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For Companies At a Glance
- Tasks: Deliver exceptional service and create memorable dining experiences for guests.
- Company: Join Marriott Hotels, a global leader in hospitality with a legacy of excellence.
- Benefits: Enjoy discounts, learning opportunities, recognition programs, and free gym access.
- Why this job: Be part of a supportive team that values your voice and personal growth.
- Qualifications: No prior experience required; just bring your passion for great service!
- Other info: Flexible hours perfect for students and a chance to work in a beautiful setting.
Job Description
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
With its fragrant walled gardens, stately Jacobean country house & 200 acres of Hertfordshire parkland, the historic Hanbury Manor Marriott Hotel & Country Club makes a lasting impression. Marriott International the world's largest hotel company with more than 500 global locations and 600,000 associates worldwide is redefining the art of hosting so that our guests can travel brilliantly. Combining old school, classic elegance and impressive grandeur with a contemporary, holistic approach, Hanbury Manor Marriott delivers premium choices, sophisticated style, and well-crafted experiences for the discerning.
Explore our very big world.
We are looking for a passionate Food & Beverage Service Expert to join our wonderful team at Hanbury Manor.
You deserve a career that fulfills your purpose. You deserve to dream without limits. Be a part of something bigger than yourself, join a team where everyone has a voice. Be inspired by what's possible and discover your own future. Begin your purpose, belong to a global community, and become the best version of you. At Marriott…Be you.
The impact you'll make.
Breakfast, lunch or dinner, the best meals aren't just made by our brilliant chefs. They're made even more memorable by the great service our guests enjoy. As one of our Food & Beverage Service Experts you'll make sure you know every dish on the menu, so you can make recommendations and answer any questions customers may have. You'll make sure their food and drinks are served quickly, efficiently and with a smile – and if there are any issues, you'll deal with them right away. Thanks to you, our guests will feel well-fed, happy and wanting to come back for more.
What you'll do
Our jobs aren't just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around, managing the menu, and taking a hands-on approach to work. Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts – to get it right for our guests and our business each and every time.
Perks you deserve.
You'll be supported in and out of the workplace through:
- Discounts on hotel rooms, gift shop items, food and beverage
- Learning and development opportunities
- Recognition programs
- Wellbeing programs
- Encouraging management
- Team-spirited colleagues
- Meals at work
- Uniform
- 20 days holiday increasing with service plus bank holidays.
- Free gym access
Come and join us today, and become part of the Marriott family.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
AMRT1_UKCT
Waiter/Waitress employer: Hanbury Manor Marriott Hotel & Country Club
Contact Detail:
Hanbury Manor Marriott Hotel & Country Club Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Waiter/Waitress
✨Tip Number 1
Familiarize yourself with the menu and the unique offerings of Hanbury Manor. Knowing the dishes inside out will help you make personalized recommendations to guests, enhancing their dining experience.
✨Tip Number 2
Practice your communication skills! Being able to interact warmly and effectively with guests is crucial in hospitality. Consider role-playing scenarios with friends or family to build your confidence.
✨Tip Number 3
Show your passion for hospitality by researching Marriott's values and mission. Understanding their commitment to 'Wonderful Hospitality. Always.' will help you align your approach during the interview.
✨Tip Number 4
Be prepared to discuss how you handle difficult situations. Think of examples from past experiences where you resolved issues quickly and efficiently, as this is key to ensuring guest satisfaction.
We think you need these skills to ace Waiter/Waitress
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Marriott Hotels is looking for in a Food & Beverage Service Expert. Highlight your relevant experience and skills that align with their expectations.
Craft a Tailored CV: Create a CV that emphasizes your experience in hospitality, customer service, and food and beverage knowledge. Use keywords from the job description to make your application stand out.
Write a Compelling Cover Letter: In your cover letter, express your passion for hospitality and your desire to contribute to the Marriott team. Share specific examples of how you've provided excellent service in previous roles.
Proofread Your Application: Before submitting, double-check your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Hanbury Manor Marriott Hotel & Country Club
✨Know the Menu Inside Out
Make sure you familiarize yourself with the menu before the interview. Being able to discuss dishes, ingredients, and make recommendations will show your passion for food and beverage service.
✨Demonstrate Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Highlight situations where you went above and beyond to ensure a guest's satisfaction, as this aligns with Marriott's commitment to 'Wonderful Hospitality. Always.'
✨Show Enthusiasm for Teamwork
Marriott values a team-spirited environment. Be ready to discuss how you work well with others and contribute to a positive team dynamic. Share experiences that showcase your ability to collaborate effectively.
✨Dress Professionally and Be Presentable
First impressions matter! Dress appropriately for the interview and ensure your personal appearance is neat and professional. This reflects your understanding of the hospitality industry's standards.
