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- Tasks: Assist in managing front office operations and ensure exceptional guest experiences.
- Company: Join Marriott Hotels, a global leader in hospitality known for its commitment to excellence.
- Benefits: Enjoy flexible working hours, employee discounts, and opportunities for career growth.
- Why this job: Be part of a dynamic team that values innovation and heartfelt service in a vibrant environment.
- Qualifications: No prior experience required; just bring your passion for hospitality and a positive attitude.
- Other info: Perfect for students looking to gain valuable experience in the hospitality industry.
The predicted salary is between 28800 - 43200 £ per year.
Job Description Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of Wonderful Hospitality. Always. by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that s synonymou… ZIPC1_UKCT
Assistant Front Office Manager employer: Hanbury Manor Marriott Hotel & Country Club
Contact Detail:
Hanbury Manor Marriott Hotel & Country Club Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Front Office Manager
✨Tip Number 1
Familiarise yourself with Marriott's core values and service philosophy. Understanding their commitment to 'Wonderful Hospitality' will help you align your responses during interviews and demonstrate that you're a great fit for their culture.
✨Tip Number 2
Network with current or former employees of Marriott Hotels. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying for the Assistant Front Office Manager position.
✨Tip Number 3
Prepare to discuss specific examples of how you've delivered exceptional customer service in previous roles. Marriott values heartfelt service, so showcasing your experience in this area will set you apart from other candidates.
✨Tip Number 4
Research the latest trends in the hospitality industry, especially those relevant to front office management. Being knowledgeable about current challenges and innovations will show your passion for the role and your readiness to contribute to Marriott's success.
We think you need these skills to ace Assistant Front Office Manager
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and expectations of an Assistant Front Office Manager at Marriott Hotels. Tailor your application to highlight relevant experience and skills.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your previous experience in hospitality or customer service roles. Use bullet points to make it easy to read and focus on achievements that demonstrate your ability to provide excellent service.
Write a Personalised Cover Letter: Your cover letter should reflect your passion for hospitality and your understanding of Marriott's values. Mention specific examples from your past experiences that align with their commitment to 'Wonderful Hospitality. Always.'
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in the hospitality industry.
How to prepare for a job interview at Hanbury Manor Marriott Hotel & Country Club
✨Understand Marriott's Values
Before the interview, take some time to research Marriott Hotels and their core values. Familiarise yourself with their commitment to 'Wonderful Hospitality' and think about how your personal values align with theirs. This will help you demonstrate your fit for the company culture.
✨Showcase Your Customer Service Skills
As an Assistant Front Office Manager, exceptional customer service is key. Prepare examples from your past experiences where you went above and beyond for a guest or resolved a challenging situation. Be ready to discuss how you can contribute to creating memorable experiences for guests.
✨Prepare for Situational Questions
Expect situational questions that assess your problem-solving abilities and leadership skills. Think of scenarios where you had to manage a team or handle a difficult guest complaint. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
✨Ask Insightful Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful questions about the role, team dynamics, or Marriott's future initiatives in hospitality. This shows your genuine interest in the position and helps you gauge if it's the right fit for you.
