At a Glance
- Tasks: Join our team to manage sales and e-commerce operations with a focus on customer relationships.
- Company: Hampstead Tea, a fast-growing organic tea company with a commitment to sustainability.
- Benefits: Competitive salary, 28 days holiday, pension, and plenty of tea!
- Other info: Dynamic office environment with opportunities for growth and creativity.
- Why this job: Be part of a unique brand making a difference in the organic market.
- Qualifications: Strong organisational skills, sales admin experience, and proficiency in Excel and CRM software.
The predicted salary is between 30000 - 35000 € per year.
Do you have a passion for sales and a get stuff done attitude? Hampstead Tea is unique. 100% Organic. No Microplastics. Pure Taste. We are growing fast and need to build on our sales team.
This is an office based role that provides considerable variety and combines customer relationship management with order processing. Coming up with creative solutions to everyday issues is always welcome in our small team! But you will need to be organised, have excellent number/excel skills with attention to detail and accuracy.
Key Responsibilities:- Check the accuracy of orders and follow their progress through to being delivered. This involves working with our warehouses in the UK and the EU using warehouse management systems, Mintsoft, Workhorse and Xero.
- Be experienced in using platforms for retailers like Ocado, Wholefoods, Shopify, Faire etc.
- Complete new line forms for new listings, manage and keep records of customer promotions, pricing.
- Coordinating samples for customers.
- Managing our Shopify site to set up products, pricing etc.
- Being responsible for transporting orders including export documentation such as packing lists, commercial invoices, certificates etc.
- To be successful in this role you will need to be exceptionally organised and a team player.
- Cheerful and efficient customer service and problem solving using initiative.
- Excellent verbal and written communication skills, the ability to work in a team, persistence and to work well under pressure in a fast growing business.
- Advanced EXCEL, WORD, POWERPOINT, sites like Shopify.
- Have previous experience in a similar role in FMCG/food and bev, with an understanding of using batch codes, best before dates etc.
- Be able to work to tight deadlines with a flexible working approach to varying workloads.
- Prior experience in a sales/office administration role.
Start: ASAP
Other: Possess a driving licence
Salary: Depends on experience (30-35K pa). 28 days holiday, pension, loads of Tea.
Qualifications:- Strong sales administration skills
- Excellent communication skills
- Familiarity with CRM software like Xero, Microsoft Office suite, Inventory management
- Strong time management and organizational skills
- Prior experience in administrative roles
- Customer service experience
- Great IT skills
- Valid driver's license
Sales admin & E Commerce Ops in Cranfield employer: Hampstead Tea
Hampstead Tea is an exceptional employer that values creativity and teamwork in a vibrant office environment. With a commitment to organic products and sustainability, employees enjoy a supportive culture that fosters personal growth and development, alongside competitive benefits such as 28 days of holiday and a pension scheme. Join us in our mission to deliver pure taste while being part of a fast-growing team that prioritises innovation and customer satisfaction.
StudySmarter Expert Advice🤫
We think this is how you could land Sales admin & E Commerce Ops in Cranfield
✨Tip Number 1
Get to know the company! Research Hampstead Tea and understand their values, products, and mission. This will help you tailor your approach and show genuine interest during interviews.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and potentially a foot in the door.
✨Tip Number 3
Prepare for the interview by practising common questions related to sales admin and e-commerce operations. Think about how your skills match the job description and be ready to share examples.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team at Hampstead Tea.
We think you need these skills to ace Sales admin & E Commerce Ops in Cranfield
Some tips for your application 🫡
Show Your Passion:Let your enthusiasm for sales shine through in your application. We want to see that you’re not just looking for a job, but that you genuinely care about what we do at Hampstead Tea and how you can contribute to our growth.
Be Organised:Since this role requires excellent organisational skills, make sure your application reflects that. Use clear headings, bullet points, and a tidy layout to show us you can keep things in order right from the start!
Highlight Relevant Experience:Make sure to mention any previous experience in sales administration or e-commerce operations. We love seeing how your background aligns with what we need, especially if you've worked with platforms like Shopify or Xero.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Hampstead Tea
✨Know Your Stuff
Before the interview, make sure you’re familiar with Hampstead Tea’s products and values. Understand their commitment to organic and sustainable practices. This will show your genuine interest in the company and help you connect with the interviewers.
✨Show Off Your Skills
Be ready to discuss your experience with CRM software like Xero and platforms such as Shopify. Prepare specific examples of how you've used these tools in previous roles, especially in sales administration or customer service. This will demonstrate your capability to hit the ground running.
✨Be Organised and Detail-Oriented
Since the role requires excellent organisational skills and attention to detail, consider bringing a portfolio that showcases your past work. Include examples of order processing, customer promotions, or any relevant documentation you’ve managed. This will highlight your ability to stay organised under pressure.
✨Problem-Solving Mindset
Hampstead Tea values creative solutions, so think of a few challenges you’ve faced in previous roles and how you overcame them. Be prepared to discuss these scenarios during the interview, as it will illustrate your initiative and problem-solving skills.
