Breakfast Assistant- Holiday Inn Express Windsor by IHG
Join Our Team and Help Create Great Starts to Every Guest's Day
At Holiday Inn Express Windsor, breakfast is one of the most important parts of our guest experience. As an Express hotel, breakfast is included for our guests and is a key reason many travellers choose to stay with us. Every morning, our team has the opportunity to make a positive and lasting impression by delivering a warm welcome, excellent service, and a well-presented breakfast experience. Holiday Inn Express hotels are built around providing simple, smart travel with the essentials done exceptionally well, and breakfast is at the heart of that promise.
We are looking for an enthusiastic, friendly, and reliable Breakfast Assistant to join our team.
Location: Holiday Inn Express Windsor
Hours: Part-Time (including weekends and bank holidays)
Reporting to: Senior Guest Service Manager and General Manager
Main Purpose of the Role
To provide a welcoming and memorable breakfast experience for all guests by ensuring the breakfast area is fully prepared, well-stocked, clean, and presented to the highest standards. As one of the first team members guests meet each day, you will play a vital role in creating a positive start to their stay.
Key Responsibilities
Guest Service
- Welcome guests warmly and professionally.
- Engage with guests and assist with any breakfast-related enquiries.
- Ensure guests receive excellent service throughout breakfast.
- Promote a friendly and welcoming atmosphere at all times.
Breakfast Service
- Set up the breakfast buffet before service begins.
- Prepare and replenish hot and cold breakfast items.
- Ensure all food is presented attractively and in line with company standards.
- Monitor stock levels, ordering and replenish products promptly during service.
- Basic food preparation and Cooking.
- Ensure the kitchen and breakfast areas are cleaned, organised, and maintained to the highest company and food safety standards,
Cleanliness & Food Safety
- Ensure the kitchen and breakfast areas are cleaned, organised, and maintained to the highest company and food safety standards,
- Clear and reset tables efficiently.
- Ensure all food safety and hygiene procedures are followed.
- Clean breakfast stations, equipment, and dining areas after service.
- Follow all health and safety regulations and company policies.
Teamwork
- Work closely with Reception, Housekeeping, and Maintenance teams.
- Support colleagues where needed to ensure smooth hotel operations.
- Attend training and team meetings as required.
The duties reflect common responsibilities expected within Holiday Inn Express breakfast operations and hospitality industry best practice
What We Are Looking For
Essential
- Positive and professional attitude.
- Excellent customer service skills.
- Reliable and punctual.
- Ability to work early morning shifts.
- Good communication skills.
- Ability to work independently and as part of a team.
Desirable
- Previous hospitality, restaurant, café, or hotel experience.
- Food Hygiene Certificate.
- Experience working in a customer-facing environment.
- Knowledge of food safety and allergen procedures.
What We Offer
- Competitive salary.
- Hotel and food discounts.
- Training and development opportunities.
- Career progression within the hotel and wider hospitality group.
- Supportive and friendly working environment.
- Employee recognition programmes.
- Hotel discounts portfolio wide – Staff rates and up to 50% discount on food & beverage and spa
- Wagestream – Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing.
Right to Work Requirements
Applicants must have the legal right to work in the UK. Unfortunately, Holiday Inn Express Windsor is unable to offer visa sponsorship for this position
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