Lister / Assistant Head of Sales

Company Description Hamptons is a long-established UK estate agency, founded in 1869, with more than 80 branches and a strong network of international partners. The company markets a wide range of properties, from city flats to large country estates, and combines national reach with detailed local expertise. Each office provides in-depth knowledge of its area, offering tailored advice and a personal, service-driven approach. As “The Home Experts,” Hamptons supports clients through every stage of selling and letting, backed by specialists in compliance, property management, and market research. The team is focused on making every property journey as smooth and successful as possible.

Role Description The Lister / Assistant Manager is a full-time, on-site role based in Caterham. This role is responsible for conducting property valuations and listings, preparing high-quality marketing materials, and ensuring accurate information is entered into internal systems and online platforms. The Lister / Assistant Manager will support branch performance by managing a pipeline of instructions, maintaining strong relationships with sellers and landlords, and proactively following up on leads and enquiries. Day-to-day activities include coordinating viewings, providing market feedback, advising clients on pricing and presentation, and assisting with negotiations to secure sales and lettings. The role also involves supporting branch management with team coordination, and helping to uphold Hamptons’ service standards and brand reputation.

Qualifications

• Property listing and valuation skills, with the ability to assess market conditions and advise clients on pricing and marketing strategies.
• Client relationship management and communication skills, including the ability to build rapport, handle enquiries professionally, and manage expectations clearly.
• Organizational and administrative skills, such as managing diaries, maintaining accurate records, and coordinating multiple listings and viewings efficiently.
• Sales and negotiation skills to convert valuations into instructions, support offers and counteroffers, and help secure successful transactions.
• Knowledge of residential property sales and lettings processes, including basic understanding of compliance, contracts and relevant regulations.
• Comfort with property and office technology, including online listing platforms, and standard office software.
• Strong attention to detail in preparing marketing materials, property descriptions and documentation, ensuring accuracy and consistency with brand standards.
• Ability to work on-site in Caterham, collaborate effectively with branch colleagues and adapt to a customer focused environment.
• Prior experience in estate agency or a similar property related role is highly beneficial.
• Valid UK driving license and access to a vehicle

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