At a Glance
- Tasks: Lead a dynamic restaurant team, ensuring exceptional guest service and operational excellence.
- Company: Join a vibrant restaurant group known for its eclectic food and welcoming atmosphere.
- Benefits: Enjoy PTO, insurance, food discounts, 401(k), and bonus opportunities.
- Other info: Dynamic role with opportunities for mentorship and professional growth.
- Why this job: Be part of a creative culinary environment where your leadership makes a real impact.
- Qualifications: 1+ years in management at a high-volume restaurant; strong organisational and communication skills.
The predicted salary is between 35000 - 45000 £ per year.
Benefits:
- PTO
- Insurance
- Food and Beverage Discounts at all locations
- Bereavement
- 401(k)
Join Our Team! The Winchester, Hancock, Donkey Taqueria, and All In Catering make up this dynamic restaurant group. All are conveniently located in the Uptown neighborhood on Wealthy Street. Food brings us together. Hospitality keeps us around. Authenticity and eclectic food and beverage innovation sets us apart. Our unique taste is paired with unparalleled customer service and a welcoming atmosphere.
The Restaurant Manager will have oversight of all store operations for their concept of All In Hospitality Group. They will work directly with the General Manager to ensure concept success, profitability, guest relations, culture, food and beverage development, education, coaching and mentorship.
Areas of Focus:
- Ensuring raving fan guest service at all times
- Hiring and training of hourly staff
- Focused on in-store food/pour costs, inventory, and waste management
- Menu development alongside current in-house leadership
- Mentorship and development with current in-house leadership and hourly staff
- Leading 1-1’s
- Action plans for goal achievements
- Ensuring safety practices and handbook standards are being followed
- Working to maximize profitability
- Reviewing store inventory and variances
- Reviewing P&Ls and cost-effectiveness
- Reviewing and controlling labor costs
- Creating and promoting healthy workplace culture and teamwork towards a communitive goal
- Ensuring efficiencies along facility layouts and in-house assets
- Developing and executing sales-driving opportunities
- Running shifts daily to ensure guest service standards and efficient operations
Requirements:
- Minimum of 1 year current, salaried management experience in a high-volume restaurant/bar
- Strong organizational skills to manage the needs of the restaurant
- Detail oriented
- Must be, or willing to be ServSafe compliant
- Communication skills to inspire and motivate consistency and excellence
- Strong belief in a professional and ethical approach to leading, motivating, and developing staff
Reports to: General Manager. Pay: Salary + Bonus Opportunities. Hours: 45-47 hours/week.
Multi-Concept Restaurant Manager: Lead Service & Growth in Winchester employer: Hancock Grand Rapids
Join a vibrant team at All In Hospitality Group, where we prioritise authentic food experiences and exceptional service in the heart of Uptown. With benefits like PTO, insurance, and food discounts, we foster a supportive work culture that encourages personal growth and mentorship. As a Multi-Concept Restaurant Manager, you'll play a pivotal role in shaping our dynamic environment while enjoying opportunities for professional development and a collaborative atmosphere.
StudySmarter Expert Advice🤫
We think this is how you could land Multi-Concept Restaurant Manager: Lead Service & Growth in Winchester
✨Tip Number 1
Network like a pro! Reach out to your connections in the restaurant industry, attend local events, and don’t be shy about letting people know you’re on the hunt for a Multi-Concept Restaurant Manager role. You never know who might have the inside scoop on an opportunity!
✨Tip Number 2
Show off your personality! When you get that interview, let your passion for food and hospitality shine through. Share your experiences and how you’ve created raving fan guest service in the past. Authenticity is key, so be yourself!
✨Tip Number 3
Prepare for situational questions! Think about how you would handle challenges like managing food costs or developing your team. We want to see your problem-solving skills in action, so come ready with examples that highlight your leadership style.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our dynamic restaurant group. Let’s make great things happen together!
We think you need these skills to ace Multi-Concept Restaurant Manager: Lead Service & Growth in Winchester
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for food and hospitality shine through. We want to see how you connect with our mission of bringing people together through great service and innovative cuisine.
Tailor Your Experience:Make sure to highlight your relevant management experience in high-volume settings. We’re looking for someone who can handle the hustle and bustle, so share specific examples of how you've led teams and improved guest experiences.
Be Authentic:We value authenticity, so don’t be afraid to let your personality come through in your application. Share your unique approach to leadership and how you foster a positive workplace culture—this is what sets us apart!
Apply Through Our Website:To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to see your enthusiasm and fit for the role right from the start!
How to prepare for a job interview at Hancock Grand Rapids
✨Know Your Concepts
Familiarise yourself with the unique offerings of The Winchester, Hancock, Donkey Taqueria, and All In Catering. Understand their menus, service styles, and what sets them apart in the hospitality scene. This knowledge will help you demonstrate your passion for the brand and how you can contribute to its success.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in high-volume settings. Highlight your experience in hiring, training, and mentoring staff. Be ready to discuss specific strategies you've used to create a positive workplace culture and how you’ve driven team performance towards common goals.
✨Be Numbers Savvy
Brush up on your understanding of P&Ls, inventory management, and cost control. Be prepared to discuss how you've maximised profitability in previous roles. Showing that you can manage food and labour costs effectively will demonstrate your ability to contribute to the restaurant's financial success.
✨Emphasise Guest Service Excellence
Prepare to talk about your approach to ensuring exceptional guest experiences. Share specific instances where you turned a negative situation into a positive one or how you trained your team to deliver 'raving fan' service. This will show your commitment to maintaining high service standards.
