At a Glance
- Tasks: Manage client accounts, communicate with landlords and tenants, and ensure timely fund allocation.
- Company: Join Hamptons, a leading lettings agency with a focus on development and support.
- Benefits: Receive top-notch training, competitive salary, and great career growth opportunities.
- Other info: Enjoy a supportive environment that values your career development.
- Why this job: Be part of a dynamic team making a real difference in the lettings process.
- Qualifications: Customer service experience and strong interpersonal skills are essential.
The predicted salary is between 25200 - 30800 £ per year.
Job Description Hamptons are currently looking for an experienced Tenancy Account Administrator to join our support HUB based in Bristol.
From the moment you start your career with us, you will receive the best development, benefits and opportunities in the business.
We will invest heavily in you and your career to ensure that together, we continue to achieve great things.
Key
Responsibilities: This challenging role deals with both the internal and external customer and is an integral part of the lettings process.
Control of our Clients Accounts ensuring funds are allocated in a timely manner and resolution to unallocated monies.
Communication with landlord and tenants, keeping them up to date with progress reports and managing expectations.
Chase and collection of rent arrears in accordance with SLA.
Provision of quality information to the business and to the customer regarding client accounts and statements.
Timely and efficient handling of refunds, terminations, deposit releases/Compliance with current legislation (RICS, ARLA) Data and records maintenance.
Experience and
Skills
Required: Excellent customer service skills and experience in an accounts environment would be an advantage Excellent interpersonal skills Will be able to prioritise your workload in order of urgency Good IT skills are r...
Tenancy Accounts Administrator employer: Hamptons
Join our dynamic Richmond sales team as a Senior Sales Administrator, where your energy and passion will be valued. We pride ourselves on offering exceptional development opportunities, award-winning training, and a supportive work culture that prioritises employee growth. With unique benefits like a day off for your birthday and a focus on teamwork, we ensure that every member feels appreciated and empowered to succeed.
StudySmarter Expert Advice🤫
We think this is how you could land Tenancy Accounts Administrator
✨Get Involved in Local Property Events
Dive into local property expos and networking events! Real estate thrives on connections, so attending these events helps us meet potential employers and industry leaders, plus it's a chance to show off your enthusiasm for the field.
✨Connect with Local Agents on Social Media
Follow and engage with local real estate agents and firms on platforms like Instagram and LinkedIn. Sharing their posts and commenting with your insights can put you on their radar and might even lead to job opportunities at companies like Hamptons.
✨Don’t Underestimate the Power of Cold Outreach
Got your eye on a specific company like Hamptons? Don't hesitate to send a direct message or an email expressing your interest. Personalise your approach, maybe mentioning a recent listing or project of theirs, and it could set you apart from other candidates.
✨Utilise Property Management Platforms
Check out property management platforms and job boards tailored for the real estate sector. They often have exclusive listings, especially for full-time roles. Don't forget to visit Hamptons's careers page directly; we love seeing passionate candidates applying through our website!
We think you need these skills to ace Tenancy Accounts Administrator
Some tips for your application 🫡
Show Your Real-Estate Savvy:When crafting your CV and cover letter, make sure to highlight any relevant experience in the real estate sector. If you've done internships, assistant roles, or even relevant coursework, lay it out clearly. We want to see your familiarity with market trends, property management, or any sales experience you've got under your belt!
Quantify Your Achievements:In real estate, numbers speak volumes! When detailing your past roles, use concrete figures to demonstrate your achievements. For example, mention how many properties you sold, the percentage increase in client satisfaction, or any successful negotiations. These metrics can give your application that extra punch it needs!
Tailor Your Documents for the Job:Every application should feel personal. When applying for the Tenancy Accounts Administrator role at Hamptons, tweak your CV to focus on aspects that are important to them. If they value client relationships, emphasise your interpersonal skills. We want to see you aligning your experiences with what they're looking for!
Keep It Professional Yet Approachable:While we want you to show off your expertise, don't forget to let your personality shine through in your cover letter. A touch of friendliness can set you apart, especially in real estate where client interaction is key. Show that you're ready not just to work with the property but also with people!
How to prepare for a job interview at Hamptons
✨Know Your Market Trends
In real estate, it’s all about staying ahead of the curve. Make sure we brush up on the latest market trends in the area where Hamptons operates. Being able to discuss local property values, demand, and upcoming developments will show that we’re not just interested in the job, but genuinely invested in the industry.
✨Prepare for Scenario Questions
Expect some scenario-based questions during the interview. We might get asked how we’d handle different client situations or property evaluations. Preparing our responses for common real estate scenarios not only demonstrates our problem-solving skills but also shows that we can think on our feet in a client-facing role.
✨Showcase Your Connections
In full-time real estate, networking is key! Let’s think about our connections in the industry and what we can bring to Hamptons. Whether it’s insights on prospective clients or relationships with local contractors, talking about these experiences can set us apart from other candidates.
✨Demonstrate Technical Savvy
Familiarity with different real estate software tools is a big plus. We should be ready to discuss any platforms we've used, whether it's for property management, CRM, or data analysis. Being comfortable with technology not only makes us more efficient, but also shows that we’re adaptable to the tools used at Hamptons.
