Guest Experience Manager β€” Front Desk Leadership in Manchester

Guest Experience Manager β€” Front Desk Leadership in Manchester

Manchester Full-Time 28103 - 34348 Β£ / year (est.) No working from home possible
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At a Glance

  • Tasks: Lead the front desk team and ensure exceptional guest experiences.
  • Company: RBH Hospitality Management in Manchester's vibrant Northern Quarter.
  • Benefits: Staff meals, discounts, wellbeing initiatives, and competitive benefits.
  • Other info: Great development opportunities in a dynamic hospitality setting.
  • Why this job: Join a lively hotel environment and make guests feel at home.
  • Qualifications: Energetic personality and strong leadership skills.

The predicted salary is between 28103 - 34348 Β£ per year.

RBH Hospitality Management in Manchester's Northern Quarter seeks a energetic Guest Service Manager to lead the front desk team, ensure smooth check-ins, and deliver exceptional guest experiences.

You will train staff, handle inquiries, coordinate with housekeeping, and maintain accurate billing while keeping a warm, efficient reception.

The role offers a lively hotel environment with development opportunities.

Competitive benefits include staff meals, discounts, and wellbeing initiatives.

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Guest Experience Manager β€” Front Desk Leadership in Manchester employer: Hampton by Hilton Manchester Northern Quarter

RBH Hospitality Management is an outstanding employer located in the vibrant Northern Quarter of Manchester, offering a dynamic work environment where you can thrive as a Guest Experience Manager. With a strong focus on employee development, competitive benefits such as staff meals and discounts, and a commitment to wellbeing initiatives, we foster a culture that values teamwork and exceptional service. Join us to lead a passionate front desk team and create memorable experiences for our guests while advancing your career in hospitality.

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Contact Details:

Hampton by Hilton Manchester Northern Quarter Recruitment Team

We think you need these skills to ace Guest Experience Manager β€” Front Desk Leadership in Manchester

Communication Skills
Problem-Solving Skills
Adaptability
Attention to Detail
Leadership Skills
Team Management
Time Management