At a Glance
- Tasks: Support and improve the school's tech infrastructure while gaining hands-on experience.
- Company: Join Hampton School, a top independent school with a vibrant community.
- Benefits: Enjoy competitive pay, health perks, and a supportive work environment.
- Other info: Structured development pathway towards a Senior Infrastructure Engineer role.
- Why this job: Kickstart your IT career in a dynamic setting that values innovation and teamwork.
- Qualifications: IT support experience and a passion for technology are essential.
The predicted salary is between 30000 - 40000 £ per year.
Hampton is one of the country’s leading, most successful and best-resourced independent schools and has been helping boys to fulfil their potential and realise their aspirations for over 460 years. Our community is vibrant, dynamic and happy, making it a wonderful place to teach and learn. Members of the Common Room are talented and hugely supportive of one another and their pupils; they share their love of learning with young people who are bright, intellectually inquisitive and aspirational.
Situated on a green-field site in a leafy suburb of South West London, we are fortunate to have 28 acres of playing fields within our spacious grounds. Pupils and staff alike benefit from first-class facilities across all areas of School life. These include a state-of-the-art 3G sportsground, a large and well-appointed Sports Hall, and the remarkable Hammond Theatre for the Performing Arts, along with an excellent library and specialist facilities for Art, Music, Science, Technology, Computer Science and Languages (Modern and Classical).
The Millennium Boat House, shared with our neighbouring girls’ school, Lady Eleanor Holles, has a prime location on the nearby River Thames, and provides the focal point for our popular and successful Boat Club. Hamptonians’ examination results and university entrance record consistently rank in the top echelon nationally and indeed internationally. Nearly all Hampton leavers go on to undergraduate courses at Russell Group or equivalent universities; around 25 pupils are offered places at Oxford and Cambridge annually, and a significant number move on to global top-10 universities.
Hampton’s notably diverse, socially inclusive nature is an especially cherished part of our DNA. Currently, 7% of our boys (around 100 in total) attend on means-tested, free places, many of which are funded by a separate but closely linked educational charity, The Fitzwygram Foundation.
This is an excellent opportunity to become part of a supportive and highly skilled team where you’ll gain exposure to a broad range of enterprise technologies while developing your own technical knowledge and experience. The Hampton School IT Services department delivers enterprise-quality technology services within an educational environment. Our purpose is to provide highly reliable IT services through exceptional customer service whilst continually improving the School's technology environment.
The Junior Infrastructure Engineer supports the delivery, maintenance and continual improvement of Hampton School's enterprise infrastructure whilst developing the knowledge and practical experience required to progress into a Senior Infrastructure Engineer role. Working closely with the Infrastructure Manager and Senior Infrastructure Engineer, the role combines first and second-line support with increasing responsibility for infrastructure administration, technical change and engineering activities.
The responsibilities below outline the key responsibilities of the role and are not exhaustive. The post will evolve over time in response to the needs of the Hampton School Trust.
- Support the maintenance and day-to-day operation of the School's enterprise infrastructure
- Assist with server, identity, backup, networking and endpoint administration under the guidance of the Infrastructure Manager and Senior Infrastructure Engineer
- Carry out routine maintenance, health checks and operational tasks in accordance with departmental standards
- Develop technical knowledge through practical engineering experience.
Technical Support:
- Provide first and second-line support where required, assisting colleagues in delivering a responsive IT service
- Investigate and resolve technical issues using departmental documentation and established procedures
- Escalate infrastructure issues with appropriate troubleshooting information
- Support device deployments, infrastructure installations and technical rollouts.
Projects & Continuous Improvement:
- Assist with infrastructure projects, lifecycle refreshes and technology improvements
- Participate in testing, implementation and documentation of technical changes
- Identify opportunities to improve reliability efficiency and operational processes.
- Contribute to maintaining accurate technical documentation.
Professional Development:
- Follow a structured development plan towards the Senior Infrastructure Engineer role
- Work alongside senior engineers to develop enterprise infrastructure skills
- Actively undertake training, research and practical learning opportunities
- Share knowledge and contribute positively to the wider IT team.
The successful candidate will be able to demonstrate the following skills, qualifications and experience:
- A commitment to the paramount importance of safeguarding and wellbeing of pupils
- Experience providing IT support in a customer-focused environment
- Good knowledge of Microsoft Windows, Microsoft 365 and common desktop applications
- Strong troubleshooting and problem-solving skills
- Excellent communication and interpersonal skills
- Ability to manage and prioritise a varied workload.
- Experience within an educational environment
- Experience supporting Apple devices and classroom technology
- Relevant IT qualifications or a willingness to work towards them
- Completed a Level 3 Apprenticeship in an IT related subject
Hours and Salary:
This is a full-time position and working hours will be 8.30am - 5.00pm, Monday – Friday. Additional work, if required, is to be discussed and agreed in advance with the Director of IT and in their absence, the Bursar. The remuneration package includes pay for holidays. Staff are required to be at School on INSET and Open Days. Annual leave should be taken during the School holidays.
The salary will be commensurate with skills and experience and will be pro-rata to reflect the term time/part time working arrangement. The Hampton School Trust Governors also currently offer the following non-contractual benefits to staff, subject to any terms and conditions and the School’s eligibility requirements:
- death-in-service benefit insurance policy
- Medicash healthcare cash plan
- enrolment in an appropriate Pension Scheme
- personal accident insurance
- School fee remission
- cycle to work scheme
- lunch
- sports facilities
- counselling
Training will be provided in a controlled manner and will predominately involve shadowing when working on live systems. The school expects the successful candidate to demonstrate commitment to supporting the department and their professional development.
To act as Fire Marshal and First Aider as required. Training will be provided. Any other reasonable tasks required by the Bursar and/or The Headmaster in association with the above role.
Candidates must have the right to work in the UK as Sponsorship is not available. It is the policy of Hampton School Trust to provide equal employment opportunities for all qualified individuals and to prohibit discrimination in employment on any basis protected by applicable law.
The post holder’s responsibility for promoting and safeguarding the welfare of children and young persons for whom they are responsible, or with whom they come into contact will be to adhere to and ensure compliance with the Trust’s Safeguarding Policy and Procedures at all times.
Junior Infrastructure Engineer in London employer: Hampton School
Hampton School is an exceptional employer, offering a supportive work culture that values teamwork and communication. Located in Greater London, the school provides comprehensive training for Examination Invigilators, ensuring compliance with examination regulations while fostering professional growth opportunities. Join us to make a meaningful impact on students' academic journeys in a vibrant educational environment.
StudySmarter Expert Advice🤫
We think this is how you could land Junior Infrastructure Engineer in London
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Hampton School values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Hampton School might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Hampton School!
✨Direct Apply to Hampton School
Let's not forget to apply directly through the Hampton School website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Junior Infrastructure Engineer in London
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Hampton School.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Hampton School. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Hampton School
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
