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For Companies At a Glance
- Tasks: Support daily ENT admissions and manage efficient administration services.
- Company: Join Hampshire Hospitals NHS Foundation Trust, dedicated to outstanding patient care across multiple sites.
- Benefits: Enjoy a collaborative work environment with opportunities for professional growth and development.
- Why this job: Be part of a team that makes a real difference in patient care and hospital operations.
- Qualifications: Good education in English and maths; experience in administration and team supervision required.
- Other info: Experience in the NHS and knowledge of outpatient procedures is a plus.
The predicted salary is between 36000 - 60000 £ per year.
Job overview
The Head and Neck department are looking for an enthusiastic candidate for the role of Admissions Coordinator to primarily support the daily running of ENT admissions.
The successful candidate will work to provide and manage an efficient and effective administration service.
Main duties of the job
- Excellent communication and office management skills
- Highly organised with the ability to prioritise daily workload autonomously or as part of a team
- Enthusiastic, motivated and experienced in administration
- Knowledge of RTT
- Knowledge of 18 week pathway
- Liaise with patients and clinicians to ensure the waiting list is accurate and theatre lists are booked to capacity
Working for our organisation
At Hampshire Hospitals NHS Foundation Trust, our vision is to provide outstanding care for every patient. Patient care is at the heart of what we do at our three hospitals in Basingstoke, Winchester and Andover, as well as in the care we provide in the community. We provide medical and surgical services to a population of approximately 600,000 across Hampshire and parts of West Berkshire and specialist services to people across the UK and internationally.
This role is situated within the Head and Neck department, the successful candidate will work primarily within ENT and will work closely with consultants, doctors and clinical staff to ensure the smooth running of services.
The ENT department provides services across all of the Trust\’s sites, Basingstoke and North Hampshire Hospital, Royal Hampshire County Hospital, Andover War Memorial Hospital and Alton Hospital.
Our unit in Winchester Hospital provides outpatient, day case and elective services to our patients.
Detailed job description and main responsibilities
Further information about the Trust and this role can be found on the Job Description and Person Specification document attached.
Person specification
Training & Qualification
Essential criteria
Desirable criteria
Experience & Knowledge
Essential criteria
Desirable criteria
Skills & Ability
Essential criteria
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Admissions Coordinator – Head & Neck employer: Hampshire Hospitals NHS
Contact Detail:
Hampshire Hospitals NHS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Admissions Coordinator – Head & Neck
✨Tip Number 1
Familiarise yourself with the 18-week pathway and RTT (Referral to Treatment) guidelines. Understanding these processes will not only help you in the role but also demonstrate your commitment and knowledge during interviews.
✨Tip Number 2
Network with current or former employees of Hampshire Hospitals NHS Foundation Trust. They can provide valuable insights into the organisational culture and expectations, which can be beneficial when tailoring your approach.
✨Tip Number 3
Showcase your organisational skills by preparing examples of how you've effectively managed workloads in previous roles. Be ready to discuss specific situations where you prioritised tasks successfully.
✨Tip Number 4
Brush up on your communication skills, especially in a healthcare context. Being able to articulate your thoughts clearly and empathetically will be crucial when liaising with patients and clinical staff.
We think you need these skills to ace Admissions Coordinator – Head & Neck
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in administration and any specific knowledge of the 18-week pathway or RTT. Use keywords from the job description to demonstrate that you meet the essential criteria.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the organisation. Mention your communication skills and experience in managing workloads, as these are key aspects of the Admissions Coordinator position.
Highlight Relevant Experience: In your application, emphasise any previous roles where you supervised a team or implemented new processes. Provide specific examples of your achievements to illustrate your capabilities.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the role.
How to prepare for a job interview at Hampshire Hospitals NHS
✨Show Your Enthusiasm
Make sure to express your enthusiasm for the role of Admissions Coordinator. Talk about why you are passionate about supporting the daily running of ENT admissions and how you can contribute to providing outstanding patient care.
✨Demonstrate Organisational Skills
Prepare examples that showcase your organisational skills. Discuss how you've successfully managed workloads in previous roles, prioritised tasks, and worked both autonomously and as part of a team.
✨Familiarise Yourself with RTT and 18-Week Pathway
Brush up on your knowledge of the Referral to Treatment (RTT) and the 18-week pathway. Be ready to discuss how these processes impact patient care and how you can ensure the waiting list is accurate.
✨Highlight Communication Skills
Since the role involves liaising with patients and clinicians, be prepared to demonstrate your excellent communication skills. Share specific instances where your effective communication made a difference in a previous job.
