At a Glance
- Tasks: Manage sales orders, customer relationships, and coordinate with warehouses for smooth operations.
- Company: Hampstead Tea, a fast-growing brand committed to 100% organic products.
- Benefits: Competitive salary, 28 days holiday, pension, and unlimited tea!
- Other info: Dynamic role with opportunities for growth in a supportive environment.
- Why this job: Join a passionate team and make a real impact in a unique, eco-friendly company.
- Qualifications: Strong organisational skills, sales admin experience, and proficiency in Excel and CRM software.
The predicted salary is between 30000 - 35000 € per year.
Do you have a passion for sales and a get stuff done attitude? Hampstead Tea is unique. 100% Organic. No Microplastics. Pure Taste. We are growing fast and need to build on our sales team.
This is an office based role that provides considerable variety and combines customer relationship management with order processing. Coming up with creative solutions to everyday issues is always welcome in our small team! But you will need to be organised, have excellent number/excel skills with attention to detail and accuracy.
Key Responsibilities:- Check the accuracy of orders and follow their progress through to being delivered. This involves working with our warehouses in the UK and the EU using warehouse management systems, Mintsoft, Workhorse and Xero.
- Be experienced in using platforms for retailers like Ocado, Wholefoods, Shopify, Faire etc.
- Complete new line forms for new listings, manage and keep records of customer promotions, pricing.
- Coordinating samples for customers.
- Managing our Shopify site to set up products, pricing etc.
- Being responsible for transporting orders including export documentation such as packing lists, commercial invoices, certificates etc.
- To be successful in this role you will need to be exceptionally organised and a team player.
- Cheerful and efficient customer service and problem solving using initiative.
- Excellent verbal and written communication skills, the ability to work in a team, persistence and to work well under pressure in a fast growing business.
- Advanced EXCEL, WORD, POWERPOINT, sites like Shopify.
- Have previous experience in a similar role in FMCG/food and bev, with an understanding of using batch codes, best before dates etc.
- Be able to work to tight deadlines with a flexible working approach to varying workloads.
- Prior experience in a sales/office administration role.
Start: ASAP
Other: Possess a driving licence
Salary: Depends on experience (30-35K pa). 28 days holiday, pension, loads of Tea.
Qualifications:- Strong sales administration skills
- Excellent communication skills
- Familiarity with CRM software like Xero, Microsoft Office suite, Inventory management
- Strong time management and organizational skills
- Prior experience in administrative roles
- Customer service experience
- Great IT skills
- Valid driver's license
Sales admin & E Commerce Ops employer: Hampstead Tea
Hampstead Tea is an exceptional employer that values creativity and teamwork in a vibrant office environment. With a commitment to organic products and sustainability, employees enjoy a supportive culture that fosters personal growth and development, alongside competitive benefits such as 28 days of holiday and a pension scheme. Join us in our mission to deliver pure taste while being part of a fast-growing company that prioritises both employee satisfaction and environmental responsibility.
StudySmarter Expert Advice🤫
We think this is how you could land Sales admin & E Commerce Ops
✨Tip Number 1
Get to know the company inside out! Research Hampstead Tea's values, products, and their unique selling points. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions related to sales admin and e-commerce operations. Think about how your previous experiences align with the role and be ready to share specific examples that highlight your skills.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email reiterating your enthusiasm for the role can leave a lasting impression. Plus, it shows you’re proactive and keen to join the team!
We think you need these skills to ace Sales admin & E Commerce Ops
Some tips for your application 🫡
Show Your Passion for Sales:Let us see your enthusiasm for sales right from the start! In your application, mention any relevant experiences or achievements that highlight your passion and 'get stuff done' attitude. We love candidates who are excited about what they do!
Be Organised and Detail-Oriented:Since this role requires a keen eye for detail, make sure your application reflects your organisational skills. Use clear headings, bullet points, and concise language to showcase your experience with order processing and customer relationship management.
Highlight Your Tech Skills:We’re looking for someone who’s comfortable with various platforms like Shopify and Xero. Don’t forget to mention your proficiency in Excel and any other relevant software in your application. Show us you can handle the tech side of things!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Hampstead Tea
✨Know Your Stuff
Before the interview, make sure you’re familiar with Hampstead Tea’s products and values. Understand their commitment to organic and sustainable practices. This will show your genuine interest in the company and help you connect with the interviewers.
✨Show Off Your Skills
Be ready to discuss your experience with CRM software like Xero and platforms such as Shopify. Prepare specific examples of how you've used these tools in previous roles, especially in sales administration or customer service. This will demonstrate your capability to hit the ground running.
✨Be Organised and Detail-Oriented
Since the role requires excellent organisational skills and attention to detail, come prepared with a few examples of how you’ve successfully managed multiple tasks or projects. Highlight any experience you have with order processing and accuracy checks to reinforce your fit for the position.
✨Problem-Solving Mindset
Hampstead Tea values creative solutions, so think of a couple of challenges you’ve faced in past roles and how you resolved them. This will showcase your initiative and ability to work under pressure, which is crucial in a fast-growing business.
