Guest Service Agent - Night Shifts in Somerset

Guest Service Agent - Night Shifts in Somerset

Somerset Full-Time 20000 - 25000 € / year (est.) No home office possible
Hampton by Hilton Bristol Airport

At a Glance

  • Tasks: Provide exceptional guest service and create memorable experiences during night shifts.
  • Company: Join the UK's #1 Great Place to Work 2026, known for its inclusive culture.
  • Benefits: Enjoy competitive pay, flexible hours, and comprehensive training.
  • Other info: Dynamic work environment with opportunities for growth and development.
  • Why this job: Be part of a passionate team that shares the warmth of hospitality every night.
  • Qualifications: Strong communication skills and a passion for customer service.

The predicted salary is between 20000 - 25000 € per year.

WELCOME TO A WORLD OF OPPORTUNITIES AT THE UK's #1 GREAT PLACE TO WORK 2026, AS VOTED BY OUR TEAM MEMBERS!

No two days or two hotels are the same, but our spirit and passion for hospitality always brings all our teams together to create a culture of inclusiveness, positivity and drive to achieve our common goal: "To share the light and warmth of hospitality".

With amazing training, resources and...

Guest Service Agent - Night Shifts in Somerset employer: Hampton by Hilton Bristol Airport

Join a vibrant team at the UK's #1 Great Place to Work 2026, where as a Guest Service Agent on night shifts, you'll thrive in a culture that celebrates inclusiveness and positivity. With exceptional training and resources at your disposal, you'll have ample opportunities for personal and professional growth while contributing to our mission of sharing the light and warmth of hospitality.

Hampton by Hilton Bristol Airport

Contact Detail:

Hampton by Hilton Bristol Airport Recruiting Team

StudySmarter Expert Advice🤫

We think this is how you could land Guest Service Agent - Night Shifts in Somerset

Tip Number 1

Network like a pro! Reach out to current or former employees on LinkedIn and ask about their experiences. A friendly chat can give you insider info and maybe even a referral!

Tip Number 2

Prepare for the interview by practising common questions. Think about how your skills align with the hospitality spirit we cherish. Show us your passion for creating memorable guest experiences!

Tip Number 3

Dress the part! Even if it’s a virtual interview, looking sharp shows you’re serious about the role. Plus, it helps boost your confidence when you’re in front of us.

Tip Number 4

Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and remind us of your enthusiasm for joining our amazing team.

We think you need these skills to ace Guest Service Agent - Night Shifts in Somerset

Customer Service Skills
Communication Skills
Problem-Solving Skills
Teamwork
Adaptability
Attention to Detail
Time Management

Some tips for your application 🫡

Show Your Passion for Hospitality:When you're writing your application, let your love for hospitality shine through! We want to see how you connect with our mission to share the light and warmth of hospitality. Share any relevant experiences that highlight your enthusiasm.

Tailor Your Application:Make sure to customise your application for the Guest Service Agent role. We appreciate when candidates take the time to align their skills and experiences with what we’re looking for. It shows us you’re genuinely interested in joining our team!

Be Yourself:We value authenticity, so don’t be afraid to let your personality come through in your writing. We’re looking for team members who will fit into our inclusive culture, so show us who you are and what makes you unique!

Apply Through Our Website:To make sure your application gets to us directly, apply through our website. It’s the best way to ensure we see your application and can consider you for this exciting opportunity. Plus, it’s super easy!

How to prepare for a job interview at Hampton by Hilton Bristol Airport

Know Your Hospitality Basics

Brush up on your knowledge of the hospitality industry, especially around guest service. Understand what makes a great guest experience and be ready to share examples of how you've contributed to that in past roles.

Show Your Passion for People

Since this role is all about creating a warm and welcoming environment, let your passion for helping others shine through. Share stories that highlight your ability to connect with guests and resolve issues effectively.

Prepare for Scenario Questions

Expect questions that put you in real-life situations, like handling difficult guests or managing unexpected challenges during night shifts. Think of specific examples from your experience that demonstrate your problem-solving skills and adaptability.

Ask Insightful Questions

At the end of the interview, don’t forget to ask questions that show your interest in the company culture and team dynamics. Inquire about training opportunities or how the team collaborates to create that positive atmosphere they pride themselves on.