Guest Service & Duty Manager β€” Front Desk Lead

Guest Service & Duty Manager β€” Front Desk Lead

Full-Time No working from home possible
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Hampton By Hilton Sheffield is seeking an Assistant Guest Service Manager to oversee front desk operations and act as Duty Manager. You will manage check-ins and check-outs, welcome guests, and ensure a smooth, secure stay across a busy 142-room property.

This role covers shifts (early and late) over 4/5 days, leading the Front Office team, resolving guest requests, coordinating with housekeeping and maintenance, and identifying sales leads to drive guest satisfaction.

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Guest Service & Duty Manager β€” Front Desk Lead employer: Hampton by Hilton Sheffield

HotelCare is an exceptional employer that prioritises employee well-being and growth, offering flexible hours and comprehensive on-site training to ensure you thrive in your role as a Guest Room Attendant. With a strong focus on maintaining pristine environments, our supportive work culture fosters teamwork and encourages career progression through various opportunities, including apprenticeships, making it a rewarding place to build your career in hospitality.

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Contact Details:

Hampton by Hilton Sheffield Recruitment Team