Food and Beverage Guest Service Manager

Food and Beverage Guest Service Manager

Norton Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead food and beverage operations, manage staff, and ensure top-notch customer service.
  • Company: Join Aimbridge Hospitality, a global leader in connecting people with amazing experiences.
  • Benefits: Enjoy hotel discounts, up to 50% off food & beverage, and flexible pay options.
  • Why this job: Be part of a diverse team shaping the future of hospitality with a focus on growth.
  • Qualifications: Experience in food and beverage management and strong leadership skills are essential.
  • Other info: We value inclusivity and offer a supportive environment for personal and professional development.

The predicted salary is between 28800 - 43200 £ per year.

Who are we? Experience, qualification, and soft skills, have you got everything required to succeed in this opportunity? Find out below. Aimbridge Hospitality EMEA are a division of the global Aimbridge Hospitality brand. We're passionate about connecting great people to great experiences in exciting destinations, working with brands such as Hilton, IHG, Accor, Marriott and everything in between. From the rich diversity of our people and locations to our people first approach to business, the Aimbridge experience is like no other.

What is in it for you? As part of the Aimbridge team, you will have access to industry leading benefits that include:

  • Industry leading training and leadership development opportunities
  • Hotel discounts portfolio wide
  • Staff rates and up to 50% discount on food & beverage and spa
  • Wagestream: Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing
  • 24/7 access to our employee assistance programme
  • Free staff parking

A day in the life of As Hotel Food and Beverage Guest Service Manager you'll be responsible for overseeing all aspects of the food and beverage operations. This includes recruiting, managing staff, ensuring high levels of customer service, developing menus, maintaining inventory and budgets, and enforcing health and safety regulations. The manager must also monitor industry trends, analyse sales and financial reports, and work with marketing and sales teams to promote the hotel's food and beverage offerings. The role requires exceptional leadership, communication, and organisational skills, as well as a deep knowledge of food and beverage industry standards and best practices. You'll always work with Aimbridge's four pillars of Food and Beverage in mind: People, Product, Guest, Performance.

What do we need from you? Prior experience in food and beverage management or a related field. A deep understanding of food and beverage industry standards and best practices. You'll be an inspirational leader with first class communication and organisational skills. You'll be equipped with a commitment to delivering an exceptional guest experience and living through our brand standards.

At Aimbridge, we recognise that people are the heart of our business. As a Global leader, we are committed to representing our global community and offering everyone A Place to Grow. So, click apply today, we'd love to welcome you to our inclusive team shaping the future of hospitality.

Food and Beverage Guest Service Manager employer: Hampton by Hilton Stockton on Tees

Aimbridge Hospitality EMEA is an exceptional employer, offering a vibrant work culture that prioritises people and their growth. With industry-leading training, generous hotel discounts, and innovative financial wellbeing options like Wagestream, employees are empowered to thrive both personally and professionally. Located in exciting destinations, our commitment to inclusivity and exceptional guest experiences makes Aimbridge a rewarding place to build a meaningful career in hospitality.
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Contact Detail:

Hampton by Hilton Stockton on Tees Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Food and Beverage Guest Service Manager

✨Tip Number 1

Network within the hospitality industry by attending local events or joining relevant online groups. This can help you connect with current employees at Aimbridge and gain insights into their company culture and expectations.

✨Tip Number 2

Familiarise yourself with Aimbridge's brands and their unique offerings. Understanding their food and beverage concepts will allow you to speak knowledgeably during interviews and demonstrate your passion for their business.

✨Tip Number 3

Prepare to discuss your leadership style and how it aligns with Aimbridge's focus on people and guest experience. Be ready to share specific examples of how you've successfully managed teams and improved service standards in previous roles.

✨Tip Number 4

Stay updated on the latest trends in the food and beverage industry. Being able to discuss current trends and how they could be applied at Aimbridge will show your commitment to innovation and excellence in guest service.

We think you need these skills to ace Food and Beverage Guest Service Manager

Leadership Skills
Customer Service Excellence
Communication Skills
Organisational Skills
Budget Management
Menu Development
Inventory Management
Health and Safety Regulations Knowledge
Sales Analysis
Marketing Collaboration
Industry Trend Monitoring
Team Management
Problem-Solving Skills
Attention to Detail

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in food and beverage management. Emphasise your leadership skills, customer service experience, and any specific achievements that align with the role.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the hospitality industry. Mention how your values align with Aimbridge's commitment to exceptional guest experiences and their four pillars of Food and Beverage.

Highlight Relevant Skills: In your application, clearly outline your organisational and communication skills. Provide examples of how you've successfully managed teams or improved service standards in previous roles.

Show Industry Knowledge: Demonstrate your understanding of current food and beverage trends and best practices. Mention any relevant certifications or training that would make you a strong candidate for this position.

How to prepare for a job interview at Hampton by Hilton Stockton on Tees

✨Showcase Your Leadership Skills

As a Food and Beverage Guest Service Manager, you'll need to demonstrate your leadership abilities. Prepare examples of how you've successfully managed teams in the past, highlighting your communication and organisational skills.

✨Know the Industry Standards

Familiarise yourself with current food and beverage industry standards and best practices. Be ready to discuss how you can implement these standards in the role and improve guest experiences.

✨Understand the Business Metrics

Since the role involves analysing sales and financial reports, brush up on your understanding of key performance indicators in the food and beverage sector. Be prepared to discuss how you would use this data to drive performance.

✨Emphasise Guest Experience

Aimbridge values exceptional guest experiences. Think of specific instances where you've gone above and beyond for guests, and be ready to share these stories during your interview.

Food and Beverage Guest Service Manager
Hampton by Hilton Stockton on Tees
H
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