At a Glance
- Tasks: Manage tenancy reviews and engage with Landlords and Tenants for market rent analysis.
- Company: Join Hamptons, a leading lettings company with a focus on excellence.
- Benefits: Hybrid working, industry-leading training, and career development opportunities.
- Other info: Fast-paced environment with a focus on accuracy and performance.
- Why this job: Make a real impact in the lettings industry while building strong relationships.
- Qualifications: Experience in lettings or customer service, with strong communication and negotiation skills.
The predicted salary is between 30000 - 40000 £ per year.
We are currently seeking a Tenancy Review Consultant to join our Tenancy Review Team, based in our Pimlico office with Hybrid working available, supporting the continued success of our lettings portfolio and delivering a first-class experience to both our Landlords and Tenants.
Responsibilities:
- Manage tenancy review activity across Hamptons’ established network of Lettings Offices, covering the full property portfolio.
- Engage with Landlords and Tenants in a timely and professional manner to conduct market rent reviews.
- Undertake detailed market rent analysis, providing considered, data-led advice to ensure rental values reflect current market conditions.
- Manage sensitive and professional negotiations between Landlords and Tenants to reach mutually agreeable outcomes.
- Deliver strong outcomes from tenancy reviews, with a focus on tenant retention, safeguarding long-term Landlord and Tenant relationships, and identifying opportunities for wider Group referrals.
- Prepare and issue all tenancy documentation in full accordance with current legislation and Hamptons’ internal standards.
- Maintain the highest standards of accuracy and compliance, consistently adhering to internal processes and contributing to broader business performance objectives.
Experience & Skills Required:
- Experience within Lettings, administration or a premium customer service environment.
- Strong understanding of the letting’s lifecycle, with an appreciation of rental valuation principles.
- Exceptional communication skills with the ability to build trust and rapport with both Landlords and Tenants.
- Confident and diplomatic negotiator, able to handle discussions around rental values with professionalism.
- Comfortable working in a fast-paced, high-volume environment while maintaining exceptional attention to detail.
- Highly organised with a commitment to accuracy and service.
- Strong administration and organisational skills, with a high level of accuracy and attention to detail.
- Motivated by targets and delivering high-quality outcomes in a performance-led environment.
From the moment you join Hamptons, you will be supported with industry-leading training, development, and career opportunities. We invest in our people to ensure they have the tools, confidence and expertise to deliver outstanding results and build long-term careers with us.
Tenancy Review Consultant in Slough employer: Hamptons
Hamptons is an exceptional employer that prioritises the growth and development of its employees, offering industry-leading training and career advancement opportunities. With a supportive work culture based in the vibrant Pimlico office, our Tenancy Review Consultants enjoy a hybrid working model that promotes work-life balance while engaging in meaningful interactions with Landlords and Tenants. Join us to be part of a team that values professionalism, accuracy, and exceptional service, ensuring a rewarding experience for both our clients and our staff.
StudySmarter Expert Advice🤫
We think this is how you could land Tenancy Review Consultant in Slough
✨Tip Number 1
Network like a pro! Reach out to your connections in the lettings industry and let them know you're on the hunt for a Tenancy Review Consultant role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your negotiation skills. Since you'll be managing sensitive discussions between Landlords and Tenants, practice how to present data-led advice confidently. Role-play with a friend to get comfortable with the flow of conversation.
✨Tip Number 3
Showcase your attention to detail! During interviews, highlight specific examples where your organisational skills made a difference. Whether it’s managing tenancy documentation or conducting market rent analysis, let them see how you keep everything on point.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search. So, get that application in and let’s get you started on your journey with us!
We think you need these skills to ace Tenancy Review Consultant in Slough
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Tenancy Review Consultant role. Highlight your experience in lettings and customer service, and don’t forget to showcase your negotiation skills. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your skills align with what we’re looking for. Keep it professional but let your personality come through – we love a bit of character!
Showcase Your Communication Skills:Since this role involves engaging with Landlords and Tenants, make sure your written application reflects your exceptional communication skills. Use clear and concise language, and demonstrate your ability to build rapport through your writing.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, you’ll find all the details you need about the role and our company culture there!
How to prepare for a job interview at Hamptons
✨Know Your Stuff
Make sure you brush up on your knowledge of the lettings lifecycle and rental valuation principles. Familiarise yourself with current market trends and be ready to discuss how they impact rental values. This will show that you're not just interested in the role, but that you understand the industry.
✨Practice Your Negotiation Skills
Since you'll be handling sensitive negotiations between Landlords and Tenants, it’s crucial to demonstrate your diplomatic skills. Role-play potential scenarios with a friend or family member to build your confidence and refine your approach to discussing rental values.
✨Showcase Your Communication Skills
Exceptional communication is key for this role. Prepare examples from your past experiences where you've successfully built rapport with clients or resolved conflicts. Be ready to articulate how you can maintain strong relationships with both Landlords and Tenants.
✨Be Organised and Detail-Oriented
In a fast-paced environment, being organised is essential. Bring a notebook to jot down important points during the interview and prepare questions that reflect your attention to detail. This will demonstrate your commitment to accuracy and service, which are vital for the role.
