At a Glance
- Tasks: Deliver exceptional service and create memorable dining experiences for guests.
- Company: Join Marriott Hotels, a global leader in hospitality with a legacy of excellence.
- Benefits: Enjoy discounts, learning opportunities, recognition programs, free gym access, and 20+ days holiday.
- Why this job: Be part of a supportive team that values your voice and helps you grow.
- Qualifications: No prior experience required; just bring your passion for service and a positive attitude.
- Other info: Join a diverse workforce committed to inclusivity and personal development.
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. With its fragrant walled gardens, stately Jacobean country house & 200 acres of Hertfordshire parkland, the historic Hanbury Manor Marriott Hotel & Country Club makes a lasting impression. Marriott International the world’s largest hotel company with more than 500 global locations and 600,000 associates worldwide is redefining the art of hosting so that our guests can travel brilliantly. Combining old school, classic elegance and impressive grandeur with a contemporary, holistic approach, Hanbury Manor Marriott delivers premium choices, sophisticated style, and well-crafted experiences for the discerning. Explore our very big world. We are looking for a passionate Food & Beverage Service Expert to join our wonderful team at Hanbury Manor. You deserve a career that fulfills your purpose. You deserve to dream without limits. Be a part of something bigger than yourself, join a team where everyone has a voice. Be inspired by what’s possible and discover your own future. Begin your purpose, belong to a global community, and become the best version of you. At Marriott…Be you. The impact you’ll make. Breakfast, lunch or dinner, the best meals aren’t just made by our brilliant chefs. They’re made even more memorable by the great service our guests enjoy. As one of our Food & Beverage Service Experts you’ll make sure you know every dish on the menu, so you can make recommendations and answer any questions customers may have. You’ll make sure their food and drinks are served quickly, efficiently and with a smile – and if there are any issues, you’ll deal with them right away. Thanks to you, our guests will feel well-fed, happy and wanting to come back for more. What you’ll do Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience. No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around, managing the menu, and taking a hands-on approach to work. Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts – to get it right for our guests and our business each and every time. Perks you deserve. You’ll be supported in and out of the workplace through: Discounts on hotel rooms, gift shop items, food and beverage Learning and development opportunities Recognition programs Wellbeing programs Encouraging management Team-spirited colleagues Meals at work Uniform 20 days holiday increasing with service plus bank holidays. Free gym access Come and join us today, and become part of the Marriott family. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. AMRT1_UKCT
F&B Service Expert/ Waiter/ Waitress employer: Hanbury Manor Marriott Hotel & Country Club
Contact Detail:
Hanbury Manor Marriott Hotel & Country Club Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land F&B Service Expert/ Waiter/ Waitress
✨Tip Number 1
Familiarize yourself with the menu and beverage offerings at Marriott Hotels. Knowing the dishes inside out will allow you to make personalized recommendations to guests, enhancing their dining experience.
✨Tip Number 2
Practice your communication skills! Being able to engage with guests in a friendly and professional manner is key. Think about how you can create memorable interactions that align with Marriott's commitment to 'Wonderful Hospitality. Always.'
✨Tip Number 3
Show your passion for hospitality during any interactions you have with the team or during interviews. Share experiences where you went above and beyond for guests, as this aligns with the values of Marriott Hotels.
✨Tip Number 4
Be prepared to demonstrate your ability to handle challenging situations. Think of examples where you resolved issues quickly and efficiently, as this is crucial for a Food & Beverage Service Expert role.
We think you need these skills to ace F&B Service Expert/ Waiter/ Waitress
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Food & Beverage Service Expert. Familiarize yourself with the key skills required, such as excellent communication, customer service, and knowledge of food and beverage.
Tailor Your CV: Customize your CV to highlight relevant experience in hospitality or food service. Emphasize any previous roles where you provided exceptional customer service or worked in a fast-paced environment.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for hospitality and your understanding of Marriott's commitment to 'Wonderful Hospitality. Always.' Share specific examples of how you've delivered great service in the past.
Showcase Your Personality: In your application, let your personality shine through. Marriott values team spirit and individuality, so express your enthusiasm for joining their global community and how you can contribute to their mission.
How to prepare for a job interview at Hanbury Manor Marriott Hotel & Country Club
✨Know the Menu Inside Out
Make sure you familiarize yourself with the entire menu, including ingredients and preparation methods. This will allow you to confidently answer any questions from guests and make personalized recommendations.
✨Showcase Your Passion for Hospitality
During the interview, express your enthusiasm for providing exceptional service. Share experiences where you went above and beyond for guests, as this aligns with Marriott's commitment to 'Wonderful Hospitality. Always.'
✨Demonstrate Problem-Solving Skills
Be prepared to discuss how you would handle difficult situations, such as a guest complaint or a mix-up with an order. Highlight your ability to stay calm under pressure and resolve issues quickly and effectively.
✨Emphasize Teamwork and Communication
Marriott values collaboration among its staff. Share examples of how you've worked well in a team setting and communicated effectively with colleagues to ensure a seamless dining experience for guests.