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- Tasks: Join our finance team to manage customer debts and maintain relationships.
- Company: We're a dynamic company based in Alton, focused on financial excellence.
- Benefits: Flexible hours available; choose part-time or full-time work.
- Why this job: Great opportunity to develop your finance skills while building customer connections.
- Qualifications: Experience in credit control or similar roles is essential.
- Other info: Office-based role with a supportive team environment.
The predicted salary is between 30000 - 42000 £ per year.
About the Role: We are seeking a highly motivated and experienced Credit Controller to join a dynamic finance team in Alton. In this role, you will be reporting to the Group Finance Manager and responsible for ensuring timely collection of outstanding debts and maintaining healthy customer relationships. This is an office-based role with flexibility for part time or full time Key Responsibilities Conduct thorough credit checks on new and existing customers Balance sales ledger on a monthly basis Produce month-end reports and customer statements UK GBP, EUR, USD, and AED Bank Reconciliation Analyse customer financial information and assess creditworthiness Determine appropriate credit limits and payment terms Proactively pursue outstanding invoices through phone calls, emails, and letters Negotiate payment plans with customers Resolve customer queries and disputes promptly and professionally Maintain accurate records of all customer interactions and payment arrangements Monitor customer account activity and identify potential risks Implement and maintain effective credit control procedures Prepare and analyse credit control reports Assist with the month-end closing process Build and maintain strong relationships with customers Provide excellent customer service and support Proactively communicate with customers regarding their accounts Qualifications: Proven experience as a Credit Controller or in a similar role Strong understanding of credit control principles and best practices Excellent communication and interpersonal skills Strong negotiation and problem-solving skills Ability to work independently and as part of a team Excellent organisational and time management skills Proficiency in Microsoft Excel and other relevant software Experience with ERP systems Benefits: Competitive salary and benefits package Supportive work environment Holiday, pension Part time or full time hours If you are interested, APPLY NOW. Equal Opportunity Employer Disclaimer: This job description is intended to provide a general overview of the position and does not include all duties and responsibilities
Credit Controller employer: Hampshire Recruitment Service
Contact Detail:
Hampshire Recruitment Service Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Controller
✨Tip Number 1
Familiarize yourself with the specific financial regulations and practices in the UK, as this will help you understand the context of the role better. Being knowledgeable about local laws can give you an edge during discussions.
✨Tip Number 2
Brush up on your negotiation skills! As a Credit Controller, you'll need to negotiate payment plans with customers. Practice scenarios where you might have to handle difficult conversations to build your confidence.
✨Tip Number 3
Network with professionals in the finance industry, especially those who work in credit control. They can provide insights into the role and may even refer you to opportunities within their organizations.
✨Tip Number 4
Demonstrate your customer service skills during the interview process. Highlight any past experiences where you successfully resolved disputes or maintained strong customer relationships, as these are crucial for this role.
We think you need these skills to ace Credit Controller
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Credit Controller position. Understand the key responsibilities and qualifications required, so you can tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasize your previous experience in credit control or similar roles. Provide specific examples of how you've successfully managed customer relationships and resolved disputes.
Showcase Your Skills: Mention any relevant skills that align with the job requirements, such as proficiency in financial analysis, negotiation skills, and experience with bank reconciliation. Use concrete examples to demonstrate these skills.
Craft a Strong Cover Letter: Write a compelling cover letter that not only outlines your qualifications but also expresses your enthusiasm for the role. Explain why you want to work with this finance team and how you can contribute to their success.
How to prepare for a job interview at Hampshire Recruitment Service
✨Show Your Knowledge of Credit Control
Make sure to familiarize yourself with the key responsibilities of a Credit Controller. Be prepared to discuss your experience with credit checks, debt collection, and maintaining customer relationships. This will demonstrate your understanding of the role and its importance.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific situations, such as negotiating payment plans or resolving disputes. Think of examples from your past experience where you successfully managed similar challenges, as this will showcase your problem-solving skills.
✨Highlight Your Communication Skills
Since this role involves a lot of interaction with customers, emphasize your communication abilities. Share examples of how you've effectively communicated with clients in the past, especially in difficult situations, to show that you can maintain strong relationships.
✨Demonstrate Your Analytical Skills
Be ready to discuss how you analyze financial information and assess creditworthiness. You might be asked about your approach to monitoring customer accounts and identifying potential risks, so having concrete examples will help illustrate your analytical capabilities.
