At a Glance
- Tasks: Support sales and events across luxury hotels, ensuring memorable guest experiences.
- Company: Join Hand Picked Hotels, a family-owned group with unique luxury properties.
- Benefits: Competitive salary, live-in accommodation, ongoing training, and generous holiday allowance.
- Other info: Flexible working hours, team gatherings, and opportunities for career growth.
- Why this job: Be part of a passionate team delivering exceptional service in a stunning environment.
- Qualifications: Experience in hospitality sales and event planning, with strong communication skills.
The predicted salary is between 36700 - 36700 £ per year.
- Hand Picked Hotels
- Assistant Cluster Sales & Events Manager – Guernsey & Alderney
- Location: St Pierre Park Hotel, Spa & Golf Resort, St Peter Port, Guernsey, GY1 1FD
- Job Type: Full-time | Permanent | 5 days out of 7
Come and join our Team...
We are currently seeking an enthusiastic and passionate Assistant Cluster Sales & Events Manager to join our team to support the sales and events function across our 3 Hand Picked Hotels in Guernsey and Alderney.
Based at St Pierre Park Hotel, Spa & Golf Resort, you will be surrounded by landscaped grounds, an award-winning spa, state-of-the-art health club, elegant dining, and a 9-hole golf course, it is a true island sanctuary.
Every detail is designed for comfort, relaxation, and memorable guest experiences.
At the centre of it all is our exceptional team.
Join us and become part of a passionate, professional team dedicated to warm, intuitive service with an emphasis on service, excellence and consistency.
At our luxury hotels in Guernsey & Alderney, we don't just offer jobs, we offer careers with purpose, perks that matter, and a workplace you’ll be proud to call your own.
If you’re ready to take your next step in luxury hospitality, come and be part of something exceptional.
What will the role involve?
Working closely with the Cluster Sales & Events Manager, you will play a key role in driving sales performance, maximising conversion opportunities, and helping deliver weddings, social events, conferences, and corporate functions that exceed client expectations through a bespoke approach.
As Assistant Cluster Sales & Events Manager, you will be the lead wedding specialist supporting the management of the Sales & Events office, helping to achieve revenue targets through the effective handling of enquiries, event planning, and client relationship management.
You will work with the operational team to ensure seamless execution of all events, coordinating all event details with meticulous attention to detail.
Ensuring all bedroom, meeting and function room bookings, menus, reservation administration, contracts, and payment arrangements are accurately managed and in place for both individual and group bookings, working closely with the Front Office team to ensure a seamless guest experience.
This is a full-time role working 5 days out of 7 including some weekends on a rota basis, 40 hours per week, which may vary depending on business.
Flexible working hours can be accommodated where possible.
What’s in it for you?
- A competitive salary package of £36,700, plus a share of service charge.
- Live in accommodation is available for a weekly charge of £115, sole occupancy double ensuite room, with meals and bills included.
- A welcoming, inclusive culture where long-term friendships and diversity are celebrated.
- Ongoing career development with in-house and external training, including industry-recognised courses.
- 29 days holiday per year including bank holidays, increasing to 33 days including bank holidays with length of service.
- Uniform and meals on shift provided.
- Free onsite parking (where applicable).
- Access to wellbeing support through our Employee Assistance Programme.
- Company pension, enhanced sick pay & Life assurance scheme.
- Online retail discount platform offering thousands of savings with high street retailers and restaurants as well as a health and well-being platform.
- Discounted stays in our hotels and on food, drink, spa treatments & products.
- Annual loyalty awards (like afternoon teas and overnight stays).
- Introduction bonus for new colleague recommendations.
- Colleague of the Month awards, which leads to our annual awards ceremony.
- Regular team gatherings and appreciation events.
Are you Hand Picked?
- We are looking for proactive and enthusiastic candidates that have a willing attitude and a welcoming and friendly nature.
We thrive on excelling together to ensure as a team we deliver service, excellence and consistency, fostering a culture of collaboration, partnership & teamwork.
- You will have passion and pride in delivering exceptional, high-quality, personalised service to ensure our guests experiences are memorable.
- Organised, driven, and passionate about hospitality sales and event delivery with good knowledge of weddings, social events, conferences and tour group event planning.
- Strong administrative and IT skills, including experience of hotel and event management systems. Knowledge of Opera is highly desirable.
- The ability to manage multiple priorities in a fast-paced environment.
- Outstanding communication and interpersonal skills.
- Current Sales and Events experience within a 4/5 star luxury hotel environment.
Who we are…
Hand Picked Hotels was founded in 2001 by owner and Chairman, Julia Hands MBE, and today still remains a family-owned group which has 21 unique luxury country houses and coastal retreats, each hand picked for their individuality.
Architecturally distinctive and quintessentially British, every hotel boasts an extraordinary location from Scotland to the Channel Islands, offering breathtaking views from vast countryside to expansive beaches, to lush woodlands.
Dedicated to creating unique and enchanting stays, curated personalised service runs through the heart of every hotel.
Whilst each hotel is individual, each property fulfils the company values of family, individuality, community and care, with a team commitment to aiming higher and delight their guests with magical experiences that offer a true escape from the every day.
Hand Picked Hotels are committed to protecting the environment for a sustainable future, and all of our hotels have received the ‘Green Tourism’ accreditation.
A Recognition of our progress in reducing energy use and waste, supporting biodiversity, and sourcing responsibly from local and ethical partners.
Apply Today
This is an exciting opportunity to develop your career within a thriving hospitality business, working across multiple properties and contributing to memorable guest experiences.
You’ll join a passionate team committed to delivering exceptional service while driving commercial success.
Hand Picked Hotels is an Equal Opportunities employer. Candidates must be eligible to live and work in the UK.
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Assistant Cluster Sales and Events Manager employer: Hand Picked Hotels Ltd
Hand Picked Hotels is an exceptional employer, offering a unique opportunity to lead spa operations across stunning luxury hotels in the UK. With a strong commitment to employee growth through extensive training programmes and a supportive work culture that values individuality and community, you will thrive in an environment that encourages creativity and excellence. Enjoy competitive benefits, including a generous holiday allowance and a focus on well-being, all while being part of a family-owned group dedicated to delivering magical experiences for guests.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Cluster Sales and Events Manager
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Hand Picked Hotels Ltd. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Hand Picked Hotels Ltd
Don't be shy about reaching out to Hand Picked Hotels Ltd directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Assistant Cluster Sales and Events Manager
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Hand Picked Hotels Ltd and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Hand Picked Hotels Ltd
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
