At a Glance
- Tasks: Manage third-party risk and enhance operational resilience for a leading bank.
- Company: Hampshire Trust Bank, a dynamic financial institution in London.
- Benefits: Competitive salary, hybrid work, private medical insurance, and generous leave.
- Other info: Join a collaborative team with excellent career growth opportunities.
- Why this job: Make a real impact on risk management and governance in the banking sector.
- Qualifications: Experience in third-party risk management and strong stakeholder engagement skills.
The predicted salary is between 60000 - 75000 £ per year.
Location: London (Head Office)
Hours: Monday to Friday, 9:00am–5:30pm
Working Pattern: Hybrid (50/50)
Reports to: Director of First Line Risk
Department: Chief Operating Office – First Line Risk
Travel: Occasional travel as required
About the Role
We’re looking for an experienced Third Party Risk & Operational Resilience Manager to join our First Line Risk team at Hampshire Trust Bank. This is a high‑impact role where you’ll take ownership of the Third Party Risk Management (TPRM) framework while supporting the bank’s broader operational resilience strategy. You’ll act as a subject matter expert, ensuring our third‑party risk framework remains compliant, proportionate and embedded across the business, while providing oversight, challenge and guidance to key stakeholders. You’ll play a critical role in protecting the bank, strengthening supplier governance and ensuring resilience across our services, with strong visibility at senior leadership level.
Key Responsibilities
- Third Party Risk Management (Primary Focus)
- Own and maintain the TPRM policy, framework, operating model and supporting standards
- Oversee onboarding, segmentation and risk assessment of third‑party suppliers
- Provide expert guidance and challenge to business owners on supplier risk responsibilities
- Deliver assurance activity, identify control weaknesses and escalate non‑compliance
- Lead the Third Party Risk Forum, including MI production, governance and action tracking
- Manage third‑party due diligence (including platforms such as Hellios) and supplier oversight
- Develop and track third‑party performance metrics and reporting
- Design and deliver exit strategy testing and contingency planning
- Operational Resilience (Supporting)
- Support the implementation of the operational resilience framework across the bank
- Contribute to business continuity planning, incident management and service resilience
- Support scenario testing and identification of resilience vulnerabilities
- Ensure TPRM is effectively integrated into resilience reporting and governance
- Business Incident Management
- Participate in the Business Incident Management rota
- Act as incident lead when required, coordinating response, governance and resolution
- Ensure incidents are managed in line with policy and closed effectively
Who You’ll Work With
You’ll Collaborate Closely With:
- Director of First Line Risk and Risk Business Partners
- Procurement, IT, Cyber Security and Infrastructure teams
- 2nd Line Risk & Compliance and Operational Risk teams
- Commercial Managing Directors and business owners
- External industry bodies and third‑party providers
What We’re Looking For
Qualifications & Experience
- Proven experience in Third Party Risk Management or supplier risk, ideally within financial services
- Strong knowledge of UK regulatory requirements (FCA, PRA, outsourcing, operational resilience)
- Experience designing and maintaining TPRM frameworks, policies and operating models
- Experience working with procurement, legal and cyber teams on supplier onboarding
- Practical experience of risk assessment, assurance and ongoing supplier oversight
- Experience with third‑party risk platforms (e.g. Hellios desirable)
- Understanding of operational resilience and business incident management
- Experience engaging senior stakeholders and presenting risk insights
Skills & Attributes
- Strong stakeholder management and influencing skills
- High attention to detail with a control‑focused mindset
- Organised and able to manage multiple workstreams
- Confident in challenging and escalating risks appropriately
- Proactive, self‑starter with a continuous improvement mindset
- Collaborative team player with strong commercial awareness
Benefits
- Competitive salary
- Discretionary annual bonus
- Hybrid working (50/50)
- 25 days annual leave (increasing with service) + Holiday Buy Scheme
- Private Medical Insurance (Bupa)
- Mental health & wellbeing support via YuLife & Bupa
- Pension scheme – 8% employer contribution (non‑contributory)
- Cycle to Work & Green Car Schemes
- Interest‑free season ticket loan
- Annual volunteering day & Net Zero commitment
- YuLife Rewards – retail, lifestyle & experience discounts
If you’re an experienced risk professional with a passion for third‑party risk, operational resilience and governance, we’d love to hear from you.
Operational Resilience and Third Party Risk Manager employer: Hampshire Trust Bank
Hampshire Trust Bank is an exceptional employer, offering a dynamic work environment in the heart of London with a strong focus on employee well-being and professional growth. With a competitive salary, hybrid working model, and comprehensive benefits including private medical insurance and a generous pension scheme, we foster a culture of collaboration and continuous improvement, empowering our team members to thrive in their roles while making a meaningful impact on the bank's operational resilience and third-party risk management strategies.
StudySmarter Expert Advice🤫
We think this is how you could land Operational Resilience and Third Party Risk Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work in risk management or financial services. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of TPRM frameworks and operational resilience strategies. We recommend practising common interview questions and scenarios related to third-party risk management to show you're the expert they need.
✨Tip Number 3
Don’t forget to showcase your stakeholder management skills! During interviews, share examples of how you've influenced decisions and collaborated with teams. This will highlight your ability to work effectively across departments, which is crucial for this role.
✨Tip Number 4
Apply through our website for a smoother process! It’s the best way to ensure your application gets noticed. Plus, you’ll have access to all the latest roles we have available, including those in operational resilience and third-party risk management.
We think you need these skills to ace Operational Resilience and Third Party Risk Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the role of Third Party Risk & Operational Resilience Manager. Highlight your relevant experience in risk management and operational resilience, and don’t forget to mention any specific frameworks or policies you've worked with.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention your passion for third-party risk and operational resilience, and how your skills align with what we’re looking for.
Showcase Your Stakeholder Management Skills:In your application, be sure to highlight your experience in engaging with senior stakeholders. We want to see examples of how you've influenced decisions and managed relationships effectively in previous roles.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Hampshire Trust Bank
✨Know Your TPRM Inside Out
Make sure you’re well-versed in Third Party Risk Management frameworks and policies. Brush up on the specific regulations like FCA and PRA that are relevant to the role, as this will show your expertise and readiness to take ownership of the TPRM framework.
✨Showcase Your Stakeholder Skills
Prepare examples of how you've effectively managed and influenced stakeholders in previous roles. This is crucial for the position, so think about times when you’ve had to present risk insights or challenge decisions, and be ready to discuss these experiences.
✨Demonstrate Your Problem-Solving Mindset
Be ready to talk about how you’ve identified control weaknesses and escalated non-compliance in past roles. Highlight your proactive approach to risk assessment and how you’ve contributed to business continuity planning and incident management.
✨Ask Insightful Questions
Prepare thoughtful questions about the bank’s operational resilience strategy and how the TPRM framework integrates with it. This shows your genuine interest in the role and helps you understand how you can contribute to their goals.
