At a Glance
- Tasks: Ensure guest safety, manage late check-ins, and prepare for breakfast service.
- Company: Join The Hand and Spear, a historic gastro pub with a vibrant atmosphere.
- Benefits: Enjoy free meals, weekly pay, 28 days holiday, and discounts at Young’s venues.
- Other info: Opportunities for career growth through training and apprenticeships available.
- Why this job: Be part of a fun team in a lively environment while developing your skills.
- Qualifications: Passion for customer service, excellent communication, and attention to detail required.
The predicted salary is between 20000 - 28000 £ per year.
Night Porter
The Hand and Spear is an iconic landmark with a fascinating history behind it. Located next to the train station in Weybridge we have a beautiful boutique hotel, several rooms for both dining and special events and a large bar and several areas outside both covered and uncovered. We are a British gastro pub offering fresh seasonal food, real ales, premium wines and lovely cocktails.
We are looking for great people to join our fun and friendly team- so if this sounds like something you'd enjoy we'd love to hear from you.
What We Offer Our Night Porters:
- Access to our Career Pathway, Apprenticeships and training and development courses
- Weekly pay
- 28 days holiday per year
- 20% discount in all Young's Pubs and 30% discount on overnight stays in our Pubs with Rooms
- Share Save Scheme
- Company Pension Scheme
What we look for in a Night Porter:
As the successful Night Porter you will have a passion to deliver exceptional customer service every time, with a friendly outgoing personality, be self-motivated and willing to work alone at times. You will have experience working in a similar environment, have excellent communication skills and an impeccable eye for detail.
Our Night Porters play an important role in ensuring the safety of our guests and the security of our pub and hotel throughout the night. You will be responsible for dealing with any guest requests, greeting and checking in late arrivals and maintaining room standards. As Night Porter you will also set up for breakfast service and carry out any health and safety checks and audits as necessary.
Night Porter in Weybridge employer: Hand and Spear
The Hand and Spear is an exceptional employer, offering a vibrant work culture where team members are valued and encouraged to grow through our Career Pathway and training opportunities. Located in the heart of Weybridge, our boutique hotel and gastro pub provide a unique environment that fosters camaraderie among staff, complemented by benefits such as free meals, weekly pay, and generous discounts across all Young’s establishments.
StudySmarter Expert Advice🤫
We think this is how you could land Night Porter in Weybridge
✨Tip Number 1
Familiarise yourself with The Hand and Spear's history and offerings. Knowing the unique aspects of the pub and hotel will help you engage in meaningful conversations during your interview, showcasing your genuine interest in the role.
✨Tip Number 2
Highlight your customer service experience in similar environments. Be prepared to share specific examples of how you've gone above and beyond for guests, as this is crucial for a Night Porter role.
✨Tip Number 3
Demonstrate your ability to work independently. Since the role requires self-motivation, think of instances where you've successfully managed tasks on your own, especially during night shifts or quiet periods.
✨Tip Number 4
Prepare questions about the team culture and training opportunities. Showing that you're eager to grow within the company and contribute positively to the team can set you apart from other candidates.
We think you need these skills to ace Night Porter in Weybridge
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in hospitality or similar roles. Emphasise any customer service skills and your ability to work independently, as these are key for the Night Porter position.
Craft a Compelling Cover Letter:Write a cover letter that showcases your passion for delivering exceptional customer service. Mention why you are interested in working at The Hand and Spear and how your personality aligns with their fun and friendly team culture.
Highlight Relevant Skills:In your application, be sure to mention specific skills that relate to the job description, such as communication skills, attention to detail, and experience with health and safety checks. This will demonstrate that you understand the role's requirements.
Proofread Your Application:Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the Night Porter role.
How to prepare for a job interview at Hand and Spear
✨Show Your Customer Service Skills
As a Night Porter, exceptional customer service is key. Be prepared to share examples of how you've gone above and beyond for guests in previous roles. This will demonstrate your passion for delivering great service.
✨Highlight Your Attention to Detail
The role requires an impeccable eye for detail. During the interview, mention specific instances where your attention to detail made a difference, whether in maintaining standards or ensuring guest satisfaction.
✨Demonstrate Your Ability to Work Independently
Since the job may require you to work alone at times, it's important to convey your self-motivation and ability to manage tasks independently. Share experiences that showcase your reliability and initiative.
✨Familiarise Yourself with Health and Safety Protocols
Understanding health and safety checks is crucial for this position. Brush up on relevant protocols and be ready to discuss how you would implement them in your role as a Night Porter.
