At a Glance
- Tasks: Deliver exceptional customer service and create a welcoming atmosphere for our guests.
- Company: Historic pub with a vibrant community feel, located near Wimbledon Common.
- Benefits: Free meals, weekly pay, 28 days holiday, and discounts at all Young’s pubs.
- Other info: Access to career development opportunities and training courses.
- Why this job: Join a passionate team and enjoy a fun work environment while learning new skills.
- Qualifications: Friendly personality and a desire to work collaboratively in a team.
The predicted salary is between 26550 - 32450 £ per year.
Team Member
An awarding real alepub set on the edge of Wimbledon Common.
An exciting opportunity to be part of our new team following a fantastic refurbishment of this historic pub and a new chapter in our history.
We have a wide range of visitors and pride ourselves on our welcoming atmosphere, great food and amazing customer service.
The award winning Hand in Hand offers a feel of a village life in the heart of London.
Originally a bakery ( you can still dine in the old oven area) and dating back to 1835, it has continually offered a good honest selection of beer and food in plentiful portions!
The Hand in Hand is easily accessible from Wimbledon, Raynes Park Station, or a short bus ride from Putney.
What We Offer Our Team Members
- Access to our Career Pathway, Apprenticeships and training and development courses
- Free Meals
- Weekly pay
- 28 days holiday per year
- 20% discount in all Young’s pubs and30% discount on overnight stays in our Pubs with Rooms
- Share Save Scheme
- Company Pension Scheme
What we look for in a Team Member
As the successful member of our team you will have a passion to deliver exceptional customer service every time, with a friendly outgoing personality and desire to work as part of a team.
You’ll get lots of training, learn about all our products & have a good time along the way.
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Team Member employer: Hand in Hand
Join the Hand in Hand, a historic pub with a vibrant atmosphere located on the edge of Wimbledon Common, where you'll be part of a newly refurbished team dedicated to exceptional customer service and great food. We offer a supportive work culture with access to career pathways, training opportunities, and generous benefits including free meals, weekly pay, and discounts across our pubs, making it an ideal place for those seeking meaningful employment in a welcoming environment.
StudySmarter Expert Advice🤫
We think this is how you could land Team Member
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Hand in Hand. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Hand in Hand
Don't be shy about reaching out to Hand in Hand directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Team Member
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Hand in Hand and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Hand in Hand
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
