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- Tasks: Prepare and serve food and drinks while creating memorable guest experiences.
- Company: Luxury hotel in the stunning New Forest National Park.
- Benefits: Earn £13 per hour, enjoy 28 days holiday, and access training opportunities.
- Other info: Flexible shifts with great career progression and a supportive work environment.
- Why this job: Join a fun team and make every guest's stay magical.
- Qualifications: Experience in hospitality and a passion for excellent service.
The predicted salary is between 27040 - 28000 £ per year.
Rhinefield House is a luxury hotel located in the New Forest National Park, known as an award‑winning AA four‑red‑star property. The Food & Beverage Assistant/Bartender role will support daily service and contribute to the guest experience.
About the Role
- The role involves preparing food and beverage service areas to Hand Picked Hotels standards, ensuring high presentation standards.
- Maintain knowledge of menu items, allergens, and preparation style.
- Provide accurate product descriptions with recommendations based on guest preferences.
- Work enthusiastically with team members to achieve departmental goals.
- Maintain basic knowledge of the wine list and stock availability, understand food and wine matching principles.
- Be inspired, have fun, and enjoy being part of the Hand Picked Team.
About You
- Current base knowledge and experience of food and beverage in a quality‑driven hotel or hospitality environment.
- Enthusiastic and willing to take on new responsibilities.
- Flexible approach to assist in different areas of the hotel as business and guest needs dictate.
- High level of emotional intelligence to anticipate guest needs and provide a Hand Picked experience.
- Demonstrate how to deliver guest experience standards above and beyond, ensuring guests have a high‑quality, personalised, magical experience.
Company Benefits
- Competitive salary of £13 per hour plus share of service charge.
- Full‑time role, 5 days a week including weekends on a rota basis, 40 hours per week in practice.
- Company pension scheme with generous employer contribution.
- Life assurance scheme.
- Employee Assistance Programme.
- Company sickness scheme.
- 28 days holiday per year including bank holidays, increasing to 33 days with length of service.
- Career progression with in‑house and external training, including apprenticeships up to level 7 and WSET levels 1 and 2.
- Annual loyalty awards.
- Online retail discount platform.
- Opportunity to build friendships and celebrate diversity and inclusion.
Hand Picked Hotels is an Equal Opportunities employer. Candidates must be eligible to live and work in the UK.
Bartender - Live In in Brockenhurst employer: Hand Picked Hotels Ltd
Contact Detail:
Hand Picked Hotels Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bartender - Live In in Brockenhurst
✨Tip Number 1
Get to know the venue! Before your interview, take a stroll around Rhinefield House and soak in the atmosphere. Familiarising yourself with the hotel will help you speak confidently about how you can contribute to the guest experience.
✨Tip Number 2
Show off your personality! When you meet the team, let your enthusiasm shine through. Remember, they’re looking for someone who fits into their vibrant culture, so don’t be afraid to show your passion for hospitality.
✨Tip Number 3
Brush up on your food and drink knowledge! Knowing the menu and being able to recommend pairings will impress your interviewers. It shows you’re ready to provide that high-quality, personalised experience they’re after.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It makes it easier for us to connect with you and get the ball rolling on your journey to becoming part of the Hand Picked Team.
We think you need these skills to ace Bartender - Live In in Brockenhurst
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the hospitality industry shine through. We want to see that you’re excited about creating memorable experiences for guests at Rhinefield House!
Tailor Your CV: Make sure your CV highlights relevant experience in food and beverage service. We love seeing how your past roles have prepared you for this position, so don’t hold back on those details!
Be Personable: In your cover letter, share a bit about yourself and why you’d be a great fit for our team. We value emotional intelligence and a friendly approach, so let us know how you connect with guests!
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to see your application and get you one step closer to joining the Hand Picked Team!
How to prepare for a job interview at Hand Picked Hotels Ltd
✨Know Your Menu Inside Out
Before the interview, make sure you’re familiar with the menu items and any allergens. Being able to discuss the food and drink offerings confidently will show that you're prepared and genuinely interested in the role.
✨Show Off Your Enthusiasm
Rhinefield House is all about creating a magical guest experience. During the interview, let your passion for hospitality shine through. Share examples of how you've gone above and beyond for guests in the past.
✨Demonstrate Team Spirit
This role involves working closely with others, so be ready to talk about your teamwork skills. Share experiences where you collaborated effectively with colleagues to achieve a common goal, highlighting your flexibility and willingness to help out wherever needed.
✨Prepare for Scenario Questions
Expect questions that assess your emotional intelligence and ability to anticipate guest needs. Think of specific situations where you’ve successfully handled guest requests or resolved issues, and be ready to explain your thought process.