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- Tasks: Lead food and beverage operations, manage staff, and ensure top-notch customer service.
- Company: Join Aimbridge Hospitality, a global leader in hospitality with exciting brands like Hilton and Marriott.
- Benefits: Enjoy hotel discounts, up to 50% off food & beverage, and flexible pay options.
- Why this job: Be part of a people-first culture that values your growth and offers unique experiences.
- Qualifications: Experience in food and beverage management and strong leadership skills are essential.
- Other info: We celebrate diversity and are committed to creating an inclusive workplace.
The predicted salary is between 28800 - 43200 £ per year.
Who are we? Experience, qualification, and soft skills, have you got everything required to succeed in this opportunity? Find out below. Aimbridge Hospitality EMEA are a division of the global Aimbridge Hospitality brand. We're passionate about connecting great people to great experiences in exciting destinations, working with brands such as Hilton, IHG, Accor, Marriott and everything in between. From the rich diversity of our people and locations to our people first approach to business, the Aimbridge experience is like no other.
What is in it for you? As part of the Aimbridge team, you will have access to industry leading benefits that include:
- Industry leading training and leadership development opportunities
- Hotel discounts portfolio wide
- Staff rates and up to 50% discount on food & beverage and spa
- Wagestream: Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing
- 24/7 access to our employee assistance programme
- Free staff parking
A day in the life of As Hotel Food and Beverage Guest Service Manager you'll be responsible for overseeing all aspects of the food and beverage operations. This includes recruiting, managing staff, ensuring high levels of customer service, developing menus, maintaining inventory and budgets, and enforcing health and safety regulations. The manager must also monitor industry trends, analyse sales and financial reports, and work with marketing and sales teams to promote the hotel's food and beverage offerings. The role requires exceptional leadership, communication, and organisational skills, as well as a deep knowledge of food and beverage industry standards and best practices. You'll always work with Aimbridge's four pillars of Food and Beverage in mind: People, Product, Guest, Performance.
What do we need from you? Prior experience in food and beverage management or a related field. A deep understanding of food and beverage industry standards and best practices. You'll be an inspirational leader with first class communication and organisational skills. You'll be equipped with a commitment to delivering an exceptional guest experience and living through our brand standards. At Aimbridge, we recognise that people are the heart of our business. As a Global leader, we are committed to representing our global community and offering everyone A Place to Grow.
So, click apply today, we'd love to welcome you to our inclusive team shaping the future of hospitality.
Food and Beverage Guest Service Manager employer: Hampton by Hilton Stockton on Tees
Contact Detail:
Hampton by Hilton Stockton on Tees Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food and Beverage Guest Service Manager
✨Tip Number 1
Network with professionals in the food and beverage industry. Attend local hospitality events or join online forums to connect with others who work in similar roles. This can help you gain insights into the company culture at Aimbridge and potentially get a referral.
✨Tip Number 2
Familiarise yourself with Aimbridge's values and their approach to guest service. Understanding their four pillars of Food and Beverage—People, Product, Guest, Performance—will allow you to align your experience and skills with what they prioritise in their operations.
✨Tip Number 3
Stay updated on current trends in the food and beverage industry. Being knowledgeable about new dining concepts, sustainability practices, and customer preferences will demonstrate your commitment to excellence and innovation during interviews.
✨Tip Number 4
Prepare to discuss specific examples from your past experiences that showcase your leadership and problem-solving skills. Aimbridge values exceptional guest experiences, so be ready to highlight how you've successfully managed teams and improved service quality in previous roles.
We think you need these skills to ace Food and Beverage Guest Service Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in food and beverage management. Emphasise your leadership skills, customer service excellence, and any specific achievements that align with the role's requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the hospitality industry and your understanding of Aimbridge's values. Mention how your experience aligns with their four pillars: People, Product, Guest, Performance.
Highlight Relevant Skills: In your application, focus on key skills such as communication, organisational abilities, and knowledge of industry standards. Provide examples of how you've successfully managed teams or improved guest experiences in previous roles.
Showcase Industry Knowledge: Demonstrate your awareness of current trends in the food and beverage sector. Mention any relevant training or certifications you have that would benefit Aimbridge and enhance their offerings.
How to prepare for a job interview at Hampton by Hilton Stockton on Tees
✨Showcase Your Leadership Skills
As a Food and Beverage Guest Service Manager, you'll need to demonstrate your leadership abilities. Prepare examples of how you've successfully managed teams in the past, highlighting your communication and organisational skills.
✨Know the Industry Standards
Familiarise yourself with current food and beverage industry standards and best practices. Be ready to discuss trends and how they can be applied to enhance guest experiences at Aimbridge.
✨Emphasise Customer Service Excellence
Aimbridge values exceptional guest experiences. Prepare to share specific instances where you went above and beyond to ensure customer satisfaction, showcasing your commitment to service.
✨Align with Aimbridge's Values
Research Aimbridge's four pillars of Food and Beverage: People, Product, Guest, Performance. Be prepared to discuss how your personal values align with these pillars and how you can contribute to their mission.
