At a Glance
- Tasks: Lead and manage multiple children's residential homes, ensuring high standards and compliance.
- Company: A forward-thinking organisation dedicated to nurturing and supporting children.
- Benefits: Competitive salary, professional development, enhanced leave, and wellbeing support.
- Other info: Join a supportive team focused on therapeutic, trauma-informed care.
- Why this job: Make a real difference in children's lives while leading high-performing teams.
- Qualifications: Experience in multi-site management and a Level 5 Diploma in Leadership & Management.
The predicted salary is between 60000 - 60000 £ per year.
Registered Service Manager – Children’s Residential Services (Multi-Site)Location: West Midlands
Salary: Up to 60,000 per annum (dependent on experience and qualifications)Benefits: Excellent benefits package + professional development opportunities Overview An exciting opportunity has arisen for an experienced and driven Registered Service Manager to oversee a portfolio of 3–5 Ofsted-registered children’s residential homes across the West Midlands.
All services have a strong and established Ofsted track record, offering a unique opportunity to lead high-performing homes while focusing on operational excellence, quality assurance, and leadership development.
You will play a key role in maintaining outstanding standards, supporting Registered Managers, and driving continuous improvement across the group.
The
Role: Registered Service Manager Provide strategic and operational leadership across multiple children’s residential homes.
Ensure full compliance with The Children’s Homes (England) Regulations 2015, Quality Standards, and Ofsted requirements.
Oversee service performance, ensuring homes maintain and exceed their strong Ofsted history.
Implement and lead robust quality assurance processes, including audits, inspections, and improvement plans.
Support, coach, and develop Registered Managers to drive high performance and strong leadership.
Promote a positive, child-centred culture focused on achieving the best outcomes for young people.
Lead on safeguarding, ensuring best practice is embedded across all services.
Drive service development, innovation, and continuous improvement across the portfolio.
Build and maintain strong relationships with local authorities, commissioners, and external stakeholders.
Work collaboratively with senior leadership to support organisational growth and strategic objectives.
About You Proven experience in a senior or multi-site management role within children’s residential care.
Strong understanding of Ofsted requirements, Children’s Homes (England) Regulations 2015, and the Quality Standards.
Track record of achieving and maintaining “Good” or “Outstanding” Ofsted ratings.
Experience managing, coaching, and developing Registered Managers or senior staff.
Level 5 Diploma in Leadership & Management for Residential Childcare (or equivalent).
A confident, strategic, and inspirational leader with excellent communication and organisational skills.
Passionate about delivering high-quality, child-centred care and improving outcomes for young people.
What’s On Offer Competitive salary up to 60,000 (DOE & qualifications)Opportunity to oversee a portfolio of high-performing homes with strong Ofsted history Professional development and clear progression opportunities Comprehensive benefits package including enhanced annual leave, life insurance, and wellbeing support A forward-thinking organisation committed to therapeutic, trauma-informed care About the Organisation This organisation is committed to providing safe, stable, and nurturing homes for children and young people.
With a strong emphasis on therapeutic and trauma-informed practice, they support each child to achieve positive outcomes and long-term success.
Their services are well-established, consistently performing well with Ofsted, and supported by an experienced leadership team.
Recruitment Timeline Applications are encouraged as early as possible.
To apply, please send your CV or for a confidential discussion, contact Alex at alex@hamptonsresourcing. com or 01926 356549.
Hampton’s is committed to equality, diversity, and inclusion, and we welcome applications from all backgrounds.
We will support any reasonable adjustments required during the recruitment process.
Service Manager in Birmingham employer: Hampton's Resourcing
As a Registered Service Manager with our organisation, you will join a forward-thinking team dedicated to providing safe and nurturing homes for children in the West Midlands. We offer an excellent benefits package, including professional development opportunities and a commitment to therapeutic, trauma-informed care, ensuring that you can grow both personally and professionally while making a meaningful impact on young lives. Our strong Ofsted track record and supportive leadership culture make this an exceptional place to advance your career in children's residential services.
StudySmarter Expert Advice🤫
We think this is how you could land Service Manager in Birmingham
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Hampton's Resourcing.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Hampton's Resourcing!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Hampton's Resourcing, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Hampton's Resourcing or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Service Manager in Birmingham
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Hampton's Resourcing:Before hitting send, make sure to tailor your application specifically to Hampton's Resourcing! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Hampton's Resourcing
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
