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- Tasks: Manage customer inquiries and provide admin support for Specialist Mortgage products.
- Company: Reputable financial services institution in London with a focus on customer service.
- Benefits: Hybrid working pattern, competitive hours, and opportunities for career growth.
- Why this job: Join a dynamic team and make a difference in customer experiences.
- Qualifications: 5 GCSEs including English and Maths, plus customer service experience.
- Other info: Ideal for detail-oriented individuals with strong organisational skills.
The predicted salary is between 28800 - 43200 £ per year.
A financial services institution in London is seeking a Loans Administrator to support their Customer Services team. This role involves managing customer inquiries and providing comprehensive administrative assistance for Specialist Mortgage products.
Candidates should possess at least 5 GCSEs including English and Maths, and have previous experience in customer service and administrative support. The position requires outstanding attention to detail, strong organizational skills, and a proactive attitude.
The role offers a hybrid working pattern with competitive hours.
Hybrid Specialist Mortgages Administrator in London employer: Hampshire Trust Bank
Contact Detail:
Hampshire Trust Bank Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hybrid Specialist Mortgages Administrator in London
✨Tip Number 1
Network like a pro! Reach out to people in the financial services sector, especially those who work with mortgages. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by practising common questions related to customer service and administrative roles. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your attention to detail! During interviews, share specific examples of how you've managed complex tasks or resolved customer inquiries effectively. This will highlight your skills and proactive attitude.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are keen to join us directly!
We think you need these skills to ace Hybrid Specialist Mortgages Administrator in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in customer service and administrative support. We want to see how your skills align with the role of a Loans Administrator, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Specialist Mortgages Administrator role. Be sure to mention your attention to detail and proactive attitude, as these are key qualities we’re looking for.
Showcase Your Qualifications: Since the job requires at least 5 GCSEs including English and Maths, make sure to list these clearly in your application. We want to see that you meet the basic requirements right off the bat!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Hampshire Trust Bank
✨Know Your Mortgages
Make sure you brush up on your knowledge of specialist mortgage products. Understand the different types available and be ready to discuss how they work. This will show that you're not just interested in the role, but that you’re genuinely invested in the field.
✨Showcase Your Customer Service Skills
Prepare examples from your previous experience where you’ve excelled in customer service. Think about specific situations where you resolved issues or went above and beyond for a customer. This will demonstrate your proactive attitude and ability to handle inquiries effectively.
✨Highlight Your Organisational Skills
Since the role requires strong organisational skills, come prepared with examples of how you manage your workload. Discuss any tools or methods you use to stay organised, especially in a hybrid working environment. This will reassure them that you can handle the administrative aspects of the job.
✨Attention to Detail is Key
Be ready to discuss how you ensure accuracy in your work. You might want to mention any processes you follow to double-check your work or how you handle complex information. This will help convey that you understand the importance of detail in financial services.
