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- Tasks: Support patients and families with care and therapeutic engagement in a dynamic healthcare environment.
- Company: Join Hampshire Hospitals NHS Trust, a leading provider of medical services for over 600,000 people.
- Benefits: Flexible shifts, part-time options, and a supportive team culture focused on learning and improvement.
- Why this job: Make a real impact on patient care while developing your skills in a collaborative setting.
- Qualifications: No specific qualifications required; just a caring attitude and willingness to learn.
- Other info: Shifts include evenings, nights, weekends, and bank holidays; no sponsorship available.
The predicted salary is between 24000 - 36000 £ per year.
An exciting opportunity has arisen to join our Enhanced Care Support Worker Team at Hampshire Hospitals NHS Trust.
The Enhanced Care Support Worker (ECSW) – is a key member of our direct care team who is additionally skilled in communication and therapeutic engagement.
The Enhanced Care Support Worker is responsible for providing care and therapeutic support to patients and their families in conjunction with the Specialist Mental Health Practitioner and directed by members of the wider multidisciplinary network, including from within the Paediatric; Adult and Older People’s Mental Health Liaison Service.
This rewarding position of Enhanced Care Support Worker will develop and evolve with our collaborative team working approach to ensure we meet the advancing demand of patients with additional needs.
You will be required to work shifts including evenings, nights, weekends, and bank holidays. Based within a core team, you will be assigned to a patient/s for the shift and therefore will work across all wards and departments within our Trust and its three hospitals, assisting in patient care under the supervision of registered healthcare professionals.
Demonstrating caring, compassionate, professional behaviour fostering trust and confidence in the service for people in your care.
Maintain effective communication with patients, relatives, and members of the Multidisciplinary network of professionals regarding all aspects of care demonstrating a range of appropriate communication skills.
Engage with and gather information from patients and carers to support a multidisciplinary formulation (understanding) and care plan, recognising and responding appropriately to the emotional needs of patients.
Contributing to risk assessment and risk management planning by identifying and reporting issues of concern to the named nurse/nurse in charge and supporting multidisciplinary review.
Contribute to assessment and support the development and implementation of care plans in conjunction with a Registered Nurse/Practitioner and the Mental Health Practitioners.
To participate in the management of challenging or disturbed behaviour in accordance with the Trust procedures.
Following assessment to assist in therapeutic intervention and work with individuals in a variety of ways. This may include delivering specified aspects of therapeutic interventions under supervision from a registered professional.
To use technical/creative skills to engage service uses in therapeutic activities which promote independence, resilience, and well-being.
WE DO NOT OFFER SPONSORSHIP FOR THIS ROLE !!
Our vision is to provide outstanding care for every patient. Patient care is at the heart of what we do at our three sites: Basingstoke and North Hampshire Hospital, Royal Hampshire County Hospital in Winchester and Andover War Memorial Hospital. Hampshire Hospitals NHS Foundation Trust provides medical and surgical services to a population of approximately 600,000 people across Hampshire and parts of West Berkshire.
Our cultural ambition is to have a culture that places people at the heart of all we do, where we all belong, and where learning, improvement and excellence thrive.
We provide specialist services to people across the UK and internationally. We are one of only two centres in the UK treating pseudomyxoma peritonei (a rare form of abdominal cancer) and we are leaders in the field of tertiary liver cancer and colorectal cancer.
The trust employs more than 9,000 staff and has a turnover of over £500 million a year. As a Foundation Trust, we are directly accountable to our members through the governors. The Council of Governors represent the interests of their constituencies and influence the future plans of the Foundation
Requests for part time working will be considered.
Further information about the Trust and this role can be found on the Job Description and Person Specification document attached.
This advert closes on Wednesday 16 Jul 2025 #J-18808-Ljbffr
Enhanced Care Support Worker | Hampshire Hospitals NHS Foundation Trust employer: Hampshire Hospitals NHS Foundation Trust
Contact Detail:
Hampshire Hospitals NHS Foundation Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Enhanced Care Support Worker | Hampshire Hospitals NHS Foundation Trust
✨Tip Number 1
Familiarise yourself with the specific needs of patients in mental health care. Understanding the challenges they face will help you demonstrate your empathy and ability to engage effectively during interviews.
✨Tip Number 2
Network with current or former Enhanced Care Support Workers. They can provide insights into the role and share tips on how to excel in the position, which can be invaluable during your application process.
✨Tip Number 3
Prepare for situational questions that may arise during the interview. Think about scenarios where you've had to manage challenging behaviour or support someone emotionally, as these experiences are crucial for this role.
✨Tip Number 4
Showcase your communication skills by practicing active listening techniques. Being able to convey understanding and compassion is key in this role, so be ready to demonstrate this in your interactions with the interviewers.
We think you need these skills to ace Enhanced Care Support Worker | Hampshire Hospitals NHS Foundation Trust
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and skills required for the Enhanced Care Support Worker position. Tailor your application to highlight relevant experiences and skills that align with the role.
Highlight Communication Skills: Since effective communication is crucial in this role, ensure you provide examples of your communication skills in your CV and cover letter. Mention any experience you have in engaging with patients and families, as well as working within a multidisciplinary team.
Showcase Relevant Experience: Include any previous experience in healthcare or support roles, particularly those involving mental health or therapeutic engagement. Use specific examples to demonstrate how you've contributed to patient care and supported individuals with additional needs.
Personalise Your Cover Letter: Craft a compelling cover letter that reflects your passion for patient care and your understanding of the Trust's values. Mention why you want to work at Hampshire Hospitals NHS Foundation Trust and how you can contribute to their mission of providing outstanding care.
How to prepare for a job interview at Hampshire Hospitals NHS Foundation Trust
✨Show Your Compassion
As an Enhanced Care Support Worker, demonstrating compassion is key. Be prepared to share examples from your past experiences where you provided care and support to patients or their families, highlighting your ability to connect on an emotional level.
✨Understand the Multidisciplinary Approach
Familiarise yourself with the concept of multidisciplinary teamwork in healthcare. Be ready to discuss how you would collaborate with various professionals, such as nurses and mental health practitioners, to provide comprehensive care.
✨Communicate Effectively
Effective communication is crucial in this role. Practice articulating your thoughts clearly and consider how you would engage with patients and their families. Think about how you can adapt your communication style to meet the needs of different individuals.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to manage challenging behaviours. Prepare by thinking through potential situations you might encounter and how you would respond appropriately while following Trust procedures.
