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For Companies At a Glance
- Tasks: Drive revenue by building relationships with clients and hunting for new business opportunities.
- Company: Join a dynamic hotel brand focused on growth and exceptional guest experiences.
- Benefits: Enjoy flexible working options, networking events, and professional development opportunities.
- Why this job: Be a key player in a vibrant team, making an impact in the hospitality industry.
- Qualifications: Experience in proactive sales is essential; a full UK driving license is preferred.
- Other info: Engage with local communities and represent the hotel at various events.
The predicted salary is between 36000 - 60000 £ per year.
Job Overview
The Sales Manager will be focused on building and maintaining relationships with existing and potential clients within the local and national market, ensuring a driven and professional approach with all contacts. This pro‑active sales role’s main objective is to drive revenue for the hotel, hunting for new business alongside the Group Director of Sales and acting as a Hotel Ambassador during client meetings, showrounds and exhibitions. The Sales Manager will actively seek and secure new business using all channels of communication, exploring every opportunity to maximise revenue across Corporate accommodation, Group Tours, Corporate and Leisure Groups and Meetings.
Key Responsibilities
- Maintain strong key relationships with existing and repeat business, ensuring opportunities to up‑sell or maximise revenue are explored.
- Build and manage relationships with the Brand’s Key Account Directors to maximise revenue opportunities.
- Explore all market segments and establish relationships with the brand’s key account directors to secure national account business for the local area.
- Utilise all forms of communication, conduct off‑site meetings, tele‑sales calls and ensure a high level of appointments are consistently planned in line with personal targets.
- Identify any tour operator or group business locally and via working with the Brand Account Managers and relevant teams to secure the business.
- Attend any functions, events, networking opportunities or exhibitions on behalf of the hotel, maintaining a professional approach when representing the hotel and actively pursuing any sales opportunities.
- Research competitors to obtain market/rate intelligence and understand business trends, competition, and key accounts.
- Report on and produce any necessary data; use all sales office support systems.
- Attend all required hotel meetings, ensuring any required reports or documents are provided.
- Lead monthly business reviews to present the relevant data and information in relation to your remit.
- Maintain presence in the local community and attend any local networking events or functions; maintain close relationships with key local contacts and raise the profile and awareness of the hotel whenever possible.
- Adhere to established Sales processes and utilise systems for enquiry handling and contracting business.
- Demonstrate excellent communication with the hotel’s internal team.
- Maintain regular communication with the hotel’s corporate travellers through hosting events such as Hilton’s Honours guest events.
- Acknowledge feedback and areas of success and development from the guest point of view.
- Identify personal training needs and attend appropriate training to develop knowledge, techniques, and skills.
Skills and Experience
- Demonstrated experience in a proactive sales role (branded hotel experience is ideal).
- Full UK driving licence is ideal.
- The ability to analyse, communicate, and influence business trends and drivers.
- Strong customer relationship management skills and the ability to negotiate.
Excellent communication and interpersonal skills required.
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Sales Manager employer: Hampton By Hilton Blackburn
Contact Detail:
Hampton By Hilton Blackburn Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Manager
✨Tip Number 1
Network actively within the hospitality industry. Attend local events, trade shows, and exhibitions to meet potential clients and industry peers. Building relationships in person can significantly enhance your chances of landing this role.
✨Tip Number 2
Research the hotel and its competitors thoroughly. Understanding their unique selling points and market position will help you articulate how you can contribute to their success during interviews and networking opportunities.
✨Tip Number 3
Demonstrate your proactive sales approach by sharing specific examples from your past experiences. Be ready to discuss how you've successfully hunted for new business and maintained client relationships, as this aligns perfectly with the job's requirements.
✨Tip Number 4
Engage with the hotel's social media platforms. By following and interacting with their posts, you can gain insights into their current initiatives and showcase your enthusiasm for the brand when you apply or network.
We think you need these skills to ace Sales Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in proactive sales roles, particularly in the hospitality sector. Emphasise your achievements in building client relationships and driving revenue.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for sales and your understanding of the hotel industry. Mention specific examples of how you've successfully secured new business and maintained client relationships.
Showcase Communication Skills: Since excellent communication is key for this role, ensure your application reflects your ability to communicate effectively. Use clear and concise language, and consider including examples of successful negotiations or presentations you've conducted.
Research the Company: Before submitting your application, research the hotel and its market position. Understanding their key accounts and competitors will allow you to tailor your application and demonstrate your knowledge during potential interviews.
How to prepare for a job interview at Hampton By Hilton Blackburn
✨Research the Company
Before your interview, make sure to research the hotel and its brand. Understand their key accounts, market segments, and recent news. This will help you tailor your responses and show that you're genuinely interested in the role.
✨Prepare for Role-Specific Questions
Expect questions about your experience in proactive sales, particularly in the hospitality sector. Be ready to discuss specific strategies you've used to build client relationships and drive revenue.
✨Showcase Your Networking Skills
Since the role involves attending events and networking, be prepared to share examples of how you've successfully built relationships in the past. Highlight any relevant local contacts you may have and how they could benefit the hotel.
✨Demonstrate Communication Skills
Excellent communication is key for this position. During the interview, practice clear and concise responses. You might also want to prepare a brief pitch about yourself, as if you were introducing the hotel to a potential client.
