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For Companies At a Glance
- Tasks: Lead a team to deliver exceptional service and ensure guest satisfaction.
- Company: Join Marriott Hotels, a global leader in hospitality known for its commitment to excellence.
- Benefits: Enjoy competitive salary, discounts on food, golf, spa, and more perks like free meals and uniform.
- Why this job: Be part of a supportive team culture that values your growth and offers worldwide career opportunities.
- Qualifications: 2 years of experience, good communication skills, and a high school diploma are essential.
- Other info: Flexible hours and fun team events like BBQs and Christmas lunches await you!
The predicted salary is between 24000 - 36000 £ per year.
Job Description
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Hanbury Manor Marriott Hotel and Country Club is a Jacobean-style manor house set in 200 acres of beautiful countryside in Ware Hertfordshire. Wood-panelled libraries and cozy fireplaces coexist with modern amenities, renovated event spaces and discerning service.
Marriott International has long believed in the power of our associates to shape our future. And now, part of that exciting future could be yours.
CANDIDATE PROFILE
Experience:
- 2 Years related work experience
- Previous supervisory experience desirable
Skills and Knowledge
- Good Communication skills (verbal, listening, writing)
- Pro-active and reliable
- Able to work within a team
- Attention to detail
- Organised & methodical
- Flexible & adaptable
- Ability to listen and act on feedback
- Ability to guide, coach & mentor team members
Education or Certification
- Good level of English essential
- High School Diploma or equivalent
The primary focus of the role is to ensure associates are working together as a team to ensure optimum service and that guest needs are met.
Key duties include:
- Inspect grooming and attire of staff and ensure Marriott standards are met.
- Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc.
- Inspect storage areas for organization and cleanliness.
- Complete scheduled inventories and stock and requisition necessary supplies.
- Monitor dining rooms for seating availability, service, safety, and wellbeing of guests.
Other duties include:
- Ensure that employees are trained on company core values, job roles, responsibilities, and technical and service aspects of the job.
- Ensure employee compliance with company standards and policies and external regulations.
- Assist management in establishing and communicating goals, performance expectations, timetables and deadlines for shift or departmental operations to employees and ensure that they are understood.
- Coordinate tasks and work with other departments to ensure that the department runs efficiently.
- Collaborate with management to develop and carry-out ideas and procedures and set goals to continuously improve department performance around guest and employee satisfaction scores.
- Coach and develop employees (e.g., create expectations for continual improvement, provide challenging tasks and assignments, hold development discussions, and construct and execute development plans).
- Serve as employees' first point of contact as part of the Guarantee of Fair Treatment/Open Door Policy process.
WHAT WE CAN OFFER YOU
- Competitive Salary + 20 days holiday (pro rata) including bank holidays increasing after each year of service
- 50% discount on Food & Beverage
- 30% discount on Golf & Spa retail products
- Access to Leisure Club
- Length of service rewards and invitations to afternoon teas
- Monthly/yearly recognition schemes
- Training both internally and externally
- Worldwide career opportunities within Marriott hotels
- Discounted associate room rates for you & friends and family
- Professional learning and development opportunities
- Free meals on duty and free uniform
- Free car parking
- Christmas lunches, Summer BBQ's and Easter celebrations
- Play Golf for free and preferential rates for family & friends
- Pension scheme
- Cycle to work scheme
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
AMRT1_UKCT
Food & Beverage Team Leader employer: Hanbury Manor Marriott Hotel & Country Club
Contact Detail:
Hanbury Manor Marriott Hotel & Country Club Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food & Beverage Team Leader
✨Tip Number 1
Familiarize yourself with Marriott's core values and service standards. Understanding their commitment to 'Wonderful Hospitality' will help you align your approach during the interview process.
✨Tip Number 2
Highlight your previous supervisory experience and any specific examples of how you've successfully led a team in a fast-paced environment. This will demonstrate your capability to manage and mentor staff effectively.
✨Tip Number 3
Prepare to discuss how you handle feedback and adapt to changes. Being flexible and open to improvement is crucial in the hospitality industry, and showcasing this trait can set you apart.
✨Tip Number 4
Research the Hanbury Manor Marriott Hotel and Country Club specifically. Knowing about its unique features and offerings will allow you to speak more passionately about why you want to work there.
We think you need these skills to ace Food & Beverage Team Leader
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Food & Beverage Team Leader position. Understand the key responsibilities and required skills, such as communication, organization, and teamwork.
Tailor Your CV: Customize your CV to highlight relevant experience and skills that align with the job requirements. Emphasize any supervisory roles you've held and your ability to work within a team.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for hospitality and your understanding of Marriott's values. Mention specific experiences that demonstrate your ability to lead and mentor a team effectively.
Showcase Your Communication Skills: Since good communication is essential for this role, ensure that your application materials are well-written and free of errors. Use clear and concise language to convey your thoughts.
How to prepare for a job interview at Hanbury Manor Marriott Hotel & Country Club
✨Showcase Your Communication Skills
Since good communication is key in hospitality, be prepared to demonstrate your verbal and listening skills. Share examples of how you've effectively communicated with team members and guests in previous roles.
✨Emphasize Teamwork and Leadership
Highlight your experience in leading teams and working collaboratively. Discuss specific instances where you guided or mentored team members, showcasing your ability to foster a positive work environment.
✨Demonstrate Attention to Detail
Marriott values attention to detail, so be ready to discuss how you ensure high standards in service and operations. Provide examples of how you've maintained cleanliness and organization in previous positions.
✨Be Adaptable and Proactive
The hospitality industry can be unpredictable, so illustrate your flexibility and proactive approach. Share experiences where you successfully adapted to changes or challenges while maintaining excellent service.
