Location: Stafford, Staffordshire
Salary: £28,000 per annum
Job Type: Full Time, Fixed Term Contract (12 Months)
About The Role
Safer Hand Solutions are working in partnership with a well-established organisation based in Stafford to recruit a Quality & Complaints Officer.
Key Responsibilities
- Manage and investigate customer complaints.
- Draft and issue complaint responses.
- Monitor complaint trends and identify improvements.
- Conduct quality reviews and audits.
- Support Subject Access Requests.
Skills & Experience Required
- Experience in complaints handling, quality assurance or compliance.
- Excellent communication skills.
- High attention to detail.
- Strong organisational skills.
- Good IT skills.
What's on Offer?
- Salary of £28,000 per annum.
- Training and development.
- Company pension scheme.
- 25 days holiday plus bank holidays.
#J-18808-Ljbffr
Quality & Complaints Advisor in Stone employer: HAND Enterprise Solutions LTD.
Safer Hand Solutions is an excellent employer, offering a supportive and friendly working environment in Stoke-on-Trent. As a Payroll Administrator, you will have the opportunity to contribute to a growing business while gaining valuable experience alongside HR and Finance professionals. With competitive pay and the potential for permanent placement, this role is perfect for those seeking meaningful and rewarding employment.
Contact Details:
HAND Enterprise Solutions LTD. Recruitment Team
