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- Tasks: Join us as a Maintenance Assistant, ensuring our hotel runs smoothly and guests have an amazing experience.
- Company: Be part of Hilton, the world's #1 best workplace, known for its growth and hospitality excellence.
- Benefits: Enjoy a competitive hourly rate, career growth programs, travel discounts, and 28+ days of holiday!
- Why this job: Get involved in an exciting new hotel opening and make a real impact in guest satisfaction.
- Qualifications: Bring a positive attitude, customer service skills, and flexibility to thrive in a dynamic environment.
- Other info: This role is perfect for those looking to kickstart their career in hospitality with a supportive team.
WELCOME TO A WORLD OF OPPORTUNITIES AT THE WORLD’S #1 BEST WORKPLACE, AWARDED BY GREAT PLACE TO WORK & FORTUNE This is a fantastic opportunity that will allow you to develop your career within one of the world’s largest, fastest growing hospitality companies and be involved in the excitement of our latest hotel opening – Hampton by Hilton Nuneaton. Hampton by Hilton Nuneaton will form part of the Abbey Street mixed-use redevelopment that will include a residential component alongside workspaces, a large cinema complex, a food hall and landscaped public spaces. The hotel will feature 145 rooms, meeting space and a fitness center. Hampton by Hilton Nuneaton is an important addition to this ambitious town center redevelopment, and will support the growth of Nuneaton as a regional business and leisure hub. Do you want to be part of this exciting project? Hampton is part of Hilton. Our guarantee is our promise to Guests to make them happy using our unique personality and local Hamptonality. A WORLD OF REWARDS Hourly Rate of £12.50 Grow your Career! Personal Development programmes designed to support you at every step of your career A chance to make a difference through our Corporate Responsibility programmes – Find out what and how we are doing (https://cr.hilton.com) Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets) Team Member Referral Program High street discounts: with Perks at Work Holiday: 28 daysincluding bank holidays (increasing yearly to up to 33 days) Modern and inclusive Team Area A Maintenance Assistant is responsible for carrying out appropriate maintenance work promptly and to the highest standards to deliver an excellent Guest and Member experience. What will I be doing? As Maintenance Assistant, you are responsible for day to day maintenance to deliver an excellent Guest and Member experience. A Maintenance Assistant will also be required to maintain stock levels and ensure rooms and corridors are in working order. Specifically, you will be responsible for performing the following tasks to the highest standards: Carry out day to day maintenance within the hotel. Implement programmed maintenance cleaning Cyclical carpet cleaning and floor polishing Maintain agreed stocks of replacement items for bedrooms and corridors Ensure guest rooms and corridors are in the required working order Report any health and safety issues on the floor Perform special projects and other responsibilities as assigned What are we looking for? A Maintenance Assistant serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow: Positive attitude Committed to delivering a high level of customer service Excellent grooming standards Flexibility to respond to a range of different work situations It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: Good communication skills Ability to work under pressure Ability to work on their own Previous experience in a similar role EVERY JOB MAKES THE STAY. At Hilton, It Matters Where You Stay, but The Stay is only one side of the story.We know it takes hundreds of jobs to create unforgettable experiences for our guests – and behind every job, there’s an extraordinary person working to make each Stay magical. That’s why at Hilton, Every Job Makes the Stay. Find out more about all our brands and hotels – Hilton Brands | Global Hospitality Company AMRT1_UKCT
Maintenance Assistant employer: Hampton by Hilton Nuneaton
Contact Detail:
Hampton by Hilton Nuneaton Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Maintenance Assistant
✨Tip Number 1
Familiarize yourself with the specific maintenance tasks mentioned in the job description. Understanding the day-to-day responsibilities will help you demonstrate your knowledge and readiness during the interview.
✨Tip Number 2
Highlight any previous experience in hospitality or maintenance roles when networking. Connect with current or former employees of Hilton to gain insights about the company culture and expectations.
✨Tip Number 3
Showcase your customer service skills in conversations and interviews. Since the role emphasizes delivering an excellent guest experience, be prepared to discuss how you've positively impacted customers in past positions.
✨Tip Number 4
Be flexible and open to various work situations. The job requires adaptability, so share examples of how you've successfully handled unexpected challenges in previous roles.
We think you need these skills to ace Maintenance Assistant
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Maintenance Assistant position. Understand the key responsibilities and required skills, so you can tailor your application to highlight relevant experiences.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience in maintenance or similar roles. Be specific about the tasks you performed and how they relate to the responsibilities listed in the job description.
Showcase Your Customer Service Skills: Since the role involves delivering a high level of customer service, include examples in your application that demonstrate your commitment to guest satisfaction and your ability to work well with others.
Proofread Your Application: Before submitting your application, make sure to proofread it for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Hampton by Hilton Nuneaton
✨Show Your Positive Attitude
During the interview, make sure to convey your positive attitude. This role requires a commitment to delivering high levels of customer service, so share examples of how you've maintained a positive outlook in challenging situations.
✨Demonstrate Flexibility
Be prepared to discuss how you can adapt to different work situations. The hospitality industry is dynamic, and showing that you can handle various tasks and changes will impress the interviewers.
✨Highlight Your Communication Skills
Good communication is key in this role. Share instances where effective communication helped you resolve issues or improve team collaboration. This will show that you can work well with both guests and team members.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills under pressure. Think of past experiences where you successfully handled maintenance issues or guest concerns, and be ready to explain your thought process.
