At a Glance
- Tasks: Lead a dynamic team to deliver exceptional customer experiences in a vibrant pub environment.
- Company: The Hand and Spear, an iconic British gastro pub with a rich history.
- Benefits: Career development opportunities, free meals, 28 days holiday, and generous discounts.
- Other info: Exciting growth potential with internal promotions and ongoing training.
- Why this job: Join a fun team and shape the future of a beloved local landmark.
- Qualifications: Experience in hospitality and a passion for outstanding customer service.
The predicted salary is between 30000 - 40000 £ per year.
The Hand and Spear is going through an exciting change. Under new leadership, this fantastic business is looking to progress to the next level with a great focus on standards, service and quality. There is a need for enthusiasm, perfect hospitality and the shaping of what is already an engaged team to create a wonderful customer experience.
Do you have the leadership skills to join in with the change that is taking place? The ability to lead from the front and consistently deliver what is needed to be number one in the area. The Hand and Spear is an iconic landmark with a fascinating history behind it. Located next to the train station in Weybridge, we have a beautiful boutique hotel, several rooms for both dining and special events, and a large bar with several areas outside, both covered and uncovered. We are a British gastro pub offering fresh seasonal food, real ales, premium wines and lovely cocktails. We are looking for great people to join our fun and friendly team - so if this sounds like something you’d enjoy, we’d love to hear from you.
What We Offer Our Deputy Managers:
- Development towards General Manager - the majority of our GM appointments are internal
- Access to our Career Pathway, Apprenticeships and training and development courses
- Free Meals
- 28 days holiday per year
- 20% discount in all Young’s Pubs and 30% discount on overnight stays in our Pubs with Rooms
- Share Save Scheme
- Company Pension Scheme
What we look for in a Deputy Manager:
We are looking for a motivated & experienced Deputy Manager to join and assist leading our team in our stylish, food-focused pub and hotel. As the successful Deputy Manager, you will have a genuine passion for exceptional customer service and a pro-active approach to team management. You will be enthusiastic & driven to continue the success of our pub and play a pivotal part in training our team to ensure they have the knowledge needed to delight our customers. You will also be someone who is committed to their career in hospitality and we can offer ongoing development to support you as you grow and succeed with us.
Deputy Manager in Weybridge employer: Hand and Spear
Hand and Spear in Weybridge is an excellent employer that prioritises exceptional service and quality in a vibrant gastro pub environment. With a strong focus on employee development, you will have the opportunity to grow within a dynamic management team while enjoying benefits such as discounts, free meals, and a company pension scheme. Our supportive work culture fosters a genuine passion for hospitality, making it a rewarding place to build your career.
StudySmarter Expert Advice🤫
We think this is how you could land Deputy Manager in Weybridge
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on The Hand and Spear. Understand their values and what makes them tick. This way, you can show how your leadership style aligns with their vision for exceptional customer service.
✨Tip Number 2
Practice your hospitality skills! Think of examples from your past experiences where you’ve gone above and beyond for customers. Be ready to share these stories during your interview to demonstrate your passion for creating a wonderful customer experience.
✨Tip Number 3
Show your enthusiasm! When you walk into that interview, let your excitement for the role shine through. Talk about why you want to be part of the change at The Hand and Spear and how you can contribute to making it number one in the area.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you note expressing your appreciation for the opportunity. It’s a great way to reinforce your interest in the position and keep you top of mind as they make their decision.
We think you need these skills to ace Deputy Manager in Weybridge
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your enthusiasm for the hospitality industry shine through. We want to see that you genuinely care about providing exceptional customer service and creating memorable experiences for guests.
Highlight Your Leadership Skills:As a Deputy Manager, you'll be leading a team, so make sure to showcase your leadership experience in your application. Share examples of how you've motivated and developed teams in the past, and how you plan to do the same with us at The Hand and Spear.
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the specific qualities and skills we’re looking for. Mention our focus on standards, service, and quality to show you understand what we value.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our fantastic team!
How to prepare for a job interview at Hand and Spear
✨Show Your Passion for Hospitality
Make sure to express your genuine enthusiasm for the hospitality industry during the interview. Share specific examples of how you've gone above and beyond to create exceptional customer experiences in your previous roles.
✨Demonstrate Leadership Skills
Prepare to discuss your leadership style and how you motivate and manage a team. Think of instances where you've successfully led a team through challenges or changes, as this aligns perfectly with the exciting transformation happening at The Hand and Spear.
✨Know the Venue Inside Out
Familiarise yourself with The Hand and Spear's history, offerings, and unique features. Being able to discuss the pub's menu, events, and atmosphere will show that you're genuinely interested and ready to contribute to its success.
✨Ask Thoughtful Questions
Prepare some insightful questions about the pub's vision and future plans. This not only shows your interest but also gives you a chance to understand how you can fit into their goals and help elevate the customer experience.
