Bar - Guest Service Assistant

Bar - Guest Service Assistant

Full-Time 24960 - 28000 £ / year (est.) No working from home possible
Hampton by Hilton Edinburgh West End

At a Glance

  • Tasks: Create memorable experiences for guests by serving food and drinks in a vibrant bar setting.
  • Company: Join a leading hotel with a focus on exceptional guest service and teamwork.
  • Benefits: Enjoy industry-leading training, discounts, early pay, and access to gym facilities.
  • Other info: Flexible shifts, including evenings and weekends, with great career growth opportunities.
  • Why this job: Be part of a fun team while developing your skills in the hospitality industry.
  • Qualifications: Passion for guest service and strong communication skills; experience is a plus.

The predicted salary is between 24960 - 28000 £ per year.

What is in it for you? As part of the team, you will have access to industry leading benefits that include:

  • Industry leading training and leadership development opportunities
  • Hotel discounts portfolio wide – Staff rates and up to 50% discount on food & beverage and spa
  • Early Pay – Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing.
  • 24/7 access to our employee assistance programme
  • Paid breaks
  • Starting salary above national minimum wage
  • Access to hotel gym facilities
  • Free staff parking

A day in the life of… Working in the hotel's bar, as a Bartender you’ll be responsible for ensuring that guests have a positive, first class dining experience. You’ll greet guests, take orders, serve food and drinks, and handle payments. You’ll be responsible for maintaining a clean and organised dining area, restocking supplies, and assisting with food preparation as needed whilst working agilely to support the rest of the wider business.

Please note that due to licensing legislation, we will only be accepting applicants who are age 18 or above. Due to the nature of this role, you may be required to work late evenings and weekends.

What do we need from you?

  • Experience isn’t essential, but to be successful in this role you will be passionate about providing an exceptional guest experience and living through our brand standards.
  • You’ll have strong communication skills and ability to engage with guests in a friendly and professional manner.
  • An ability to work well in a team and collaborate with other staff members to provide excellent service to guests, being agile in your ability to support colleagues across the hotel.
  • Attention to detail and ability to maintain a clean and organised dining area.
  • Flexibility to work varying shifts, including nights, weekends, and holidays.
  • Experience working in a bar or hospitality environment and knowledge of creating cocktails as well as other beverages would be beneficial.

Bar - Guest Service Assistant employer: Hampton by Hilton Edinburgh West End

Join our vibrant team as a Bar - Guest Service Assistant, where you'll enjoy industry-leading benefits such as extensive training and leadership development opportunities, hotel discounts, and early pay options to enhance your financial wellbeing. Our supportive work culture prioritises employee growth and offers a dynamic environment where you can thrive while delivering exceptional guest experiences in a lively bar setting.

Hampton by Hilton Edinburgh West End

Contact Details:

Hampton by Hilton Edinburgh West End Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Bar - Guest Service Assistant

Get a Taste of the Scene

Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!

Network at Food Festivals

Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!

Show Off Your Skills

Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Hampton by Hilton Edinburgh West End. It’s a fun way to stand out and demonstrate what you bring to the table!

Reach Out Directly to Hampton by Hilton Edinburgh West End

Don't be shy about reaching out to Hampton by Hilton Edinburgh West End directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!

We think you need these skills to ace Bar - Guest Service Assistant

Guest Service
Communication Skills
Teamwork
Attention to Detail
Flexibility
Agility
Hospitality Knowledge

Some tips for your application 🫡

Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.

Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!

Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Hampton by Hilton Edinburgh West End and how your skills can contribute to our team's success. We're after that genuine connection!

Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!

How to prepare for a job interview at Hampton by Hilton Edinburgh West End

Show Your People Skills

In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!

Know Your Menu Inside Out

Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!

Demonstrate Your Team Spirit

Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'

Get Ready for a Practical Test

In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!