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- Tasks: Lead hotel operations, ensuring excellence and a people-first culture.
- Company: Stylish hotel managed by leaf HOSPITALITY, focused on excellence.
- Benefits: Exclusive discounts, continuous learning, competitive pay, and additional leave.
- Why this job: Join a dynamic team and make a real impact in the hospitality industry.
- Qualifications: 2+ years in hotel management, passionate about guest experiences.
- Other info: Be part of a company that values integrity, humanity, and transparency.
The predicted salary is between 36000 - 60000 £ per year.
This stylish hotel is off the M65, ideally located on the border of Hyndburn and Blackburn within the Frontier Retail Park. Local attractions such as Blackburn's historic cathedral, the Blackburn Museum & Art Gallery, King George's Hall, and Blackburn Empire Theatre are only a 10-minute drive away. The hotel encompasses 150 bedrooms and has substantial parking available for big group bookings. The hotel has a friendly, upbeat, comfortable feel and embodies Hampton's culture of Hamptonality perfectly. Our team will welcome you with a bright smile and are multiskilled to support you on both the reception desk as well as in our lounge, bar, and during breakfast. There is a spacious lounge area where guests can enjoy a relaxing drink and some food, or they may choose to take advantage of the onsite gym. The spacious and friendly lounge area is the perfect setting to meet with your family, friends, or to organise a small meeting with a client or colleagues.
The Role: This is an excellent opportunity for an aspiring General Manager or an experienced General Manager to play a key role in the continued growth and success of the business. As the General Manager, you will lead all aspects of hotel operations with a focus on excellence. Your unwavering passion for the hotel's success, coupled with your precision and meticulous attention to detail, will set the standard for your team. Reporting directly to the Group Operations Director, you will play a pivotal role in driving performance and strategy. In this position, you will participate in monthly business reviews, presenting the hotel's performance to key stakeholders. Our company takes pride in maintaining our assets to the highest standards and being at the forefront of innovative ideas and concepts that keep us ahead of the competition. We are seeking a dedicated leader who is deeply committed to the hotel's success. You will focus on the finer details to ensure that both the hotel and the team collaborate effectively and operate efficiently, maintaining the highest standards of service.
Skills and Experience:
- Minimum of 2+ years’ experience as a Hotel Manager, Operations Manager or above.
- Ideally from a Hilton-branded hotel environment.
- Passionate about delivering outstanding guest experiences and creating a people-first culture.
- Confident and capable of challenging the status quo to drive improvement.
- Experienced in navigating a multi-layered stakeholder environment (brand, owners, management).
- Commercially astute, with a strong track record of leading, coaching, and developing successful teams.
- Sound understanding of health and safety practices.
- Strong financial acumen.
- Flexible availability, including weekends and key trading periods.
- A natural brand ambassador who is visible, engaged, and active within the local community.
- Embodies leaf HOSPITALITY’s core values: integrity, humanity, and transparency.
- An inspiring communicator with high emotional intelligence and the ability to motivate and engage teams.
- Strategically minded, with the vision and ambition to drive the hotel forward in a dynamic industry.
- Balances being a visible leader on the floor with a strategic focus on long-term commercial success.
What you'll get in return:
- Exclusive Team Member discounted stays and 50% off F&B across the leaf HOSPITALITY portfolio and Hilton Worldwide.
- Continuous learning & development opportunities.
- Free access to 24/7 employee assistance program.
- Access to perks, discounts and memberships via the Hapi platform.
- Team member of the month - £100 and Team member of the year - £500.
- Competitive pay and package including bonus scheme.
- Additional annual leave and family leave.
- Additional pension contribution.
Apply now and be part of a company where excellence is not just a value but a way of life! This hotel is managed by leaf HOSPITALITY, a hotel management company that has one simple value that underpins everything we do: be excellent. We work with branded and independent hotels. Our vision is to be a leader in the market where every member of our team plays a part in delivering excellent service to our guests, owners, and team members.
General Manager in Blackburn employer: Hampton By Hilton Blackburn
Contact Detail:
Hampton By Hilton Blackburn Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager in Blackburn
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, attend local events, and engage with professionals on platforms like LinkedIn. You never know who might have the inside scoop on a General Manager position!
✨Tip Number 2
Prepare for interviews by researching the hotel and its culture. Familiarise yourself with their values, like 'Hamptonality', and think about how your experience aligns with their mission. Show them you’re not just another candidate, but the perfect fit!
✨Tip Number 3
Practice your pitch! Be ready to discuss your leadership style and how you’ve driven success in previous roles. Highlight your passion for guest experiences and team development – that’s what they want to hear!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our brand. Let’s get you that General Manager role!
We think you need these skills to ace General Manager in Blackburn
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for hospitality shine through! We want to see how much you care about delivering outstanding guest experiences and creating a people-first culture.
Tailor Your CV: Make sure your CV is tailored to the General Manager role. Highlight your relevant experience, especially if you've worked in a Hilton-branded environment. We love seeing how your skills align with our values!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that get straight to the heart of your achievements and how they relate to the role. Remember, less is often more!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Hampton By Hilton Blackburn
✨Know the Hotel Inside Out
Before your interview, make sure you research the hotel thoroughly. Familiarise yourself with its history, values, and unique selling points. Understanding the local attractions and how they contribute to the guest experience will show your genuine interest in the role.
✨Showcase Your Leadership Style
As a General Manager, your leadership style is crucial. Be prepared to discuss your approach to team management and how you inspire and motivate your staff. Share specific examples of how you've developed teams in the past and improved service standards.
✨Prepare for Stakeholder Scenarios
Since you'll be navigating a multi-layered stakeholder environment, think about potential scenarios you might face. Prepare to discuss how you would handle challenges with brand owners or management while maintaining excellent service and operational efficiency.
✨Demonstrate Financial Acumen
Be ready to talk about your experience with financial management. Highlight any successes you've had in driving revenue or managing budgets effectively. This will reassure them that you can balance strategic focus with the day-to-day financial health of the hotel.
