Guest Service Agent - Part-time in Edinburgh

Guest Service Agent - Part-time in Edinburgh

Edinburgh Part-Time 26700 - 26700 € / year (est.) No home office possible
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At a Glance

  • Tasks: Welcome guests and provide exceptional service in a vibrant hotel environment.
  • Company: Join the UK's #1 Great Place to Work 2026, Hampton by Hilton.
  • Benefits: Earn £12.91 per hour, enjoy free meals, and receive a smart uniform.
  • Other info: Enjoy high street discounts, holiday perks, and discounted hotel stays.
  • Why this job: Be part of a supportive team and grow your career with personal development programmes.
  • Qualifications: No specific qualifications required, just a passion for helping others.

The predicted salary is between 26700 - 26700 € per year.

WELCOME TO A WORLD OF OPPORTUNITIES AT THE UK's #1 GREAT PLACE TO WORK 2026, AS VOTED BY OUR TEAM MEMBERS! No two days are the same at Hampton by Hilton Edinburgh Airport. There is a 'buzz' about the hotel with the various types of guests that we welcome and extend our personality to. Our diverse team is characterised by a genuine desire to want to constantly help and support one another. We promote an inclusive atmosphere where people are encouraged to develop and thrive in the workplace.

A WORLD OF REWARDS:

  • Hourly Rate of £12.91 per hour
  • Smart uniform provided
  • Free and healthy meals when on duty
  • Grow your Career!
  • Personal Development programmes designed to support you at every step of your career
  • A chance to make a difference through our Corporate Responsibility programmes
  • Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)
  • Team Member Referral Program
  • High street discounts: with Perks at Work
  • Holiday: 28 days including bank holidays (increasing yearly to up to 33 days)
  • Discounted dental and health cover

Guest Service Agent - Part-time in Edinburgh employer: Hampton by Hilton Edinburgh Airport

At Hampton by Hilton Edinburgh Airport, we pride ourselves on being a top employer, recognised as the UK's #1 Great Place to Work 2026. Our vibrant work culture fosters inclusivity and personal growth, offering extensive career development programmes and a range of rewards including competitive pay, generous holiday allowances, and unique team member benefits like discounted stays and meals. Join us to be part of a supportive team that values your contributions and encourages you to thrive in a dynamic hospitality environment.

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Contact Detail:

Hampton by Hilton Edinburgh Airport Recruiting Team

StudySmarter Expert Advice🤫

We think this is how you could land Guest Service Agent - Part-time in Edinburgh

Tip Number 1

Get to know the company culture! Before your interview, check out Hampton by Hilton's social media and website. This will help you understand their vibe and show that you're genuinely interested in being part of their team.

Tip Number 2

Practice your people skills! As a Guest Service Agent, you'll be interacting with all sorts of guests. Role-play common scenarios with friends or family to boost your confidence and prepare for those tricky questions.

Tip Number 3

Dress to impress! Make sure you look smart and professional for your interview. A good first impression can go a long way, especially in a customer-facing role like this one.

Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining our fantastic team at Hampton by Hilton Edinburgh Airport!

We think you need these skills to ace Guest Service Agent - Part-time in Edinburgh

Customer Service Skills
Communication Skills
Teamwork
Problem-Solving Skills
Adaptability
Attention to Detail
Time Management

Some tips for your application 🫡

Be Yourself:When you're writing your application, let your personality shine through! We want to get to know the real you, so don’t be afraid to show your enthusiasm for the role and what makes you unique.

Tailor Your Application:Make sure to customise your application to fit the Guest Service Agent role. Highlight any relevant experience or skills that align with our values of support and inclusivity. It shows us you’re genuinely interested!

Keep It Clear and Concise:We appreciate a straightforward approach. Keep your application clear and to the point, making it easy for us to see why you’d be a great fit for our team. Avoid fluff and focus on what matters!

Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. This way, we can easily track your application and ensure it gets the attention it deserves. We can’t wait to hear from you!

How to prepare for a job interview at Hampton by Hilton Edinburgh Airport

Know the Company Culture

Before your interview, take some time to research Hampton by Hilton and understand their values and culture. They pride themselves on inclusivity and support, so be ready to share how you can contribute to that positive atmosphere.

Showcase Your People Skills

As a Guest Service Agent, you'll be interacting with a variety of guests daily. Prepare examples from your past experiences where you've successfully handled customer queries or resolved issues. This will demonstrate your ability to connect with people and provide excellent service.

Dress the Part

First impressions matter! Make sure to wear smart attire that reflects the professional environment of the hotel. A polished appearance shows that you respect the opportunity and are serious about the role.

Ask Thoughtful Questions

At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or what a typical day looks like. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.