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- Tasks: Welcome visitors, provide exceptional service, and assist with gallery exhibitions.
- Company: Join Newcastle's leading art gallery with a passion for contemporary art.
- Benefits: Enjoy a company pension, discounts on artwork, and private health insurance.
- Why this job: Immerse yourself in the art world and build lasting relationships with clients.
- Qualifications: Experience in customer service, a passion for art, and strong communication skills.
- Other info: Dynamic work environment with opportunities to grow your own art collection.
The predicted salary is between 24000 - 36000 £ per year.
Hancock Gallery is Newcastle’s leading internationally focussed art gallery. Based in Newcastle upon Tyne, but active within an international art market, we invite our clients to share our passion for art and to be part of a rewarding personal experience when purchasing and investing in art. Working with both emerging and established artists, we provide expert advice on 20th Century Masters and art investment. Our gallery offers an extensive range of contemporary artwork from the UK and beyond, including original oil paintings, collectable limited editions, and sculpture.
We are currently seeking a Gallery Assistant to join our dedicated team and assist in all aspects of running a privately owned gallery with a program of exhibitions. This front of house role is wide ranging and requires an individual with exceptional customer service skills to deliver engaging, passionate and informative visitor experiences. You will be joining a successful and established company that has expansion and growth high on the agenda. We provide platforms to support our team members in various ways, including a dynamic, fun, and inspirational work environment. There are also opportunities for our team members to invest in the very artwork they sell and build their own art collection, as well as a private pension scheme and comprehensive health cover.
Responsibilities:
- Proactively welcome visitors to the gallery and provide an elite yet personable service.
- Develop relationships with our clients and share your passion for our exclusive collections.
- Use your personality, knowledge and engaging communication to develop loyalty with clients and build long-term relationships for the Gallery.
- Keep a keen interest of artist facts and art world knowledge so that you can confidently and fluently talk to clients about our collections.
- Assist with planning and organising exclusive artist previews and Gallery exhibitions.
- Recording sales on our systems, and sorting, packing, and shipping artwork.
- Support the team to maintain the highest standards of housekeeping and retail standards within the Gallery.
- Be familiar with selling systems, cash, and credit procedures.
- Follow all stock management procedures.
Requirements:
- Experience of working in a visitor facing role with exceptional communication skills.
- A passion, knowledge, and interest in Art.
- An excellent, hardworking, and friendly team player who is willing to take on a variety of tasks.
- Experience in a sales environment.
- Confidence in public speaking and gallery tours.
- A highly self-motivated, organised, flexible and pragmatic approach.
- A knowledge of the local area, the collections, and exhibitions.
- You will be able to carry out artwork installations and displays across all floors of our Georgian townhouse.
- This role is full time, working 5 days over a 7-day working pattern. Flexibility is required to support artist preview events and exhibitions.
- A driving license for home consultations is desirable.
Benefits:
- Company pension
- Discount on artwork
- On-site parking
- Private dental insurance
- Private medical insurance
Schedule: Full time
Location: Newcastle upon Tyne (required)
Work Location: In person / gallery based
Gallery Assistant in Newcastle upon Tyne employer: Hancock Gallery
Contact Detail:
Hancock Gallery Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Gallery Assistant in Newcastle upon Tyne
✨Tip Number 1
Get to know the gallery inside out! Familiarise yourself with the current exhibitions and artists. When you walk in for that interview, being able to chat confidently about the art on display will show your passion and commitment.
✨Tip Number 2
Network like a pro! Attend local art events or exhibitions to meet people in the industry. Building relationships can lead to opportunities, and who knows, you might even bump into someone from Hancock Gallery!
✨Tip Number 3
Show off your customer service skills! Think of examples from your past roles where you’ve gone above and beyond for a customer. This is key for a Gallery Assistant role, so be ready to share those stories during your chat.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team at Hancock Gallery.
We think you need these skills to ace Gallery Assistant in Newcastle upon Tyne
Some tips for your application 🫡
Show Your Passion for Art: When writing your application, let your love for art shine through! Share any experiences or knowledge you have about contemporary artwork and artists. We want to see that you’re genuinely excited about the role and the art world.
Tailor Your Application: Make sure to customise your CV and cover letter for this specific role. Highlight your customer service skills and any relevant experience in visitor-facing roles. We appreciate when applicants take the time to connect their background with what we do at Hancock Gallery.
Be Personable and Engaging: Your written application should reflect the friendly and engaging personality we’re looking for. Use a conversational tone and don’t be afraid to let your unique voice come through. We want to get a sense of who you are beyond just your qualifications!
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Hancock Gallery!
How to prepare for a job interview at Hancock Gallery
✨Know Your Art
Brush up on your knowledge of contemporary art and the artists featured in the gallery. Being able to discuss their work confidently will impress the interviewers and show your genuine passion for art.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Highlight how you engaged with clients and created memorable experiences, as this role heavily relies on building relationships.
✨Be Ready for Practical Scenarios
Expect questions that may involve real-life scenarios, such as how you would handle a difficult customer or organise an exhibition. Think through your responses and be ready to demonstrate your problem-solving skills.
✨Express Your Team Spirit
This role requires a friendly team player, so be sure to convey your ability to work well with others. Share stories that illustrate your collaborative spirit and willingness to take on various tasks to support the team.