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- Tasks: Welcome guests, manage check-ins, and provide excellent customer service during night shifts.
- Company: Join the friendly team at Hampton by Hilton High Wycombe.
- Benefits: Enjoy staff discounts, free parking, and a supportive team environment.
- Other info: Flexible night shifts with opportunities for personal development.
- Why this job: Perfect for night owls who love hospitality and want to make guests feel at home.
- Qualifications: Customer service experience is a plus, but we’ll train the right person.
Part-Time Night Shift Reception Team Member Wanted – Join Our Hotel Family
Are you a night owl with a passion for hospitality? We\’re looking for friendly, reliable, and hardworking team members to join our night shift reception team at Hampton by Hilton High Wycombe
Position: Part-Time Night Shift Reception Team Member
Location: Handy Cross, High Wycombe
Shifts: Night shifts, including weekends and holidays (flexibility required)
Your Role:
As a key part of our night team, you\’ll ensure guests feel welcome, safe, and comfortable throughout the night. You\’ll be involved in a range of duties, including:
- Welcoming guests and handling check-ins and check-outs
- Providing excellent customer service with a friendly smile and helpful attitude
- Managing reservations and answering guest enquiries (phone, email, in-person)
- Light cleaning duties to keep public areas and reception tidy
- Assisting with setting up breakfast areas for the next day
- Serving drinks at the bar (training provided if needed)
- Carrying out night audits and basic admin tasks
What We\’re Looking For:
- Previous hotel or customer service experience is ideal, but not essential – we\’ll train the right person
- A calm and confident communicator, even during busy or challenging situations
- Self-motivated and able to work independently with minimal supervision
- Professional, reliable, and always willing to help out
What We Offer:
- Staff discounts and perks
- Full training and development opportunities
- Supportive team environment
- Uniform provided
If you\’re passionate about hospitality, enjoy working nights, and like being part of a small, close-knit team – we\’d love to hear from you
DBS check apply.
Job Type: Part-time
Pay: £12.21 per hour
Benefits:
- Employee discount
- Free parking
- On-site gym
- On-site parking
- Store discount
Education:
- GCSE or equivalent (preferred)
Experience:
- Customer service: 1 year (preferred)
- Hotel: 1 year (preferred)
- Administrative: 1 year (preferred)
Language:
- English (preferred)
Work Location: In person
Part-time Night Team Member Reception employer: Hampton by Hilton High Wycombe
Contact Detail:
Hampton by Hilton High Wycombe Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part-time Night Team Member Reception
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who work in hospitality. They might know of openings or can put in a good word for you, which can make all the difference.
✨Tip Number 2
Be proactive! Don’t just wait for job postings to pop up. Visit our website regularly and apply directly for the Part-Time Night Shift Reception Team Member role. It shows initiative and enthusiasm!
✨Tip Number 3
Prepare for the interview by practising common questions. Think about your past experiences in customer service and how they relate to the role. We love hearing about your passion for hospitality!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can leave a lasting impression. It shows you're genuinely interested in joining our hotel family and keeps you on their radar.
We think you need these skills to ace Part-time Night Team Member Reception
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share why you’re passionate about hospitality and what makes you a great fit for our night team.
Tailor Your Experience: Make sure to highlight any relevant experience you have, even if it’s not in a hotel setting. Customer service skills are key, so mention any roles where you’ve provided excellent service or handled challenging situations.
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforward communication, so avoid fluff and focus on what makes you a strong candidate for the Part-Time Night Shift Reception Team Member role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with our hotel family!
How to prepare for a job interview at Hampton by Hilton High Wycombe
✨Know the Role Inside Out
Before your interview, make sure you understand the responsibilities of a Part-Time Night Shift Reception Team Member. Familiarise yourself with tasks like check-ins, managing reservations, and providing excellent customer service. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Customer Service Skills
Since this role is all about hospitality, be ready to share examples of how you've provided great customer service in the past. Think of specific situations where you went above and beyond for a guest or handled a challenging situation calmly. This will demonstrate your suitability for the job.
✨Prepare for Common Interview Questions
Anticipate questions like 'How do you handle difficult guests?' or 'What would you do if you were overwhelmed during a busy shift?'. Practising your responses will help you articulate your thoughts clearly and show that you can remain calm under pressure, which is crucial for night shifts.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about team dynamics, training opportunities, or what a typical night shift looks like. This shows your enthusiasm for the role and helps you gauge if the hotel is the right fit for you.