Guest Experience/Reception Supervisor Apply now

Guest Experience/Reception Supervisor

Ware Full-Time 28800 - 43200 ÂŁ / year (est.) No home office possible
Apply now
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At a Glance

  • Tasks: Lead the guest experience team and ensure exceptional service at our hotel.
  • Company: Join Marriott Hotels, a global leader in hospitality known for innovation and comfort.
  • Benefits: Enjoy competitive pay, flexible hours, and opportunities for career growth.
  • Why this job: Be part of a legacy that values heartfelt service and creates memorable experiences.
  • Qualifications: Previous experience in hospitality or customer service is preferred.
  • Other info: This role offers a chance to work in a dynamic environment with a supportive team.

The predicted salary is between 28800 - 43200 ÂŁ per year.

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymou…TLNT1_UKCT

Guest Experience/Reception Supervisor employer: Hanbury Manor Marriott Hotel & Country Club

Marriott Hotels is an exceptional employer that champions a culture of innovation and heartfelt service, making it a perfect fit for those passionate about hospitality. With comprehensive employee growth opportunities, competitive benefits, and a supportive work environment, you will thrive in your role as Guest Experience/Reception Supervisor. Join us in creating memorable experiences for our guests while being part of a globally recognized brand that values your contributions and fosters your professional development.
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Contact Detail:

Hanbury Manor Marriott Hotel & Country Club Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Guest Experience/Reception Supervisor

✨Tip Number 1

Familiarize yourself with Marriott's core values and service philosophy. Understanding their commitment to 'Wonderful Hospitality' will help you align your approach during the interview.

✨Tip Number 2

Showcase your experience in customer service and hospitality. Be ready to share specific examples of how you've gone above and beyond to enhance guest experiences in previous roles.

✨Tip Number 3

Research the latest trends in the hospitality industry. Being knowledgeable about innovations and changes can demonstrate your passion for the field and your proactive approach to guest experience.

✨Tip Number 4

Prepare thoughtful questions to ask during your interview. This shows your genuine interest in the role and helps you understand how you can contribute to Marriott's legacy of hospitality.

We think you need these skills to ace Guest Experience/Reception Supervisor

Customer Service Excellence
Leadership Skills
Communication Skills
Problem-Solving Skills
Attention to Detail
Multitasking Abilities
Conflict Resolution
Team Management
Time Management
Adaptability
Sales Skills
Knowledge of Hospitality Industry Standards
Guest Relationship Management
Training and Development

Some tips for your application 🫡

Understand the Company Culture: Familiarize yourself with Marriott Hotels' values and mission. Highlight how your personal values align with their commitment to 'Wonderful Hospitality. Always.' in your application.

Tailor Your CV: Customize your CV to emphasize relevant experience in guest services and hospitality. Use keywords from the job description to demonstrate that you meet the qualifications they are looking for.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your ability to deliver exceptional guest experiences. Share specific examples of how you've gone above and beyond in previous roles.

Proofread Your Application: Before submitting, carefully proofread your application materials. Ensure there are no spelling or grammatical errors, as attention to detail is crucial in the hospitality industry.

How to prepare for a job interview at Hanbury Manor Marriott Hotel & Country Club

✨Understand the Marriott Brand

Familiarize yourself with Marriott's values and mission. Be prepared to discuss how you can embody their commitment to 'Wonderful Hospitality' in your role.

✨Showcase Your Customer Service Skills

Prepare examples from your past experiences that highlight your ability to provide exceptional service. Think of specific situations where you went above and beyond for a guest.

✨Demonstrate Leadership Qualities

As a supervisor, you'll need to lead by example. Share instances where you've successfully managed a team or resolved conflicts, showcasing your leadership style.

✨Ask Thoughtful Questions

Prepare questions that show your interest in the role and the company. Inquire about their approach to guest experience and how they innovate in hospitality.

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