including apprenticeships and wine education. Join us to not only enhance your skills but also to create memorable experiences for our guests in a supportive and dynamic environment.
StudySmarter Expert Advice🤫
We think this is how you could land Conference & Events Assistant - Live In in Brockenhurst
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Hand Picked Hotels Ltd. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Hand Picked Hotels Ltd
Don't be shy about reaching out to Hand Picked Hotels Ltd directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Conference & Events Assistant - Live In in Brockenhurst
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Hand Picked Hotels Ltd and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Hand Picked Hotels Ltd
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
