At a Glance
- Tasks: Welcome guests and ensure their dining experience is unforgettable.
- Company: Join Hilton, a global leader in hospitality with endless career possibilities.
- Benefits: Enjoy discounted hotel stays, meals, and access to training resources.
- Other info: Fast-paced environment with opportunities for growth and development.
- Why this job: Be part of a team that creates magical experiences for guests every day.
- Qualifications: Friendly personality, strong communication skills, and a team player attitude.
The predicted salary is between 10.8 - 13.2 £ per hour.
- Description
- Food and Beverage Assistant
- 8 hours per week contract Morning and evening shifts
- JOIN US
At Hilton, It Matters Where You Stay, but The Stay is only one side of the story.
The possibilities are endless with a career at Hilton. Come for the job, thrive in your career, and enjoy the journey of Making the Stay .
As a global hospitality company with 22 world-class brands in 126 countries and territories, comprising more than 7,000 properties with one million rooms, we know it takes hundreds of jobs to create unforgettable experiences for our guests – and behind every job, there’s an extraordinary person working to make each Stay magical.
OUR HOTEL
Located in the city center, with easy access to major road links.
The hotel comprises of 285 bedrooms, 2 meeting rooms, bar & restaurant, fitness centre and offers a free hot breakfast.
- OUR BENEFITS
- You will have access to a benefits package we believe truly works for our people
- Discounted hotel room rates for you and your friends & family
- 50% Discount on food & drink whilst on duty
- Hilton Learning & Development platform for all training requirements
- 50% F&B discount at Hilton hotels when staying on Team Member Rates
- Incentive schemes
And much more!
A DAY IN THE LIFE OF A GUEST SERVICE ASSISTANT (FOOD & BEVERAGE) AT OUR HOTEL
What you'll be doing...
- Be the friendly face that welcomes guests, making their first impression unforgettable.
- Replenishing the breakfast buffet ensuring the highest standards of food hygiene are maintained at all times
- Clearing breakfast tables
- Cleaning and restocking the breakfast buffet area after breakfast.
- Go the extra mile for special requests, adding that extra touch to make guests’ stays memorable.
- Preparing simple meals and drinks ensuring the highest standards of food hygiene are maintained at all times
- Identifying potential sales leads
- Manage daily tasks like cleaning, food preparation and compliance checks with efficiency, staying cool under pressure.
- Go the extra mile for special requests, adding that extra touch to make guests’ stays memorable.
- WHAT WE NEED FROM YOU
- A welcoming personality who loves connecting with people and making their day brighter.
- Strong communication skills, comfortable chatting with guests and coordinating with team members.
- Sharp attention to detail, especially when it comes to handling guest needs and reservations.
- A problem-solver who can think on their feet, handling any situation with a positive attitude.
- Team spirit, ready to jump in wherever needed to keep things flowing smoothly.
- High energy and adaptability, thriving in a fast-paced environment where no two days are the same.
- #J-18808-Ljbffr
Food And Beverage Assistant in Birmingham employer: Hampton By Hilton Birmingham
HotelCare is an exceptional employer, offering a supportive work culture that prioritises employee well-being and development. With flexible working hours, comprehensive training, and opportunities for career progression through apprenticeships, we ensure our team members thrive in a dynamic environment. Our commitment to sustainability and quality service, combined with benefits like up to 28 days of paid holiday and free lunch on duty, makes HotelCare a rewarding place to build your career in the hospitality industry.
Contact Details:
Hampton By Hilton Birmingham Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Food And Beverage Assistant in Birmingham
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at Hampton By Hilton Birmingham and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Food And Beverage Assistant in Birmingham
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at Hampton By Hilton Birmingham that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at Hampton By Hilton Birmingham.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at Hampton By Hilton Birmingham get a sense of who you are beyond your experience!
How to prepare for a job interview at Hampton By Hilton Birmingham
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at Hampton By Hilton Birmingham and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
