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- Tasks: Manage events from planning to execution, ensuring top-notch service and client satisfaction.
- Company: Join Marriott International, the world's largest hotel company with a legacy of excellence in hospitality.
- Benefits: Enjoy competitive salary, 28 days holiday, discounts, training, and wellness perks.
- Why this job: Be part of a dynamic team in a stunning location, creating memorable experiences for guests.
- Qualifications: 2-3 years in hotel event sales, strong communication skills, and a passion for customer service.
- Other info: Flexible hours with occasional weekends; join a diverse, inclusive workplace committed to your growth.
The predicted salary is between 28800 - 43200 £ per year.
With its fragrant walled gardens, stately Jacobean country house and 200 acres of Hertfordshire parkland, the historic Hanbury Manor Marriott Hotel & Country Club makes a lasting impression. Marriott International, the world's largest hotel company with more than 500 global locations and 600,000 associates worldwide, is redefining the art of hosting so that our guests can travel brilliantly.
This position is part of the Sales & Events team who are responsible for reactive group sales attached or not to events and conferences. By application of strong organisational, communication and interpersonal skills, this position is responsible for preparing all event documentation and co-ordinating with hotel departments and the customers to ensure consistent, high level service throughout pre-, during and post-event phases of all events, administration of contracts and inputting group bookings/rooming lists into Opera booking system.
The Events Manager must have impeccable attention to detail and exceptional organisational skills to be able to competently deliver all aspects of the role to the expected standard. The ability to multi-task, prioritise and use your initiative are key skills required for this role. This role will have direct client interaction and also admin work.
Key duties of the role include:- Effectively manage customer budgets to maximize revenue and meet customer needs to expand customer base for group/catering sales opportunities.
- Co-operate with other departments thereby ensuring a harmonious working environment and maximising efficiency.
- Have a full understanding of events strategy for the hotel and the products offered.
- Set up and maintain a total group processing system including diary and chase systems, deposit handling, follow up actions, and confirmed/provisional group filing.
- Occasional weekends and evenings are required.
- 2-3 years experience in a hotel event sales/planning position or relevant event experience.
- Experience with weddings and social events is desirable.
- Excellent command of the English language - both written & spoken.
- Strong analytical skills required as well as knowledge of Excel, PowerPoint, Word.
- Strong customer development and relationship management skills.
- Ability to persuade, lead, and confidently handle objections and resolve customer issues.
- Effective decision making skills.
- Manage, develop & nurture the team.
- Passion for Sales and understanding of processes; can effectively up-sell products and services; can bring a sale to closure.
- Energy, enthusiasm, and a 'can-do' attitude.
What is in it for you?
- Competitive Salary + 28 days holiday including bank holidays increasing to a maximum of 35 days with each year of service.
- Discount in our Cast Iron Grill restaurant/Vardons/Spa/Golf.
- Length of service rewards.
- Monthly/yearly recognition schemes.
- Extensive training both internally and externally.
- World-class career opportunities internationally within Marriott hotels tailored to your specific needs.
- Heavily discounted room rates for you & friends and family.
- Professional learning and development opportunities.
- Complimentary meals on duty.
- Complimentary dry cleaning - we want you to look smart and well-groomed at all times.
- Complimentary use of Gym - because your well-being is important.
- Annual parties, Christmas lunches, Summer BBQ's and Easter celebrations.
- Pension scheme.
- Cycle to work scheme.
- Access to major high street discounts so you can treat your friends and family.
Come and join us today, and become part of the Marriott family. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of 'Wonderful Hospitality. Always.' by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Events Manager Maternity Cover employer: Hanbury Manor Marriott Hotel & Country Club
Contact Detail:
Hanbury Manor Marriott Hotel & Country Club Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Events Manager Maternity Cover
✨Tip Number 1
Familiarise yourself with the specific events and services offered by Hanbury Manor Marriott. Understanding their unique selling points will help you tailor your approach during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Network with current or former employees of Marriott International, especially those in event management roles. They can provide valuable insights into the company culture and expectations, which can give you an edge in your application process.
✨Tip Number 3
Prepare to discuss your experience with managing customer budgets and event logistics in detail. Be ready to share specific examples that highlight your organisational skills and ability to handle multiple tasks effectively.
✨Tip Number 4
Showcase your passion for sales and customer service during any interactions with the hiring team. Demonstrating a 'can-do' attitude and enthusiasm for the role can set you apart from other candidates.
We think you need these skills to ace Events Manager Maternity Cover
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in event management, particularly in hotel settings. Emphasise your organisational skills and any specific achievements related to managing events or customer relationships.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for event management and your understanding of the hospitality industry. Mention specific experiences that demonstrate your ability to handle multiple tasks and your attention to detail.
Highlight Relevant Skills: In your application, clearly outline your skills in communication, customer service, and budget management. Use examples from past roles to illustrate how you've successfully managed events and client interactions.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the Events Manager role.
How to prepare for a job interview at Hanbury Manor Marriott Hotel & Country Club
✨Showcase Your Organisational Skills
As an Events Manager, your ability to organise and manage multiple tasks is crucial. Prepare examples from your past experiences where you successfully coordinated events or managed budgets, highlighting your attention to detail and organisational prowess.
✨Demonstrate Strong Communication Abilities
Effective communication is key in this role. Be ready to discuss how you've handled client interactions, resolved issues, and collaborated with different departments. Use specific examples to illustrate your interpersonal skills.
✨Familiarise Yourself with the Hotel's Offerings
Research Hanbury Manor Marriott Hotel & Country Club and understand their event strategy and services. Being knowledgeable about their offerings will show your genuine interest in the position and help you answer questions more effectively.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and decision-making skills. Think of scenarios where you had to handle objections or resolve conflicts during events, and be prepared to explain your thought process and outcomes.
