Ward Support Worker (Child Health)

Ward Support Worker (Child Health)

Basingstoke Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support families and children in a hospital ward, ensuring their needs are met.
  • Company: Join Hampshire Hospitals NHS Foundation Trust, dedicated to outstanding patient care.
  • Benefits: Gain valuable experience in healthcare while making a difference in children's lives.
  • Why this job: Be part of a caring team that supports families during challenging times.
  • Qualifications: Experience with children and a willingness to learn about food handling.
  • Other info: Dynamic work environment with opportunities for personal and professional growth.

The predicted salary is between 24000 - 36000 £ per year.

Go back Hampshire Hospitals NHS Foundation Trust

Ward Support Worker (Child Health)

The closing date is 29 October 2025

Responsibilities

  • To assist with meeting the needs of parents and carers on the inpatient ward.
  • To orientate families to the unit and hospital environment and facilities.
  • To organise the ordering and serving of patient meals.
  • To collate information from friends and family questionnaire.

Main Duties of the Job

  • Welcome patients to the ward in a friendly, professional manner, orientating them and their families to the ward and hospital where necessary.
  • Be responsible for the management and storage of ward food supplies.
  • Carry out weekly audits for cleanliness in key areas.
  • Assist in ensuring that children/young people receive appropriate food and to serve meals.
  • To assist the nursing staff in promoting family centred care.
  • To ensure parents kitchen and parents rooms are clean and stocked up daily.
  • To keep parents\’ information board up to date with relevant information.
  • To collate information for friends and family test for G2.
  • To contribute to the maintenance of a safe environment, to check all fridge temperatures on a daily basis.
  • To act as fire warden for the unit.

About Us

Our vision is to provide outstanding care for every patient. Patient care is at the heart of what we do at our three sites: Basingstoke and North Hampshire Hospital, Royal Hampshire County Hospital in Winchester and Andover War Memorial Hospital. Hampshire Hospitals NHS Foundation Trust provides medical and surgical services to a population of approximately 600,000 people across Hampshire and parts of West Berkshire.

Our cultural ambition is to have a culture that places people at the heart of all we do, where we all belong, and where learning, improvement and excellence thrive.

We provide specialist services to people across the UK and internationally. We are one of only two centres in the UK treating pseudomyxoma peritonei (a rare form of abdominal cancer) and we are leaders in the field of tertiary liver cancer and colorectal cancer.

The trust employs more than 9,000 staff and has a turnover of over £500 million a year. As a Foundation Trust, we are directly accountable to our members through the governors. The Council of Governors represent the interests of their constituencies and influence the future plans of the Foundation Trust.

Tackling Climate Change: Hampshire Hospitals aims to embed sustainability and net zero carbon principles into the delivery of care across all its services. To find out more, search HHFT Climate Action or contactclimateaction@hhft.nhs.uk.

Job responsibilities

Please find full details of this in the Job Description that is attached to this vacancy.

Person Specification

Please refer to the attached Job Description for further details.

Certificates

  • Food Handling certificate (or willing to take it)

Experience

  • Experience of working with Children / in a children\’s environment
  • Experience of working in healthcare / catering or hotel service management

Knowledge

  • Knowledge of Health and Safety at Work Act

Skills

  • Excellent communication and interpersonal skills
  • Ability to use a computer / IT skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

Hampshire Hospitals NHS Foundation Trust

Address

Basingstoke and North Hampshire Hospital

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Ward Support Worker (Child Health) employer: Hampshire Hospitals NHS Foundation Trust

Hampshire Hospitals NHS Foundation Trust is an exceptional employer dedicated to providing outstanding care, where patient welfare and employee well-being are paramount. With a strong focus on family-centred care, our supportive work culture fosters professional growth and development, ensuring that every team member feels valued and empowered. Located in the heart of Hampshire, we offer unique opportunities to contribute to innovative healthcare services while being part of a community that prioritises sustainability and excellence.
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Contact Detail:

Hampshire Hospitals NHS Foundation Trust Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Ward Support Worker (Child Health)

✨Tip Number 1

Get to know the ward! Familiarise yourself with the layout and services offered. This will help you feel more confident when welcoming families and answering their questions.

✨Tip Number 2

Practice your communication skills. Being friendly and approachable is key in a child health setting. Try role-playing scenarios with friends or family to boost your confidence.

✨Tip Number 3

Show your passion for patient care. During interviews, share personal experiences that highlight your commitment to helping others, especially children and their families.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest job openings and updates there.

We think you need these skills to ace Ward Support Worker (Child Health)

Excellent Communication Skills
Interpersonal Skills
Food Handling
Health and Safety Knowledge
IT Skills
Organisational Skills
Attention to Detail
Experience in Childcare
Experience in Healthcare
Ability to Work in a Team
Customer Service Skills
Audit Skills
Problem-Solving Skills
Adaptability

Some tips for your application 🫡

Be Yourself: When writing your application, let your personality shine through! We want to get to know the real you, so don’t be afraid to share your passion for working with children and families.

Tailor Your Application: Make sure to customise your application to highlight your relevant experience and skills. Mention any previous work with children or in healthcare settings, as this will show us you’re a great fit for the role.

Show Your Enthusiasm: Express your excitement about the opportunity to join our team at Hampshire Hospitals. We love seeing candidates who are genuinely interested in providing outstanding care and support to families.

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!

How to prepare for a job interview at Hampshire Hospitals NHS Foundation Trust

✨Know the Role Inside Out

Make sure you thoroughly understand the responsibilities of a Ward Support Worker in Child Health. Familiarise yourself with tasks like meal organisation, family orientation, and cleanliness audits. This will help you answer questions confidently and show your genuine interest in the role.

✨Showcase Your Communication Skills

As this role involves interacting with families and children, practice articulating your thoughts clearly. Think of examples from your past experiences where you effectively communicated or resolved issues, especially in a healthcare or child-focused environment.

✨Demonstrate Your Team Spirit

Highlight your ability to work collaboratively with nursing staff and other team members. Prepare examples that showcase how you've contributed to a positive team dynamic in previous roles, as this is crucial for promoting family-centred care.

✨Prepare Questions for Them

Interviews are a two-way street! Prepare thoughtful questions about the ward's culture, training opportunities, or how they implement sustainability practices. This shows you're not just interested in the job, but also in being part of their mission to provide outstanding care.

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